Page 817 – Support | Kriesi.at – Premium WordPress Themes

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February 1, 2017 at 1:20 pm in reply to: website blank and impossible to access to enfold settings #741194

Yigit
Keymaster

Hey!

You are currently using a very old version of the theme. Please update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Regards,
Yigit

February 1, 2017 at 1:18 pm in reply to: enfold theme #741192

Yigit
Keymaster

Hey Jeff!

Thanks for contacting us!

Please register to our support forum here – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum

Regards,
Yigit

February 1, 2017 at 1:17 pm in reply to: Is this your plugin? (AviaSlider) #741191

Yigit
Keymaster

Hi Stephen!

Thanks for contacting us!

Yes, that example site uses our Enfold theme. Slider is part of Enfold’s Advanced Layout Builder. You can check out Enfold demos here.

Let us know if you have any other questions! :)

Regards,
Yigit

February 1, 2017 at 1:15 pm in reply to: Please fix a bug. #741189

Yigit
Keymaster

Hi Developer!

Thanks for the heads up!

We have already fixed it and will include in upcoming Enfold update :)

Regards,
Yigit

February 1, 2017 at 1:14 pm in reply to: Enfold theme #741186
Yigit
Keymaster
Hey Scott!

Thanks for contacting us!

We have set your password manually. Please see private content field below.
After logging in, you can start a new thread under Enfold sub forum

Cheers!
Yigit
- This reply was modified 9 years ago by Yigit.
February 1, 2017 at 12:28 am in reply to: Vulnerability / suspected malware in avia-template-builder #740937

Yigit
Keymaster

Hi!

Oh, i did not realize. Thanks for the heads up Peter! We appreciate it :)

Regards,
Yigit

February 1, 2017 at 12:13 am in reply to: Vulnerability / suspected malware in avia-template-builder #740935

Yigit
Keymaster

Hi Peter!

Please refer to this post – https://kriesi.at/support/topic/wordfence-found-a-suspected-malware-in-an-enfold-php-file/#post-740608

Best regards,
Yigit

January 31, 2017 at 9:51 pm in reply to: Button Form: Button-Link form elements missing #740895

Yigit
Keymaster

Hey Peter,

Please ask your hosting provider to downgrade PHP version from 7.1.x to 7.0.x.
Our devs already fixed the issue and it will be included in upcoming Enfold update which will be released in a week or two

Best regards,
Yigit

January 31, 2017 at 9:47 pm in reply to: suspected malware URL found in an Enfold file: config-templatebuilder/avia-templ #740894

Yigit
Keymaster

Hey!

Please refer to this post – https://kriesi.at/support/topic/wordfence-found-a-suspected-malware-in-an-enfold-php-file/#post-740608

Cheers!
Yigit

January 31, 2017 at 9:15 pm in reply to: File contains suspected malware URL http://www.link.at/ #740880

Yigit
Keymaster

Hi!

Sure, you can simply ignore the warning then. Link causing the warning is in commented line so it has no affect :)

Cheers!
Yigit

January 31, 2017 at 8:19 pm in reply to: Captcha text change #740860
Yigit
Keymaster
Hey!

Please add following code to Functions.php file in Appearance > Editor
```
add_filter('avia_contact_form_elements', 'avia_change_caption_captcha', 10, 1);
function avia_change_caption_captcha($form_fields)
{
        if(!empty($form_fields['avia_age']['label'])) $form_fields['avia_age']['label'] = "New captcha text.";
    return $form_fields;
}
```
Regards,
Yigit
January 31, 2017 at 8:03 pm in reply to: Enfold support login not working #740857

Yigit
Keymaster

Hey!

I regenerated your password and tried logging in on incognito mode and no issues at all – http://i.imgur.com/cih0Ri3.png

I am not really sure what could be the issue on your end. Can you please try using another computer just to check if that helps?

Cheers!
Yigit

January 31, 2017 at 7:51 pm in reply to: Wordfence alert: critical problem related to the enfold theme? #740848

Yigit
Keymaster

Hi dfds!

Please refer to this post – https://kriesi.at/support/topic/wordfence-found-a-suspected-malware-in-an-enfold-php-file/#post-740608

Best regards,
Yigit

January 31, 2017 at 7:51 pm in reply to: Malwares stuck in the theme… #740847

Yigit
Keymaster

Hi!

