Page 747 – Support | Kriesi.at – Premium WordPress Themes

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March 31, 2017 at 1:42 pm in reply to: VAT NEEDS TO BE BTW #769943

Yigit
Keymaster

Hi dennisveeken!

Please try using this plugin – https://wordpress.org/plugins/loco-translate/ to translate the strings.
You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

Best regards,
Yigit

March 31, 2017 at 1:39 pm in reply to: Dividers in top menu not shown anymore #769941
Yigit
Keymaster
Hey!

I added following code to bottom of Style.css file of your child theme
```
.av-main-nav > li > a > .avia-menu-text {
    border-left: 2px solid #fff;
    padding-left: 15px;
    margin-left: -15px;
}
.av-main-nav > li:nth-child(1) > a > .avia-menu-text { 
   border: none !important; 
}
```
Please review your website now

Best regards,
Yigit
March 31, 2017 at 1:31 pm in reply to: Enfold hostingchanging #769934

Yigit
Keymaster

Hey Kris!

Thank you for contacting us!

No, that would not be an issue at all. You can use a plugin such as this one – https://wordpress.org/plugins/wp-migrate-db/ to migrate your database to your new installation.

Let us know if you have any other questions :)

Regards,
Yigit

March 31, 2017 at 1:26 pm in reply to: Website has crashed #769929

Yigit
Keymaster

Hi,

Can you please tell us step by step how we can reproduce the issue? I checked your website and it does look totally fine on my end

Best regards,
Yigit

March 31, 2017 at 1:24 pm in reply to: Having more than one template for single blog posts #769927

Yigit
Keymaster

Hey!

Would you consider using portfolio post type for your support pages – http://kriesi.at/documentation/enfold/create-new-portfolio-item/? :)

Best regards,
Yigit

March 31, 2017 at 1:14 pm in reply to: Enfold theme, 2 presale questions #769925

Yigit
Keymaster

Hey Andre!

I have replied to your comment on ThemeForest :)

1- You can choose to display captions on Masonry Gallery element. Please see an example here – http://kriesi.at/themes/enfold-photography/portfolio-item/burning-man/

2- Yes, that would be possible using Masonry Gallery element as well :)

Let us know if you have any other questions! :)

Regards,
Yigit

March 31, 2017 at 1:09 pm in reply to: Price is Missing on Woo commerce Products #769923

Yigit
Keymaster

Hey!

Sure, please kindly wait to hear from them :)

Best regards,
Yigit

March 31, 2017 at 1:09 pm in reply to: ENFOLD THEME BROKEN #769921

Yigit
Keymaster

Hey!

Can you please create a temporary WP admin login and FTP logins and post them here privately?

Regards,
Yigit

March 31, 2017 at 12:41 pm in reply to: Price is Missing on Woo commerce Products #769910

Yigit
Keymaster

Hi Jens,

Please refer to this post – https://kriesi.at/support/topic/woocommerce-de-erweiterung-fur-kriesi-themes/ and let us know if that does not help so we can ask our German speaking moderators to check your thread :)

Best regards,
Yigit

March 31, 2017 at 12:36 pm in reply to: CSS for header tags wrong after upgrading to 4.0.4 #769906

Yigit
Keymaster

Hi,

Glad you figured it out!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

March 31, 2017 at 12:29 pm in reply to: Dividers in top menu not shown anymore #769902

Yigit
Keymaster

Hey Tom,

Please go to Enfold theme options > Header and choose to display default header style. If that does not help, please post a screenshot and show the changes you would like to make. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.

Changes applied on other thread would not remove indicators from your menu items

Best regards,
Yigit

March 31, 2017 at 12:21 pm in reply to: Tab Section Layout #769898

Yigit
Keymaster

Hey!

Fullwidth elements such as Tab Section always push sidebar below them. Can you please add Widget area element to your tab sections instead to display your widgets?

Best regards,
Yigit

March 31, 2017 at 11:53 am in reply to: Menu with Company-Logo in the Middle #769889

Yigit
Keymaster

Hey Daniel,

Please go to Appearance > Menus and add a new Custom menu link with URL to your homepage and insert your logo in navigation label using HTML – https://www.w3schools.com/tags/tag_img.asp

Regards,
Yigit

March 31, 2017 at 11:43 am in reply to: Can't logon to your site to ask a question. I asked over 6 months ago (19/6/16) and still have same problem. #769878

Yigit
Keymaster

Hi!

Thanks for contacting us!

Your purchase code was not used and i could not find your username and email on our database.

