Page 818 – Support | Kriesi.at – Premium WordPress Themes

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January 31, 2017 at 5:33 pm in reply to: Possible Malware #740778

Yigit
Keymaster

Hi jtuselton!

I applied the changes. Please check your site once again and confirm.

Regards,
Yigit

January 31, 2017 at 5:27 pm in reply to: Google Maps issue #740774

Yigit
Keymaster

Hey hasbeat,

I replaced your API key with the one @Vinay generated and created private test pages on all sites. Please review them

Best regards,
Yigit

January 31, 2017 at 5:23 pm in reply to: add an image to the right of the menu. (to replace social icons in main menu) #740769

Yigit
Keymaster

Merhabalar! :)

You can refer to this post – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/ and add a widget area to your header and place your content inside that widget area.
If that does not help, please elaborate and post a screenshot showing the changes you would like to make. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here

Cheers!
Yigit

January 31, 2017 at 5:21 pm in reply to: Center text on fullwidth slider – not so easy #740767

Yigit
Keymaster

Hi!

I edited style.css file of your child theme. Please review your website now

Regards,
Yigit

January 31, 2017 at 5:16 pm in reply to: Warning after wordpress upgrate #740765

Yigit
Keymaster

Hi Serena!

You are currently using a very old version of the theme. Please update Enfold to the latest version 3.8.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit

January 31, 2017 at 5:15 pm in reply to: Errormessage and layout issues on single posts #740763

Yigit
Keymaster

Hey Michael,

Can you please create a temporary WP admin login and FTP logins and post them here privately so we can look into it?

Best regards,
Yigit

January 31, 2017 at 5:14 pm in reply to: Mobile menu animation open from top to bottom #740762
Yigit
Keymaster
Hi,

Sorry for the late reply Dave. Forum is currently very busy but we will fix that as soon as possible.

That being said, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
January 31, 2017 at 5:09 pm in reply to: Images thumbnails in BO avia editor popups won't show since last update #740759

Yigit
Keymaster

Hi leoc26!

Can you please post FTP logins and WP admin logins here privately? Also, please post a screenshot of the issue so we can make sure that we are on the same page.
You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

Regards,
Yigit

January 31, 2017 at 5:08 pm in reply to: White screen #740757

Yigit
Keymaster

Hi!

Glad you figured it out!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

January 31, 2017 at 5:08 pm in reply to: suspected malware #740756

Yigit
Keymaster

Hey!

Yes, we need to access files on your server to edit them. But again, please post them in a new thread in private content field.

Regards,
Yigit

January 31, 2017 at 5:01 pm in reply to: suspected malware #740752

Yigit
Keymaster

Hey!

@jtuselton You can access the file via FTP. If you would like to make the changes for you, please start a new thread and attach FTP logins in private content field. If you post them here, they will be visible to creator of this thread as well

Best regards,
Yigit

January 31, 2017 at 4:42 pm in reply to: Blog not displaying #740742

Yigit
Keymaster

Hey!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

January 31, 2017 at 4:39 pm in reply to: Suspected Malware on a theme file #740738

Yigit
Keymaster

Hi!

@leoc26 Thanks for your input :)

Cheers!
Yigit

January 31, 2017 at 4:38 pm in reply to: Center text on fullwidth slider – not so easy #740737

Yigit
Keymaster

Hey lzevon!

Can you please remove your custom CSS code and post temporary admin logins here privately?

Best regards,
Yigit

January 31, 2017 at 4:34 pm in reply to: bulk licensing #740733

Yigit
Keymaster

Hi!

Thank you! :)
Let us know if you need any assistance :)

Cheers!
Yigit

January 31, 2017 at 4:33 pm in reply to: Suspected Malware on a theme file #740731

Yigit
Keymaster

Hi!

Please refer to this post – https://kriesi.at/support/topic/wordfence-found-a-suspected-malware-in-an-enfold-php-file/#post-740608

Best regards,
Yigit

January 31, 2017 at 4:29 pm in reply to: Extra info WooCommerce #740726

Yigit
Keymaster

Hi VORMELEVENCC!

