Forum Replies Created

Viewing 30 posts - 22,951 through 22,980 (of 82,620 total)
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  • in reply to: Purchase code not valid (Enfold-theme) #758985

    Hi!

    Please do so and let us know if there is anything we can do to help!

    Cheers!
    Yigit

    in reply to: Can´t link pages into menu #758951

    Hi,

    1- You can try using one of “coming soon” plugins to display your site to only logged in users.
    2- Please go to Appearance > Menus and create a new menu and check “Enfold footer menu” under Menu Settings and save your menu

    Best regards,
    Yigit

    in reply to: Menue Subtitle (Subtext) #758950

    Hi pgrevy!

    Please go to Appearance > Menus and click Screen Options and check “Description” and edit your text in description field – http://i.imgur.com/mjg0bd5.png

    Best regards,
    Yigit

    in reply to: Purchase code not valid (Enfold-theme) #758947

    Hi Bernd,

    Unfortunately, API key is generated by Envato’s API and there is no way we can find purchase code from your API key.

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!

    Best regards,
    Yigit

    in reply to: H1-H5 not capital #758942

    Hi,

    Great! Let us know if you have any other questions :)

    Best regards,
    Yigit

    in reply to: Enfold Showcase #758928

    Hi,


    @jeffreytreffers
    I think it looks very pretty! Good job! :)

    Best regards,
    Yigit

    in reply to: H1-H5 not capital #758925

    Hey!

    Please change the code to following one

    .template-page .entry-content-wrapper h1, .template-page .entry-content-wrapper h2,h1,h2,h3,h4,h5 {
        text-transform: none;
    }

    Cheers!
    Yigit

    in reply to: Website and logo design #758923

    Hi!

    It is very simple. After installing and activating Enfold, you can simply go to Enfold theme options > Demo Import and then simply click “Click to import” button on the demo you would like to import and it will be imported within few minutes – http://i.imgur.com/q1rwAwP.jpg :)

    Let us know if you have any other questions!

    Cheers!
    Yigit

    in reply to: Mobile menu not working right, cant scroll down.. #758921

    Hi!

    Please go to WP Rocket settings and disable CSS minification, flush cache, enable it again and flush cache one more time.
    If that too does not help, please create a temporary admin login and post it here privately.

    Regards,
    Yigit

    in reply to: H1-H5 not capital #758915

    Hey Charlotte :)

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    h1,h2,h3,h4,h5 { text-transform: none; } 
    

    Best regards,
    Yigit

    in reply to: Add full-width container/div to header below main menu #758914

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    in reply to: Mobile displays a different logo #758910

    Hey!

    Please refer to @guenni007’s post above.

    @guenni007
    Thanks as always :)

    Regards,
    Yigit

    in reply to: Contact Form #758909

    Hi,

    You are currently using an older version of the theme. Please update Enfold to the latest version 4.0.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Best regards,
    Yigit

    in reply to: Website and logo design #758906

    Hey Sofia!

    Thank you for contacting us!

    Unfortunately, we do not provide such services.

    We sell premium WordPress themes and provide support for our themes.

    Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one.
    Enfold is fully compatible with WPML. You can easily turn site into a multilingual one.

    You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.

    Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements on ALB and we are adding new ones with major updates).

    Enfold is $60 on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.

    Let us know if you have any other questions :)

    Best regards,
    Yigit

    in reply to: Mobile Menu not scrolling on iphones #758902

    Hi,

    Please make sure to disable CSS minification in WP-Rocket options, flush cache, enable it and flush cache once again and that should help.

    Best regards,
    Yigit

    in reply to: Purchase code not valid (Enfold-theme) #758898

    Hey Bernd!

    Thanks for contacting us!

    You would need your purchase code to register to our forum and not API key. You can register to our forum here – https://kriesi.at/support/register/ where you can also find instructions showing you how to find your purchase code :)

    Cheers!
    Yigit

    in reply to: Footer Impressum #758896

    Hey Stein!

    Thanks for contacting us!

    Please go to Appearance > Widgets and place empty text widget into footer widget areas. And then go to Appearance > Menus and create a new menu and choose to display in footer menu under Menu settings.

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Coherence sub forum :)

    Cheers!
    Yigit

    in reply to: Can´t link pages into menu #758625

    Hi!

    I removed broken menu items from your menu and added a testing page and it shows up in the list. I noticed one issue though. Your newly created pages are either private or password protected by default. That is why they are not showing up in the list in Appearance > Menus. Please edit your pages and set them to visible to public

    Cheers!
    Yigit

    in reply to: header and footer color. #758623

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .header_color .header_bg {
        background-color: white;
    }
    .header_color .main_menu ul:first-child > li.current-menu-item > a, .header_color .main_menu ul:first-child > li.current_page_item > a {
        color: black;
    }
    .header_color .main_menu ul:first-child > li:hover > a {
        color: #999999;
    }
    

    Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.

    Best regards,
    Yigit

    in reply to: Can´t link pages into menu #758612

    Hi,

    Thank you. Can you please post username and a link to your website? :)

    Best regards,
    Yigit

    in reply to: header and footer color. #758609

    Hi,

    But if you make the header white when scrolled down, your logo will not be visible. I am not really sure if i understood you clearly. Can you please post screenshots of the changes you would like to make? I believe that way we can understand each other better and apply all the changes once and for all.
    You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

    Best regards,
    Yigit

    in reply to: Can´t link pages into menu #758606

    Hi,

    You can use (Email address hidden if logged out) to create a new user with Administrator user role but please post login credentials here privately so any available moderator can look into it

    Best regards,
    Yigit

    in reply to: header and footer color. #758599

    Hi,

    Logins are not working for me again :)
    Please try adding following code

    #footer a:hover {
        color: orange;
    }
    #footer .widgettitle { color: blue; }

    Best regards,
    Yigit

    in reply to: header and footer color. #758592

    Hi,

    Again, i am sorry.

    Please add following code to your custom CSS

    #footer * {
        color: white;
    }
    .header_color .main_menu ul:first-child > li > a {
        color: #d5d5d5;
    }

    Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.

    Best regards,
    Yigit

    in reply to: Can´t link pages into menu #758587

    Hi,

    Can you please create a temporary admin login and post it here privately so we can look into it?

    Best regards,
    Yigit

    Hey!

    Sorry for the late reply!

    Could you please try uploading your images in bigger size? 280x280px should look fine as it would fill the gaps.

    Best regards,
    Yigit

    Hi!

    There might be another plugin interfering then. Please feel free to request the feature if you have not already :)

    Cheers!
    Yigit

    in reply to: excerpt (title) on hover issue. #758556

    Hey Jeffrey,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content {
        z-index: 1000;
    }
    

    Best regards,
    Yigit

    in reply to: secundairy header "boxed" link problem #758552

    Hi!

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Can´t link pages into menu #758551

    Hey!

    I was able to check the screenshot in private content field. Please simply remove broken menu items. If you are not able to remove them, please try switching to a default theme and remove them there

    Cheers!
    Yigit

Viewing 30 posts - 22,951 through 22,980 (of 82,620 total)