Please register to our support forum using your purchase code here – https://kriesi.at/support/register/

Cheers!
Yigit

March 31, 2017 at 11:41 am in reply to: Enfold theme #769875
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#top #wrap_all .av-social-link-houzz_icon:hover a {
    background-color: orange;
    color: white;
}
#top .av-logo-container .social_bookmarks li a { 
    font-size: 20px;
}
```
Best regards,
Yigit
March 31, 2017 at 11:39 am in reply to: License . switch website #769874

Yigit
Keymaster

Hi Camilla!

Thanks for contacting us!

Yes, you can simply remove the theme from old site and install it on new one :)

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Best regards,
Yigit

March 31, 2017 at 11:38 am in reply to: Guest posting? #769872

Yigit
Keymaster

Hi Christopher!

Thanks for contacting us!

We have informed Kriesi about your proposal. If interested, he will contact you. Please kindly wait to hear from him :)

Cheers!
Yigit

March 30, 2017 at 9:54 pm in reply to: PHP 7 Compatibility #769651

Yigit
Keymaster

Hi,

@Guenni007, @goldengate415 and @Heathcliffe, thanks a lot for your inputs! :)

@Heathcliffe I will forward your request to our devs :)

Best regards,
Yigit

March 30, 2017 at 2:57 pm in reply to: PHP 7 Compatibility #769499

Yigit
Keymaster

Hey J!

Please make sure you are using the latest version of the theme which is currently 4.0.4 – kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Yigit

March 30, 2017 at 2:37 pm in reply to: Default editor blank #769490

Yigit
Keymaster

Hi!

You are welcome!

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

March 30, 2017 at 2:37 pm in reply to: Icon in Navigation #769489

Yigit
Keymaster

Hey!

Please insert it in Navigation Label field – http://i.imgur.com/Z5c7IsQ.png

Cheers!
Yigit

March 30, 2017 at 2:32 pm in reply to: Woocommerce: How to remove "Show Details" button under product pictures? #769485

Yigit
Keymaster

Hey!

@paul_chezan Glad you figured it out and thanks for sharing your solution :)
There might be an error in your custom CSS as it should work when you add the code once :)

Regards,
Yigit

March 30, 2017 at 2:24 pm in reply to: Enfold 2.5.4 Not Working with Latest WordPress 4.7.3 #769479

Yigit
Keymaster

Hey!

You are currently using a very old version of Enfold which is definitely not compatible with WordPress version you are using. Updating the theme, as other participants mentioned, would fix the issues you are having :)

Please refer to this post – kriesi.at/documentation/enfold/updating-your-theme-files/ and update the theme to the latest version 4.0.4 :)

Since you are using a very old version, you may need to reconfigure some options/settings such as your widgets. As WordPress now requires ID’s for widget areas and Enfold provides them however that may reset your widget areas.

Thanks @guenni007, @slui, @heathcliffe and @m1000000 for your helps! :)

Cheers!
Yigit

March 30, 2017 at 2:17 pm in reply to: What happened to my promobox button?? #769475

Yigit
Keymaster

Hi,

It seems like part of a plugin you are using to secure your email against spams as it only happens on your promo boxes with emails

Best regards,
Yigit

March 30, 2017 at 2:11 pm in reply to: Icon in Navigation #769471

Yigit
Keymaster

Hi Luisgasser!

Please go to Appearance > Menus and replace navigation label for your homepage with – https://pastebin.com/Mg89WQS2

Best regards,
Yigit

March 30, 2017 at 2:07 pm in reply to: Avia Layout Builder doesn't drag elements #769467

Yigit
Keymaster

Hi,

Enfold 4.0.4 is available on ThemeForest. Please update Enfold to the latest version – kriesi.at/documentation/enfold/updating-your-theme-files/ :)

Best regards,
Yigit

March 30, 2017 at 1:54 pm in reply to: Enfold Theme Quesstion #769461

Yigit
Keymaster

Hi!

That would be possible with small customization which we can provide. Here is how it would look – http://i.imgur.com/MmBc5Su.png
Screenshot is from my local installation, you can change header style as needed and eliminate header transparency.

Let us know if you have any other questions!

Best regards,
Yigit

March 30, 2017 at 1:45 pm in reply to: Default editor blank #769457

Yigit
Keymaster

Hey fprati!

Please enable debugging mode to see shortcodes on default editor – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Cheers!
Yigit

March 30, 2017 at 1:16 pm in reply to: Can I use the stock photos in from the Enfold theme on my website? #769451

Yigit
Keymaster

Hey!

Yes, you can use imported media elements on any Enfold based project of yours :)

Regards,
Yigit

March 30, 2017 at 12:31 pm in reply to: Remove Post Page's Title Hover Effect #769444

Yigit
Keymaster

Hi,

You are welcome :)
Sure, feel free to start a thread whenever you have a question or an issue :)

Best regards,
Yigit
Author

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