Please refer to this post – https://kriesi.at/support/topic/wordfence-found-a-suspected-malware-in-an-enfold-php-file/#post-740608

Regards,
Yigit

January 31, 2017 at 7:50 pm in reply to: File contains suspected malware URL http://www.link.at/ #740846

Yigit
Keymaster

Hey!

Please refer to this post – https://kriesi.at/support/topic/wordfence-found-a-suspected-malware-in-an-enfold-php-file/#post-740608

Regards,
Yigit

January 31, 2017 at 6:56 pm in reply to: Hide Logo/Menu –> header (left theme) when you are on home #740822

Yigit
Keymaster

Hey bout1,

Please refer to this post – http://kriesi.at/documentation/enfold/portfolio-item/intro-to-the-header-configurator/
You can choose to display header when scrolled down as this example – http://kriesi.at/themes/enfold-one-page-portfolio/

Best regards,
Yigit

January 31, 2017 at 6:43 pm in reply to: malware warning related to avia template builder! #740817

Yigit
Keymaster

Hey!

Please refer to this post – https://kriesi.at/support/topic/wordfence-found-a-suspected-malware-in-an-enfold-php-file/#post-740608

Regards,
Yigit

January 31, 2017 at 6:04 pm in reply to: add an image to the right of the menu. (to replace social icons in main menu) #740806

Yigit
Keymaster

Merhabalar!

Gecici WP admin logini olusturup, eklemek istediginiz gorselin linkiyle birlikte buraya gizli alandan gonderebilir misiniz? :)

Best regards,
Yigit

January 31, 2017 at 6:01 pm in reply to: Google Maps issue #740802

Yigit
Keymaster

Hi!

No, you can simply remove those pages :)
Let us know if you have any other questions or issues!

Cheers!
Yigit

January 31, 2017 at 6:00 pm in reply to: Search Box realtime search results background #740801

Yigit
Keymaster

Hey!

It shows up fine on my end, attached a screenshot in private content field.
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit

January 31, 2017 at 5:58 pm in reply to: Warning after wordpress upgrate #740796

Yigit
Keymaster

Hi!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

January 31, 2017 at 5:58 pm in reply to: Possible Malware #740794

Yigit
Keymaster

Hey!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

January 31, 2017 at 5:57 pm in reply to: suspected malware #740792

Yigit
Keymaster

Hi!

@steetiehj Please re-install the file and applied the changes explained here – https://kriesi.at/support/topic/wordfence-found-a-suspected-malware-in-an-enfold-php-file/#post-740608
If you would like us to look into it, please start a new thread and attach temporary admin logins and FTP logins in private content field

Best regards,
Yigit

January 31, 2017 at 5:38 pm in reply to: hide or remove header and socket in a specific page #740783
Yigit
Keymaster
Hi!

Can you please edit your page and use “Blank page template” instead and then add following code to Quick CSS in Enfold theme options under General Styling tab
```
#top.avia-blank #wrap_all { display: block; }
```
Currently unfortunately, there is no easy way to target those pages which you chose not to display header. Blank template will work the same way

Regards,
Yigit
- This reply was modified 9 years ago by Yigit.
January 31, 2017 at 5:34 pm in reply to: Images thumbnails in BO avia editor popups won't show since last update #740779

Yigit
Keymaster

Hey!

Shazaaam! ;D Glad you figured it out!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

January 31, 2017 at 5:33 pm in reply to: Possible Malware #740778

Yigit
Keymaster

Hi jtuselton!

I applied the changes. Please check your site once again and confirm.

Regards,
Yigit

January 31, 2017 at 5:27 pm in reply to: Google Maps issue #740774

Yigit
Keymaster

Hey hasbeat,

I replaced your API key with the one @Vinay generated and created private test pages on all sites. Please review them

Best regards,
Yigit

January 31, 2017 at 5:23 pm in reply to: add an image to the right of the menu. (to replace social icons in main menu) #740769

Yigit
Keymaster

Merhabalar! :)

You can refer to this post – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/ and add a widget area to your header and place your content inside that widget area.
If that does not help, please elaborate and post a screenshot showing the changes you would like to make. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here

Cheers!
Yigit

January 31, 2017 at 5:21 pm in reply to: Center text on fullwidth slider – not so easy #740767

Yigit
Keymaster

Hi!

I edited style.css file of your child theme. Please review your website now

Regards,
Yigit

January 31, 2017 at 5:16 pm in reply to: Warning after wordpress upgrate #740765

Yigit
Keymaster

Hi Serena!

You are currently using a very old version of the theme. Please update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit
Author

Posts

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