Page 764 – Support | Kriesi.at – Premium WordPress Themes

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March 13, 2017 at 9:54 pm in reply to: Ajax Seach – Possible to show Category instead Date? #760273

Yigit
Keymaster

Hi,

Our queue normally starts from older threads however we keep an eye on the latest threads as well. We would definitely reply to this thread today as we have in your other – https://kriesi.at/support/topic/head-navigation-hover/ :)
Thanks!

Let us know if you have any other questions or issues :)

Best regards,
Yigit

March 13, 2017 at 9:47 pm in reply to: Enfold theme #760267

Yigit
Keymaster

Hi Helfrich!

Thanks for contacting us!

You can see how to find your purchase code here – http://kriesi.at/wp-content/uploads/2013/09/registration_steps.jpg and register here – https://kriesi.at/support/register/ :)

Cheers!
Yigit

March 13, 2017 at 6:20 pm in reply to: Ajax Seach – Possible to show Category instead Date? #760167

Yigit
Keymaster

Hey Mike!

Sorry we could not reply earlier. Forums have been very busy but we have welcomed new members to our team and trying hard to reply to each thread in timely manner.
Nevertheless, glad you figured it out!
Let us know if you have any other questions or issues

Best regards,
Yigit

March 13, 2017 at 6:18 pm in reply to: Add Thumbs to Search Results #760164

Yigit
Keymaster

Hey!

You are welcome!
Let us know if you have any other questions or issues!

Best regards,
Yigit

March 13, 2017 at 6:17 pm in reply to: Adjust color section background image position #760163
Yigit
Keymaster
Hey jabbler,

Sorry for the late reply!

Please edit your Color Section element and give it a unique ID – http://kriesi.at/documentation/enfold/wp-content/uploads/sites/2/2013/12/color-section-ID.png and then add following code to Quick CSS in Enfold theme options under General Styling tab
```
@media only screen and (max-device-width: 1024px) {
#your-unique-id {
background-position: 50% -30% !important;
}}
#your-unique-id {
background-position: top center !important;
}
```
Best regards,
Yigit
March 13, 2017 at 5:49 pm in reply to: Video is not working #760139

Yigit
Keymaster

Hi!

Alright! Let us know if you have any other questions or issues!

Regards,
Yigit

March 13, 2017 at 5:42 pm in reply to: Button Style (colored) hover state #760128
Yigit
Keymaster
Hey!

Sorry for the late reply!
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
li#menu-item-1313 a:hover .avia-menu-text {
    background-color: orange!important;
}
```
Best regards,
Yigit
March 13, 2017 at 5:38 pm in reply to: Make Breadcrumbs bar / Title bar narrower & center text #760122

Yigit
Keymaster

Hey Rob!

Glad it is working fine now :)

And yes, slider looks way better now. Good job! :)

Let us know if you have any other questions or issues!

Regards,
Yigit

March 13, 2017 at 5:15 pm in reply to: Mobile Menu on iphones #760104

Yigit
Keymaster

Hey!

I checked your website on Safari on macOS and on my iphone however i do not see any scrolling issues.
Can you please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Cheers!
Yigit

March 13, 2017 at 5:04 pm in reply to: Make Breadcrumbs bar / Title bar narrower & center text #760097
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.title_container .main-title a {
    top: -5px;
    position: relative;
}
```
Best regards,
Yigit
March 13, 2017 at 5:03 pm in reply to: Mobile Menu on iphones #760096

Yigit
Keymaster

Hi!

I tried to login however login credentials do not seem to work for me. Can you please check them once again? :)

Cheers!
Yigit

March 13, 2017 at 4:57 pm in reply to: Search layout in Enfold #760093

Yigit
Keymaster

Hi!

I read all posts i reply.

It is not easily possible to customize the default search. That is why i suggested you to use a search plugin.

If we are still not on the same page, please elaborate.

Cheers!
Yigit

March 13, 2017 at 4:52 pm in reply to: Make Breadcrumbs bar / Title bar narrower & center text #760090
Yigit
Keymaster
Hey Rob!

Sorry for the late reply! :(

Please remove following code from your custom CSS
```
.title_container {
    margin-top: 30px;
}
```
And add following one
```
#top .title_container .container {
    min-height: 30px;
    height: 30px;
    padding-top: 0;
}
```
Regards,
Yigit
- This reply was modified 9 years, 1 month ago by Yigit.
March 13, 2017 at 4:49 pm in reply to: Adding tagline/slogan on home page #760087

Yigit
Keymaster

Hi!

You can apply the changes without a child theme however when you update the theme changes will be overwritten and you will need to apply it again. That is why we recommend using a child theme – http://kriesi.at/documentation/enfold/using-a-child-theme/. After installing a child theme, you can simply activate it and then go to Enfold child theme options > Import & Export and import parent theme options :)

Regards,
Yigit

March 13, 2017 at 4:47 pm in reply to: Support #760085

Yigit
Keymaster

Hi!

