Page 823 – Support | Kriesi.at – Premium WordPress Themes

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January 27, 2017 at 3:48 pm in reply to: Enfold Support #739429

Yigit
Keymaster

Hey!

1- I added an API key @Vinay generated and that worked. Please review your maps
2- You can try using Polylang plugin as well.

Best regards,
Yigit

January 27, 2017 at 3:44 pm in reply to: structured data problem with masonry gallery #739427

Yigit
Keymaster

Hey!

They are still not working for me unfortunately :/

Cheers!
Yigit

January 27, 2017 at 3:43 pm in reply to: Personalised Buttons #739425

Yigit
Keymaster

Hi,

Please try de-activating all active plugins and check if that helps with the code in footer.

Screenshot is in private content field :)

Best regards,
Yigit

January 27, 2017 at 3:41 pm in reply to: Website displaying blank page! #739424

Yigit
Keymaster

Hey!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit

January 27, 2017 at 3:40 pm in reply to: 1px thin line using grid row #739421
Yigit
Keymaster
Hey!

They show up fine on my end, attached a screenshot in private content field.

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Also, please change the code to following one to apply it globally
```
#after_submenu {
    border: none;
}
```
Regards,
Yigit
- This reply was modified 9 years, 1 month ago by Yigit.
January 27, 2017 at 3:38 pm in reply to: Style changes aren't taking effect! #739420
Yigit
Keymaster
Hey

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
January 27, 2017 at 3:36 pm in reply to: Problem Setting Home Page #739418

Yigit
Keymaster

Hey!

I went to Settings > Reading and deselected frontpage and blog page and chose them in Enfold theme options instead :)

Cheers!
Yigit

January 27, 2017 at 3:05 pm in reply to: Link input fields not showing in Advanced Layout Builder #739402

Yigit
Keymaster

Hey!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit

January 27, 2017 at 3:02 pm in reply to: structured data problem with masonry gallery #739399

Yigit
Keymaster

Hi,

FTP logins are not working for me. Can you please check them once again?

Best regards,
Yigit

January 27, 2017 at 3:00 pm in reply to: Problem Setting Home Page #739392

Yigit
Keymaster

Hey deegranger!

Can you please switch user role to administrator? :)

Regards,
Yigit

January 27, 2017 at 2:59 pm in reply to: 1px thin line using grid row #739390
Yigit
Keymaster
Hi,

I added following code to Quick CSS
```
.page-id-3349 #after_submenu {
    border: none;
}
```
Please review your website now

Best regards,
Yigit
January 27, 2017 at 2:53 pm in reply to: Link input fields not showing in Advanced Layout Builder #739386

Yigit
Keymaster

Hi ithagen!

Please contact your hosting provider and ask them to downgrade from PHP 7.1.x to 7.0.x.
Our devs already fixed the issue and will include in upcoming Enfold update :)

Cheers!
Yigit

January 27, 2017 at 2:52 pm in reply to: Personalised Buttons #739384
Yigit
Keymaster
Hey!

I wrapped your code into a div with custom class “custom-button” and then added following code to Quick CSS
```
.custom-button {
    max-width: 250px;
    margin: auto;
}
```
Please review following page and apply the changes on other elements where it is needed :)
Regards,
Yigit
January 27, 2017 at 2:45 pm in reply to: Website displaying blank page! #739381

Yigit
Keymaster

Hi,

I updated the theme for you :)

And sorry for the late reply. Please do not self post in your threads as that changes your queries position in our queue and that usually causes threads to be overlooked :)

Please review your website and let us know if there is anything else we can help you with!

Best regards,
Yigit

January 27, 2017 at 2:16 pm in reply to: Help to build a private area #739370

Yigit
Keymaster

Hi,

Please contact plugin authors and ask. There are many membership plugins you can try. You can use multiple ones to mix the features. There are paid ones such as this one as well – http://member.wishlistproducts.com/

Best regards,
Yigit

January 27, 2017 at 2:13 pm in reply to: Layout builder magazine: wich entries is gone? #739369

Yigit
Keymaster

Hi!

