Forum Replies Created

Viewing 30 posts - 2,281 through 2,310 (of 82,603 total)
  • Author
    Posts
  • in reply to: Blurry Header Images #1359462

    Hey,

    Thanks for contacting us!

    I edited your Fullwidth Easy Slider element on your home page and went to Styling > Slideshow Image and Video Size and chose “No scaling” so they are displayed in their original sizes. Please review your website :)

    Cheers!
    Yigit

    in reply to: Removal #1359389

    Hey Ed,

    Thanks for contacting us!

    We have removed the threads you requested.

    Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: one page #1359202

    Hey Gary,

    Thanks for contacting us!

    Please see private content field below for the replies :)

    Best regards,
    Yigit

    in reply to: style Cookie Consent Message Bar #1359199

    Hi Stefan,

    I am sorry for the late reply.

    I am not able to reproduce the issue on my testing installations. Have you tried switching to parent theme to check if the issue might be related to customizations on your child theme? If not, please do so.

    If that does not make a difference, could you please create a duplicate test site and post WP admin and FTP logins here privately so we can look into it? :)

    Regards,
    Yigit

    in reply to: Background Image Scaling Issues On Mobile #1358502

    Hi Sozo,

    Thanks for your patience!

    I wanted to look into the issue however I received following message when I tried to login to your site

    This Account has been suspended.
    Contact your hosting provider for more information.

    I am based in Lithuania. Could you please whitelist LT or temporarily disable IP restriction so I can look into it? :)

    Regards,
    Yigit

    in reply to: Gallery Widget using Firefox and Safari #1358500

    Hey,

    I could reproduce the issue on my 16 inch Macbook as well. I added following code to bottom of Quick CSS field and that seems to fix it on my end

    #top .avia-gallery .avia-gallery-thumb a.first_thumb {
      clear: both;
    }

    Could you please review your website? :)

    Regards,
    Yigit

    in reply to: style Cookie Consent Message Bar #1358496

    Hey Stefan,

    Could you please try adding following code to bottom of Quick CSS field, clear cache and check if that helps?

    .avia-safari #av-consent-extra-info .tabcontainer {
    position: initial;
    }

    Cheers!
    Yigit

    in reply to: masonry padding #1358256

    Hi,

    You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: Layout cit #1358220

    Hey,

    Thanks for contacting us!

    I checked your website on my mobile however I could not reproduce the issue. I attached the screenshots in private content field below.

    Have you figured it out already? If not, could you please post a screenshot and show the issue? You can upload your screenshots on imgur.com and post the links here :)

    Best regards,
    Yigit

    in reply to: Portfolio filter not working #1358218

    Hey Team VDLP,

    Thanks for contacting us!

    I could not reproduce the issue on my local installation so I think the issue might be related to a plugin or a customization in case you are using a child theme.

    Could you please try de-activating all active plugins and switching to parent theme temporarily to check if that helps?

    Best regards,
    Yigit

    Hey Veronika,

    I checked your All Posts page however I could not reproduce the issue. Have you figured it out already?

    Best regards,
    Yigit

    in reply to: masonry padding #1358213

    Hi Veronika,

    I added following code to Custom CSS

    @media only screen and (max-width: 480px) { 
    #all_posts.av-large-gap.av-flex-size .av-masonry-entry .av-inner-masonry {
    			margin-right: 20px;
    		}
    }

    Please review your website :)

    Best regards,
    Yigit

    in reply to: fixed back round image on mobile version #1358211

    Hi,

    We are happy that @guenni007 helped!
    Let us know if you have any other questions and enjoy the rest of your day!


    @guenni007
    thanks for your help as always :)

    Best regards,
    Yigit

    in reply to: Link on Logo to Home #1358210

    Hi Veronika,

    It was not working because pointer-events property on your logo was set to “none”. I adjusted your custom CSS code. Please review your website :)

    Best regards,
    Yigit

    in reply to: Warning: Undefined array key "nav_visibility_desktop" #1358061

    Hi,

    You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: php 7.4 or php 8.0 #1357975

    Hi,

    That is related to PHP memory. Please contact your hosting provider and ask them to increase it to 256M :)

    Regards,
    Yigit

    in reply to: How do you trun off your mobile version #1357957

    Hi,

    Thanks for contacting us!

