Page 8 – Support | Kriesi.at – Premium WordPress Themes

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October 23, 2023 at 4:20 pm in reply to: Buttons menu too big #1423433

Yigit
Keymaster

Hey,

I cannot see the issue on my end. I attached a screenshot in the private content field.

I think fixing the CSS error fixed this issue but you didn’t see it due to caching on your site. If you are still seeing the issue, make sure to clear any server-side, plugin-based, and browser caches.

Best regards,
Yigit

October 23, 2023 at 4:17 pm in reply to: Custom social icons on the header #1423431

Yigit
Keymaster

Hey,

Do you mean that the header disappears? If so, that’s related to your modifications. The header shows up when you scroll up.

Best regards,
Yigit

October 20, 2023 at 5:37 pm in reply to: Link images #1423161

Yigit
Keymaster

Hey,

That is explained in the link I shared in my previous post https://yoast.com/social-media-optimization-with-yoast-seo/#h-facebook-preview-in-yoast-seo. If you have any Yoast-related questions, please contact their support team.

Best regards,
Yigit

October 20, 2023 at 5:35 pm in reply to: Buttons menu too big #1423160

Yigit
Keymaster

Hey,

Deleting the comma on the line 11 should fix the error. After that, you can save your CSS and check the menu links.

Regards,
Yigit

October 20, 2023 at 12:50 pm in reply to: Text in blog posts #1423115

Yigit
Keymaster

Hey Veronika,

Please edit your post, click the Screen Options button on the top right corner, check the Excerpt option ( https://i.imgur.com/McXcCbN.png ), and scroll down to the Excerpt field to edit the excerpt.

Regards,
Yigit

October 20, 2023 at 12:48 pm in reply to: Link images #1423114

Yigit
Keymaster

Hey,

You can use a plugin such as Yoast ( https://wordpress.org/plugins/wordpress-seo/ ) to set up a Facebook preview image ( https://yoast.com/social-media-optimization-with-yoast-seo/ ).

Regards,
Yigit

October 20, 2023 at 12:46 pm in reply to: Custom social icons on the header #1423113

Yigit
Keymaster

Hey,

You already have a separate thread for that ( https://kriesi.at/support/topic/buttons-menu-too-big/ ). Please stick to that thread regarding that issue.

Best regards,
Yigit

October 20, 2023 at 12:45 pm in reply to: Buttons menu too big #1423112

Yigit
Keymaster

Hey,

Then probably there’s an error in your CSS. Did you check your custom CSS for errors using the website http://csslint.net/ ?

Best regards,
Yigit

October 20, 2023 at 10:52 am in reply to: Buttons menu too big #1423099

Yigit
Keymaster

Hey,

What was the last change you made before you noticed this issue?
As always, please check all of your custom CSS for errors ( http://csslint.net/ ) and fix them if you find any.

Best regards,
Yigit

October 20, 2023 at 10:46 am in reply to: Custom social icons on the header #1423098

Yigit
Keymaster

Hello,

As I mentioned, the issue isn’t clear to me. Please send a screen recording of the issue if you’d like us to look into it.

Regards,
Yigit

October 15, 2023 at 9:23 pm in reply to: color section image background parallax customization #1422592

Yigit
Keymaster

Hey,

I’m sorry but currently, this isn’t possible.

Regards,
Yigit

October 15, 2023 at 9:20 pm in reply to: WordPress updating #1422591

Yigit
Keymaster

Hey,

Please see https://wordpress.org/documentation/article/wordpress-backups/.

You can also use third-party plugins ( https://wordpress.org/plugins/search/backup/ ).

Regards,
Yigit

October 13, 2023 at 3:25 pm in reply to: animated numbers #1422412

Yigit
Keymaster

Hey,

Please see the screenshot below

Cheers!
Yigit

October 13, 2023 at 3:21 pm in reply to: Custom social icons on the header #1422411

Yigit
Keymaster

Hey,

Do you mean a link to the video-sharing platforms? Here are some of the popular ones:
https://www.youtube.com/
https://www.loom.com/
https://vimeo.com/

Regards,
Yigit

October 13, 2023 at 1:22 pm in reply to: Custom social icons on the header #1422395

Yigit
Keymaster

Hey,

You can upload a screen recording on a video-sharing platform and send us the link.

Best regards,
Yigit

October 13, 2023 at 11:36 am in reply to: Custom social icons on the header #1422383

Yigit
Keymaster

Hey,

The issue isn’t clear to me. Please send us a screen recording and show the issue.