You can try using this plugin – https://www.advancedcustomfields.com/ and modify plugin/theme files to achieve such layout

Best regards,
Yigit

January 31, 2017 at 4:28 pm in reply to: Maximum width container #740725

Yigit
Keymaster

Hi,

Please post temporary admin logins here privately and two screenshots, one showing the issue and other desired layout. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

Best regards,
Yigit

January 31, 2017 at 4:26 pm in reply to: iconfont in Enfold shows different signs in different browsers #740722

Yigit
Keymaster

Hi,

It seems fine. Glad you figured it out.
Let us know if you have any other questions or issue :)

Best regards,
Yigit

January 31, 2017 at 4:23 pm in reply to: structured data problem with masonry gallery #740720

Yigit
Keymaster

Hi,

I am located in Lithuania and still not able to access. You can see where the rest of the theme located here – http://kriesi.at/about

Best regards,
Yigit

January 31, 2017 at 4:20 pm in reply to: 1px thin line using grid row #740717

Yigit
Keymaster

Hi,

Glad you figured it out!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

January 31, 2017 at 4:18 pm in reply to: Google map çalışmıyor #740714

Yigit
Keymaster

Rica ederim!

Baska her hangi bir sorununuz veya sorununuz olursa tekrar iletisime gecmekten cekinmeyin :)

Best regards,
Yigit

January 31, 2017 at 4:17 pm in reply to: close enfold website for hours #740713

Yigit
Keymaster

Hey!

There are many alternative plugins to that one actually which would allow you to close front-end to non-administrators while you are working/updating your site

Best regards,
Yigit

January 31, 2017 at 4:16 pm in reply to: Border around masonry + title underneath thumbnail #740711
Yigit
Keymaster
Hi,

1- As i mentioned above, you can add following code to Quick CSS in Enfold theme options under General Styling tab
```
.grid-entry-title {
    font-size: 16px;
}
```
If this is not what you meant, please post a screenshot and show the changes you would like to make.

2- We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

Best regards,
Yigit
January 31, 2017 at 4:12 pm in reply to: Google map çalışmıyor #740707

Yigit
Keymaster

Merhabalar,

Benim Enfold’la calistigini bildigim bu eklenti var – https://woocommerce.com/products/product-vendors/ ama ucretsiz eklentilerden malesef onerebilecegim denemis oldugum yok.
Su an kullandiginiz eklentinin destek ekibiyle irtibata gecmeyi deneyebilirsiniz. Sorunun kaynagini muhtemelen onlar daha iyi biliyorlardir

Regards,
Yigit

January 31, 2017 at 4:05 pm in reply to: Text and logo in footer #740704

Yigit
Keymaster

Hi,

You can add images using HTML – http://www.w3schools.com/tags/tag_img.asp
If you would need assistance from us, please create a temporary admin login and post it here privately. Also, post a link of the image you would like to add.

Best regards,
Yigit

January 31, 2017 at 4:02 pm in reply to: close enfold website for hours #740703

Yigit
Keymaster

Hi jb84!

You can try using a plugin such as this one – https://wordpress.org/plugins/wp-maintenance-mode/

Regards,
Yigit

January 31, 2017 at 4:01 pm in reply to: hide or remove header and socket in a specific page #740701

Yigit
Keymaster

Hey!

Can you please post a link to your page?

Best regards,
Yigit

January 31, 2017 at 4:00 pm in reply to: Google map çalışmıyor #740700

Yigit
Keymaster

Merhabalar,

Sorun eklenti kaynakli gibi gorunuyor. WooCommerce harici butun eklentileri deaktif edince harita sorunsuz sekilde goruntulendi. Soruna sebep olan eklentiyi bulmak icin bir bir deaktif edebilir misiniz?

Best regards,
Yigit

January 31, 2017 at 3:43 pm in reply to: Underline link #740693

Yigit
Keymaster

Hi!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 24,511 through 24,540 (of 82,625 total)

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