Forum Replies Created
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Hi John,
We will inform Kriesi. Refund requests has to be made through Envato. If you already requested from Envato, please kindly wait.
Best regards,
YigitFebruary 8, 2017 at 5:12 pm in reply to: Redirect Woocommerce Category to a Custom Page possibility? #744428Hey!
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
YigitHey!
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitHey Ronnie,
Please refer to this post – http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/ and create the same section for mobile only with adjusted image and choose to hide it on desktops?
Since height is always 100%, it is not easily possible the image as is on all screensizes especially on portrait mode of mobile devices.Best regards,
YigitMerhabalar!
Sorry for the late reply!
Could you please create a temporary admin logins and post them here privately?
Best regards,
YigitFebruary 8, 2017 at 4:03 pm in reply to: Website page shifts when I try and fill out a form on a mobile device #744391Hi,
Sorry for the late reply!
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#wrap_all { position: relative !important; }Best regards,
YigitHey Jagrav,
sorry for the late reply!
I adjusted “responsive under” and “layers container” values. Please review your website now
Best regards,
YigitHey Marla,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Alternatively, you can add icon to your team member and display your text on tooltip as these examples – http://kriesi.at/themes/enfold/shortcodes/team/
Best regards,
YigitHey!
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.home #sub_menu1 { top: 0!important; }Best regards,
YigitHey!
Glad it did!
You can insert your username and API key in Enfold theme options to receive auto updates – http://kriesi.at/documentation/enfold/updating-your-theme-files/
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitHi,
Can you please post a link to your page where banner is cropped?
Alternatively, you can try creating a page using Advanced Layout Builder and choose to dislay your items using Product Grid element or WooCommerce shortcodes. That way you could edit your page and display glassy transparent header as well
Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.single-product .sidebar { display: none!important; }Best regards,
YigitHi Mark,
Sorry for the late reply!
Can you please post FTP logins here privately as well?
I believe i figured out what is causing the issue but need to make sure :)Best regards,
YigitHi!
Please try installing the theme manually via FTP – http://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/
Regards,
YigitFebruary 8, 2017 at 3:29 pm in reply to: Masonry gallery – Some links open in New window, but not all links. #744372Hi,
No, Please feel free to request – or vote if already requested – such feature on Enfold feature request form.
Best regards,
YigitHey!
You have “Ó” in your file name. Safari cannot read special characters. Please use “O” instead of “Ó” in your logo image name and reupload it :)
Cheers!
YigitHey!
Glad you figured it out!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitFebruary 8, 2017 at 3:01 pm in reply to: How to create anchors on a large page with the advanced layout editor #744356Hi!
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitHi!
Please try installing the theme via FTP – http://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/
Regards,
YigitHey Amy!
Thanks for contacting us!
You can simply purchase Enfold here – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi
All demos you can see here (including Consulting demo) – http://kriesi.at/themes/enfold-overview/ and after installing Enfold, you can import demos in Enfold theme options > Demo Import tab.
Let us know if you have any other questions : )
Best regards,
YigitHey!
You can use sidebar and 2 widget area element to your page in column elements and display your other widgets inside them
Regards,
YigitFebruary 8, 2017 at 2:37 pm in reply to: How to create anchors on a large page with the advanced layout editor #744341Hey!
Please see screenshots below. Section ID field shows up while editing your color section element
Cheers!
YigitHi,
Can you please contact your hosting provider regarding the issue? I believe there might something on their end. “admin-ajax.php 403 (Forbidden)” this is the issue. I tried removing .htaccess file, de-activating all active plugins and re-installing WordPress but neither helped.
Best regards,
YigitHi,
You are welcome!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitFebruary 8, 2017 at 2:04 pm in reply to: How to create anchors on a large page with the advanced layout editor #744333Hi Roger,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit -
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