Replied to your existing thread. Let us continue there :)

Regards,
Yigit

March 13, 2017 at 4:47 pm in reply to: Search layout in Enfold #760083

Yigit
Keymaster

Hi!

Sorry for the late reply!

Please refer to this post – https://kriesi.at/support/topic/grid-style-search-results-with-sidebar/

For more advanced search, please use a plugin such as this one – https://wordpress.org/plugins/relevanssi/. You can find instructions how to implement it here – http://kriesi.at/documentation/enfold/use-relevanssi-in-search-instead-of-the-default-search/

Regards,
Yigit

March 13, 2017 at 4:45 pm in reply to: Video is not working #760080

Yigit
Keymaster

Hi Charlotte!

Sorry for the late reply!
Could you please create a temporary admin login and post it here privately so we can look into it?

Best regards,
Yigit

March 13, 2017 at 4:44 pm in reply to: Layout Builder Keeps Loading Forever #760078

Yigit
Keymaster

Hey Felix,

It seems to be related to a plugin you are using. Can you please try de-activating all active plugins and check if that helps? Then you can activate them one by one to find the culprit

Best regards,
Yigit

March 13, 2017 at 4:43 pm in reply to: Support #760077

Yigit
Keymaster

Hey Arlind!

Sorry for the late reply!

Forums have been very busy that is why we have not been able to reply to each thread within our usual response time.
Could you please post your username so we can check the thread?

Regards,
Yigit

March 13, 2017 at 4:42 pm in reply to: Adding tagline/slogan on home page #760076

Yigit
Keymaster

Hi Wisith!

Please refer to this post – http://kriesi.at/documentation/enfold/add-subtext-to-logo-replace-logo-with-site-title/

Regards,
Yigit

March 13, 2017 at 4:20 pm in reply to: Continued Login Issues #760062

Yigit
Keymaster

Hi!

Sure! If you have not made any changes on theme files, you do not need to worry :)

Cheers!
Yigit

March 13, 2017 at 4:15 pm in reply to: Continued Login Issues #760060

Yigit
Keymaster

Hey!

Please make sure you are using the latest version of Propulsion as well which is currently 4.2 – kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Yigit

March 13, 2017 at 4:14 pm in reply to: W3 Total Cache: JS minify > script not found #760059

Yigit
Keymaster

Hey Egemen! :)

Sorry for the late reply!

Kriesi mentioned that we will include a patch in upcoming update which should be available on ThemeForest within a week.

Best regards,
Yigit

March 13, 2017 at 4:11 pm in reply to: Enfold 4.0.2 Text Block missing "Visual" and "Text" tabs. Can't close or save. #760057

Yigit
Keymaster

Hi,

Sorry for the late reply!

I just checked oyur your website and it does work fine on my end. I believe it really is a caching issue.
Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

If that does not help either, please try logging in with credentials you provided for us and check if that makes any difference

Best regards,
Yigit

March 13, 2017 at 4:06 pm in reply to: Iframe showing under header, footer, and sidebar #760055

Yigit
Keymaster

Hey!

Sorry for the late reply!

Could you please refer to this post – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/ and widget area to your header and place your iframe inside it? It definitely is a z-index issue and placing the code in header would be the best way to solve it without causing another issues i think

Best regards,
Yigit

March 13, 2017 at 4:02 pm in reply to: Woocommerce Product Customization #760053

Yigit
Keymaster

Hey J_L,

Sorry for the late reply!
Can you please create a temporary admin login and post it here privately so we can see your WooCommerce page?
Also, please post screenshots showing the changes you would like to make so we can make sure that we are on the same page.
You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

Best regards,
Yigit

March 13, 2017 at 4:01 pm in reply to: Continued Login Issues #760052

Yigit
Keymaster

Hey!

Sorry, not sure what went wrong there. I regenerated the password and tested. Please see private content field below

Best regards,
Yigit

March 13, 2017 at 3:58 pm in reply to: Remove Background Colour and Images from Blog Layout #760050
Yigit
Keymaster
Hey Matthew,

Sorry for the late reply!

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.avia-content-slider .slide-image {
    background: transparent!important;
}
.post-entry-9792 a.slide-image { display: none !important; }
```
For the second code, you would need post ID’s of each post if you would like to hide featured image in more than one posts

Best regards,
Yigit
March 13, 2017 at 3:51 pm in reply to: Add Thumbs to Search Results #760047
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.search-result-counter img {
    border-radius: 0!important;
}
.search-result-counter {
    width: 80px;
    height: 80px;
}
#top .template-search.content .entry-content-wrapper {
    padding-left: 90px;
}
```
Best regards,
Yigit
March 13, 2017 at 3:48 pm in reply to: Continued Login Issues #760046

Yigit
Keymaster

Hey Joshua!

Thanks for contacting us!

Please see private content field below :)

Cheers!
Yigit
Author

Posts

Viewing 30 posts - 22,891 through 22,920 (of 82,625 total)

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