    Please go to Jetpack settings and disable mobile theme. Enfold is responsive and it adapts to all screen sizes so you do not need to use Jetpack’s mobile theme :)

    Regards,
    Yigit

    in reply to: change font size or theme preset globally on website #1357949

    Hey,

    Thanks for contacting us!

    Enfold is compatible with One Click Accessibility plugin – https://wordpress.org/plugins/pojo-accessibility/ which offers adjustable features to increase readability. You can go to Enfold > Theme Extensions > Accessibility to install the plugin :)

    Let us know if you have any other questions and enjoy the rest of your day!

    Cheers!
    Yigit

    in reply to: License #1357945

    Hi Timoi,

    In general, updates are pretty smooth but since you are using a child theme, you may need to update files on your child theme to make sure everything is working as expected.

    If files such as header.php or footer.php are modified on the child theme, you may need to update them by simply copying a fresh version of the file from parent theme and re-applying the modifications on child theme. In case you do not know what modifications were made on the files, you could let us know which files you have on your child theme and we could share copies from version 4.5.3 so you can compare the difference :)

    Best regards,
    Yigit

    in reply to: php 7.4 or php 8.0 #1357668

    Hi Jeff,

    Thanks for contacting us!

    Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 5.0.1 and then upgrade your PHP version to 8.0.x.

    If you are using an older version of WordPress, please update it as well :)

    Regards,
    Yigit

    in reply to: avia-rtl and avia-ltr transition #1357446

    Hi Anish,

    Thanks for contacting us!

    Please edit your column elements and go to Advanced > Animation > Animation Duration field and increase it as needed – https://imgur.com/a/TzjcweO

    If that is not what you meant, please elaborate :)

    Regards,
    Yigit

    in reply to: SSL Problems after installing Enfold #1357445

    Hey,

    The image in Yoast tab on homepage was loaded via HTTP. I re-uploaded it and that seemed to help.

    Could you please review your website? :)

    Regards,
    Yigit

    in reply to: can't update post #1357442

    Hi,

    Thanks for the details. Though, I was able to update your post. I updated the title and added Lorem Ipsum text at the bottom of it. I shared the link in private content field below.

    Could you please try using another browser and check if you can reproduce the issue there?

    Best regards,
    Yigit

    Hi,

    You are welcome, Tilman!

    Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    Hey,

    Great!

    Please wrap | inside a span tag as following

    
    <span class="header-sep">|</span>
    

    and then add following code to bottom of Quick CSS field

    .header-sep { margin: 0 10px; }

    Best regards,
    Yigit

    • This reply was modified 3 years, 4 months ago by Yigit.

    Hey Erwin,

    Thanks for contacting us!

    If the site is not live any more, you can install the latest version of the theme on another domain. You do not need to use the old version if that is the case :)

    If you need to use the older version, please make sure you use older version of WordPress and PHP as well to avoid compatibility issues.

    Regards,
    Yigit

    in reply to: can't update post #1357424

    Hey,

    Thanks for contacting us!

    Which version of Enfold are you using? If you are not using the latest 5.0.1, please update the theme first and check if that helps.

    If you are using the latest version already, could you please create temporary admin logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

    Hey,

    Simply pasting the HTML codes should display the icons. For example here is the text that I used in extra info field – https://pastebin.com/2ScNjTTf and this is the result – https://imgur.com/a/5XZ9n8q.

    If you would like us to look into it for you, please create temporary admin logins and post them here privately :)

    Cheers!
    Yigit

    Hey,

    Thanks for contacting us!

    I have shared HTML code of the icons here – https://pastebin.com/FzNmuqGh. First line is for the phone icon and second one is for mail. Could you please try pasting HTML codes instead? :)

    Best regards,
    Yigit

    in reply to: SSL Problems after installing Enfold #1357415

    Hey Arantza,

    Thanks for contacting us!

    Could you please post a link of your website as well? :)

    Regards,
    Yigit

Viewing 30 posts - 2,281 through 2,310 (of 82,603 total)