Hey Team VDLP,

Thanks for contacting us!

I could not reproduce the issue on my local installation so I think the issue might be related to a plugin or a customization in case you are using a child theme.

Could you please try de-activating all active plugins and switching to parent theme temporarily to check if that helps?

Best regards,
Yigit

Hi Veronika,

I added following code to Custom CSS

@media only screen and (max-width: 480px) { 
#all_posts.av-large-gap.av-flex-size .av-masonry-entry .av-inner-masonry {
			margin-right: 20px;
		}
}

Please review your website :)

Best regards,
Yigit

Hi Veronika,

It was not working because pointer-events property on your logo was set to “none”. I adjusted your custom CSS code. Please review your website :)

Best regards,
Yigit

Hi,

That is related to PHP memory. Please contact your hosting provider and ask them to increase it to 256M :)

Regards,
Yigit

Hey,

Thanks for contacting us!

Enfold is compatible with One Click Accessibility plugin – https://wordpress.org/plugins/pojo-accessibility/ which offers adjustable features to increase readability. You can go to Enfold > Theme Extensions > Accessibility to install the plugin :)

Let us know if you have any other questions and enjoy the rest of your day!

Cheers!
Yigit

Hi Jeff,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 5.0.1 and then upgrade your PHP version to 8.0.x.

If you are using an older version of WordPress, please update it as well :)

Regards,
Yigit

Hey,

The image in Yoast tab on homepage was loaded via HTTP. I re-uploaded it and that seemed to help.

Could you please review your website? :)

Regards,
Yigit

Hi,

You are welcome, Tilman!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

Hey Erwin,

Thanks for contacting us!

If the site is not live any more, you can install the latest version of the theme on another domain. You do not need to use the old version if that is the case :)

If you need to use the older version, please make sure you use older version of WordPress and PHP as well to avoid compatibility issues.

Regards,
Yigit

Hey,

Simply pasting the HTML codes should display the icons. For example here is the text that I used in extra info field – https://pastebin.com/2ScNjTTf and this is the result – https://imgur.com/a/5XZ9n8q.

If you would like us to look into it for you, please create temporary admin logins and post them here privately :)

Cheers!
Yigit

Hey Arantza,

Thanks for contacting us!

Could you please post a link of your website as well? :)

Regards,
Yigit

Hallo,

Thanks for reaching out to us!

I hope you do not mind me replying in English as I am not one of the German speaking moderators :)

Enfold has German language files. If your WordPress installation is in German, those language files will be used. Also, we have a documentation here – https://kriesi.at/documentation/enfold/ and provide support through our support forum so you can contact us whenever you have a question or an issue :)

We do not work with any image service however Enfold is fully compatible with WooCommerce and you can use it to sell your fine art prints on your website. Here are my favourite Enfold demos to showcase fine art:
– https://kriesi.at/themes/enfold-elegant-portfolio/
– https://kriesi.at/themes/enfold-minimal-photography/
– https://kriesi.at/themes/enfold-dark-photography/

I hope that helps! Let us know if you have any other questions and enjoy the rest of your day :)

Regards,
Yigit

Hi!

Please go to Appearance > Theme File Editor and edit enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-product-slider.php file and replace the content of the file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_5_0_1/framework/class-avia-product-slider.php

If you would like us to update the file for you, please post FTP logins here privately.

The fix will be included in upcoming version :)

Cheers!
Yigit

Hi,

Thanks for contacting us!

1- Yes, that would be possible but you would need to use WooCommerce hooks and adding content this way would not be practical or user friendly.

2- You can use Product Info Tab element under Plugin Additions tab of ALB however it would not display Description tab. If you would like to add description tab a workaround would be adding Tabs element to your product page, enabling ALB debug mode – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode, adding elements you would like to add inside tabs to your product page, copy their shortcodes from debug field displayed right below ALB and paste shortcodes into tab content.

I hope that helps :)

Cheers!
Yigit

Hey,

Glad you figured it out!

Let us know if you have any other questions and enjoy the rest of your day :)

Regards,
Yigit