Hi,

Thanks for contacting us!

Please go to Jetpack settings and disable mobile theme. Enfold is responsive and it adapts to all screen sizes so you do not need to use Jetpack’s mobile theme :)

Regards,
Yigit

Hi Timoi,

In general, updates are pretty smooth but since you are using a child theme, you may need to update files on your child theme to make sure everything is working as expected.

If files such as header.php or footer.php are modified on the child theme, you may need to update them by simply copying a fresh version of the file from parent theme and re-applying the modifications on child theme. In case you do not know what modifications were made on the files, you could let us know which files you have on your child theme and we could share copies from version 4.5.3 so you can compare the difference :)

Best regards,
Yigit

Hi Anish,

Thanks for contacting us!

Please edit your column elements and go to Advanced > Animation > Animation Duration field and increase it as needed – https://imgur.com/a/TzjcweO

If that is not what you meant, please elaborate :)

Regards,
Yigit

Hi,

Thanks for the details. Though, I was able to update your post. I updated the title and added Lorem Ipsum text at the bottom of it. I shared the link in private content field below.

Could you please try using another browser and check if you can reproduce the issue there?

Best regards,
Yigit

Hey,

Great!

Please wrap | inside a span tag as following

<span class="header-sep">|</span>

and then add following code to bottom of Quick CSS field

.header-sep { margin: 0 10px; }

Best regards,
Yigit

• This reply was modified 3 years ago by Yigit.

Hey,

Thanks for contacting us!

Which version of Enfold are you using? If you are not using the latest 5.0.1, please update the theme first and check if that helps.

If you are using the latest version already, could you please create temporary admin logins and post them here privately so we can look into it? :)

Best regards,
Yigit

Hey,

Thanks for contacting us!

I have shared HTML code of the icons here – https://pastebin.com/FzNmuqGh. First line is for the phone icon and second one is for mail. Could you please try pasting HTML codes instead? :)

Best regards,
Yigit

Hey Gerd,

You are welcome!

Great! Please feel free to reply to this thread with further questions and we will gladly try to answer them as well :)

Regards,
Yigit

Hey!

I have replaced enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-product-slider.php file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_5_0_1/framework/class-avia-product-slider.php. Could you please check the issue once again?

The fix will be included in upcoming version :)

Best regards,
Yigit

Hey,

Please go to Appearance > Theme File Editor and edit enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-product-slider.php file and replace the content of the file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_5_0_1/framework/class-avia-product-slider.php

If you would like us to update the file for you, please post FTP logins here privately.

The fix will be included in upcoming version :)

Cheers!
Yigit

Hey,

Thanks for contacting us!

Could you please go to Enfold theme options > Performance and disable JS file merging and compression, save theme options and clear cache? If that does not help, please try de-activating all active plugins and check if that helps :)

Regards,
Yigit

Hey,

And thank you for the continued suggestions and feedback guys. Please keep them coming :)

As you know, some features take longer than the others to implement but we do not forget about them. This thread was already merged with – https://kriesi.at/support/topic/woocommerce-focused-upgrades/ and https://kriesi.at/support/topic/switch-from-theme-images-to-svgs/ threads on our GitHub and header builder is a separate one :)

Regards,
Yigit

Hi Martin,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab

.av-masonry-date {
  display: none;
}

Best regards,
Yigit

Hi,

Please firstly try updating header.php file on your child theme. You can simply copy a fresh header.php file from the parent theme, re-apply your modifications on the file and replace it with your current header.php file. Please make sure to have a backup to be on the safe side :)

Best regards,
Yigit

Hey fkm,

Thanks for contacting us!

Please edit your Color Section element and give it a custom ID (“section-container-width” in example below) in Advanced > Developer Settings tab and then add following code to bottom of Quick CSS field in Enfold theme options > General Styling tab

@media only screen and (max-width: 767px) { 
#section-container-width .container {
  width: 100% !important;
  min-width: 100%;
  padding: 0;
  margin: 0;
}}

Regards,
Yigit