Regards,
Yigit

October 13, 2023 at 11:35 am in reply to: animated numbers #1422382

Yigit
Keymaster

Hey,

Did you edit your Animated Numbers element and give it a “my-custom-animated-numbers” custom CSS class in Advanced > Developer Settings > Custom CSS Class? If you didn’t give your element this custom class, it will not work.

When I say check your custom CSS code, I mean all custom CSS code you have on your website, in the Enfold theme options > Quick CSS field, in Customize > Additional CSS, and CSS you added using the snippet plugin.

Best regards,
Yigit

October 13, 2023 at 10:05 am in reply to: Custom social icons on the header #1422357
Yigit
Keymaster
Hey,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
```
#top #wrap_all #header .social_bookmarks a:hover, 
#top #wrap_all #header .social_bookmarks li:hover, 
#top #wrap_all #header .social_bookmarks a, 
#top #wrap_all #header .social_bookmarks li {
  color: white;
  background-color: transparent;
}

#top #wrap_all #header .social_bookmarks a:hover, 
#top #wrap_all #header .social_bookmarks li:hover {
  opacity: 0.8;
}
```
Best regards,
Yigit
October 13, 2023 at 9:52 am in reply to: text selection #1422355
Yigit
Keymaster
Hey,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab:
```
::selection { background-color: red; color: black; }
```
Regards,
Yigit
October 13, 2023 at 9:50 am in reply to: animated numbers #1422354

Yigit
Keymaster

Hi,

Did you edit your Animated Numbers element and give it a “my-custom-animated-numbers” custom CSS class in Advanced > Developer Settings > Custom CSS Class?

If you did, please make sure you don’t have any CSS errors in your custom code by using this website: http://csslint.net/. I remember this has been the issue on your site a few times.

Cheers!
Yigit

October 11, 2023 at 7:20 pm in reply to: TikTok #1422162

Yigit
Keymaster

Hey,

Currently, you would need to add it manually: https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options.

We added TikTok icon and updated Twitter icon to X in version 5.6.7. We don’t have a release date yet but we’re planning to release it soon.

Best regards,
Yigit

October 9, 2023 at 10:31 am in reply to: Setting background overlay #1421884
Yigit
Keymaster
Hey,

Try adding the following CSS code to your custom CSS:
```
#top .av-burger-overlay-inner, #top .av-burger-overlay-bg {
min-height: unset !important;
}
```
Regards,
Yigit
October 9, 2023 at 10:21 am in reply to: Works selection #1421882

Yigit
Keymaster

Hey,

Best regards,
Yigit

October 6, 2023 at 1:48 pm in reply to: Works selection #1421640

Yigit
Keymaster

Hey,

Please create temporary admin logins and send them to us in the private content field so we can look into it.

Regards,
Yigit

October 6, 2023 at 1:47 pm in reply to: top scroll link #1421639
Yigit
Keymaster
Hey,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab:
```
#scroll-top-link:hover {
  color: white;
}
```
Cheers!
Yigit
October 5, 2023 at 5:15 pm in reply to: Bullets/circles/indicators in image advanced layerslider #1421520
Yigit
Keymaster
Hi Henning,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab:
```
@media only screen and (max-width: 480px) {
.avia-slideshow-dots {
  display: none;
}
}
```
If this doesn’t help, please send us a screenshot showing the changes you’d like to make.

Best regards,
Yigit
October 5, 2023 at 5:11 pm in reply to: &-sign is very curly in Helvetica #1421517
Yigit
Keymaster
Hi Henning,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab:
```
#top .special_amp {
    font-size: inherit;
    line-height: 1;
    font-style: normal;
    font-family: inherit;
    font-weight: inherit;
}
```
Best regards,
Yigit
October 5, 2023 at 5:09 pm in reply to: Scroll up button on mobile (responsive) #1421516

Yigit
Keymaster

Hey,

Please refer to this post: https://kriesi.at/documentation/enfold/footer/#display-scroll-to-top-button-mobile

If this doesn’t work for you, please check if you have any errors in your custom CSS. You can use this website to do that http://csslint.net/.

Regards,
Yigit

October 5, 2023 at 3:00 pm in reply to: top scroll link #1421494

Yigit
Keymaster

Hey,

This is very vague. Please send a screenshot and show it.

Regards,
Yigit

October 5, 2023 at 2:58 pm in reply to: Works selection #1421493

Yigit
Keymaster

Hey,

You can go to Users > Profile, set the Language to English, add the Portfolio Grid ( https://i.imgur.com/SpP33un.png ) element to your page, and set the profile language back to Italian.

You can use the Tab Section element but the closest elements to your example are Portfolio Grid and Masonry elements.

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 211 through 240 (of 82,585 total)

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