Please contact your hosting provider and ask them to downgrade from PHP 7.1 to PHP 7.0.x.
Our devs already fixed the issue and it will be included in upcoming Enfold update :)

Best regards,
Yigit

January 27, 2017 at 2:11 pm in reply to: Theme Enfold #739368

Yigit
Keymaster

Hallo Georg!

Thanks for contacting us!

You can purchase a regular license and hand it over to your clients. Please note that each domain requires a new license so for each client, you would need to purchase a new license.

Let us know if you have any other questions or would like to receive replies in German :)

Regards,
Yigit

January 27, 2017 at 2:10 pm in reply to: Problems with registering a forum account #739366

Yigit
Keymaster

Hi!

Please see private content field below

Cheers!
Yigit

January 27, 2017 at 2:08 pm in reply to: Enfold Support #739365

Yigit
Keymaster

Hey Magda!

Thanks for contacting us!

We have set your password manually. Please see below

Cheers!
Yigit

January 26, 2017 at 8:54 pm in reply to: i can not log in #739118

Yigit
Keymaster

Hi Enrique,

Thanks for registering!

Sorry, I posted here after confusing you with another person who was spamming and had a surprisingly similar name. I have later deleted that post and replied to you. Just in case you received that notification in your email :)

Videos are disabled on mobile due to incompatibility issue and they require fallback images to display them on mobile instead of videos. You can simply edit your element and set a fallback image. If you would like us to look into it, please create a temporary admin login and post it here privately.

Regards,
Yigit

January 26, 2017 at 7:30 pm in reply to: Google map not working #739101

Yigit
Keymaster

Hey!

I added an API key @Vinay generated by referring to this post – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/ and it does show up fine now. Please review your website now

Regards,
Yigit

January 26, 2017 at 5:44 pm in reply to: Google Maps API not working #739049

Yigit
Keymaster

Hey!

Please see screenshot in private content field

Regards,
Yigit

January 26, 2017 at 5:37 pm in reply to: Enfold Showcase #739047

Yigit
Keymaster

Hi!

@comitzuu Nice! :)

Cheers!
Yigit

January 26, 2017 at 4:17 pm in reply to: Read more button on elegant blog layout #739013

Yigit
Keymaster

Hey!

Great then! Let us know if you have any other questions or issues and enjoy the rest of your day! :)

Best regards,
Yigit

January 26, 2017 at 4:15 pm in reply to: Feature Requests #739012

Yigit
Keymaster

Hey!

We include features that have popular demand. Our devs and Kriesi decide which ones to include as not all features are that easy to include and might cause other issues.
I forwarded your message to Kriesi and our devs.

Best regards,
Yigit

January 26, 2017 at 4:11 pm in reply to: Read more button on elegant blog layout #739007

Yigit
Keymaster

Hey TJ!

We have included a fix in the latest version of the theme and you should no longer need to add custom CSS. If you would like us to look into it, please remove your custom code and point out your page :)

Best regards,
Yigit

January 26, 2017 at 4:10 pm in reply to: "Drop" doesn't work in the Drag 'n' drop builder…?? #739006

Yigit
Keymaster

Hi!

You are currently using a very old version of the theme. Please update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Cheers!
Yigit

January 26, 2017 at 4:09 pm in reply to: phone for social media icon #739005

Yigit
Keymaster

Hi BPC!

Please refer to this post – http://kriesi.at/documentation/enfold/custom-social-icons/

Best regards,
Yigit

January 26, 2017 at 4:09 pm in reply to: Enfold theme edit is corrupt #739003

Yigit
Keymaster

Hey!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit

January 26, 2017 at 3:59 pm in reply to: Google Api Key – sorry for bothering #738993

Yigit
Keymaster

Hey!

@tobego Please start a new thread and attach temporary admin logins in private content field. If you post them here, they will be visible to creator of this thread as well

Regards,
Yigit
Author

Posts

Viewing 30 posts - 24,661 through 24,690 (of 82,620 total)

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