Page 712 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
May 10, 2017 at 4:02 pm in reply to: Enfold with MemberPress #791174

Yigit
Keymaster

Hey Paul,

Thanks for contacting us!

Unfortunately, i do not have much experience with such plugins however i remember proving some custom code to users who were using MemberPress plugin and were having some small layout issues.

If you find a plugin that offers the features you are looking for and have minor issues, we do not mind taking a look into it however if they are major ones, unfortunately we cannot help.

Let us know if you have any other questions :)

Best regards,
Yigit

May 10, 2017 at 3:58 pm in reply to: Remove wpml flags from mobile menu #791171

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

May 10, 2017 at 3:55 pm in reply to: Child theme css goes after parent theme #791168
Yigit
Keymaster
Hi,

!important rule was wrongly added in your code. I corrected it as following
```
.fat span {
  border-top-width: 5px !important;
}
```
flushed cache on your caching plugin and now it does show up fine on my end. Please review your website

Best regards,
Yigit
May 10, 2017 at 3:53 pm in reply to: Google Ads Words #791166

Yigit
Keymaster

Hey!

Usually Ads starts showing up within 48 hours. Please kindly wait a little longer and let us know if they still do not show up after giving time. Also, just to be safe, please make sure that you are not using AdBlock or is disabled :)

Best regards,
Yigit

May 10, 2017 at 3:50 pm in reply to: Remove wpml flags from mobile menu #791164
Yigit
Keymaster
Hi,

I added following code to bottom of Quick CSS field in Enfold theme options > General Styling on all languages
```
li.av-language-switch-item {
    display: none !important;
}
```
Please flush browser cache a few times and review your website

Best regards,
Yigit
May 10, 2017 at 3:44 pm in reply to: update enfold #791158

Yigit
Keymaster

Hey Ed,

Thanks for contacting us!

Please try updating the theme via FTP – http://kriesi.at/documentation/enfold/updating-your-theme-files/

If that does not help either, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum so we can look into it :)

Best regards,
Yigit

May 10, 2017 at 3:27 pm in reply to: Remove wpml flags from mobile menu #791151

Yigit
Keymaster

Hi,

Login credentials are not working for me. Can you please check them once again? :)

Best regards,
Yigit

May 10, 2017 at 3:25 pm in reply to: warning illegal string offset on layerslider #791150

Yigit
Keymaster

Hi,

Some users who are not using LayerSlider gets error too sometimes and we simply suggest them to deactivate LayerSlider however clearly that is not the case for you :)

Please try re-updating the theme and provide credentials if that does not help as i mentioned in my previous post :)

Best regards,
Yigit

May 10, 2017 at 3:23 pm in reply to: WPML menu – Custom CSS #791147

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

May 10, 2017 at 3:22 pm in reply to: Latest News Disposition #791145

Yigit
Keymaster

Hi,

Oh, in case you were talking about the slider element right above footer, it is Post Slider element :)
If you still want to add widget to your content, you can add Widget Area element under Content Elements tab of Advanced Layout Builder :)

Best regards,
Yigit

May 10, 2017 at 3:20 pm in reply to: Menu: Logo Left, Menu1 Left, Menu2 Right #791144

Yigit
Keymaster

Hi,

Nice site!
Please try widget area in header and let us know if you need further assistance :)

Best regards,
Yigit

May 10, 2017 at 3:02 pm in reply to: Child theme css goes after parent theme #791131

Yigit
Keymaster

Hey!

Please refer to this post – http://kriesi.at/documentation/enfold/using-a-child-theme/ and download pre-built Enfold child theme there.

Which stylesheets have you added to your child theme? Can you please elaborate a bit?

Best regards,
Yigit

May 10, 2017 at 2:57 pm in reply to: Latest News Disposition #791125

Yigit
Keymaster

Hey Charlotte,

Thanks for contacting us! :)

You can simply go to Appearance > Widgets and add “Enfold Latest News” widget to any of your widget areas :)

Best regards,
Yigit

May 10, 2017 at 2:56 pm in reply to: Change image caption hover animation #791123

Yigit
Keymaster

Hi,

@solidvapor Thanks for sharing :)

Best regards,
Yigit

May 10, 2017 at 2:55 pm in reply to: Contact form has one text field that is shorter than the others #791121

Yigit
Keymaster

Hi,

Glad Mike could help! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

May 10, 2017 at 2:54 pm in reply to: Contact form doesn't work #791120

Yigit
Keymaster

Hey Rio1,

Please refer to this post – http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Best regards,
Yigit

May 10, 2017 at 2:54 pm in reply to: WPML menu – Custom CSS #791119
Yigit
Keymaster
Hi,

I added following code to Style.css file of your child theme in Appearance > Editor
```
.av_seperator_big_border .av-main-nav > li.wpml-ls-item > a {
    min-width: 20px;
    padding: 0 1px!important;
}
```
Best regards,
Yigit
May 10, 2017 at 2:47 pm in reply to: Remove wpml flags from mobile menu #791116
Yigit
Keymaster
Hi,

Please add following code to Functions.php file in Appearance > Editor
```
function avia_remove_main_menu_flags(){
remove_filter( 'wp_nav_menu_items', 'avia_append_lang_flags', 9998, 2 );
remove_filter( 'avf_fallback_menu_items', 'avia_append_lang_flags', 9998, 2 );
remove_action( 'avia_meta_header', 'avia_wpml_language_switch', 10);
}
add_action('after_setup_theme','avia_remove_main_menu_flags');
```
Best regards,
Yigit
May 10, 2017 at 2:46 pm in reply to: Home view on mobile #791115
Yigit
Keymaster
Hi,

Edit: If you received my previous reply, please disregard. Accidentally posted on wrong thread :)
Please refer to this post – http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/ and try switching your slider on mobile with a one that was optimized for mobile

Best regards,
Yigit
- This reply was modified 8 years, 9 months ago by Yigit.
May 10, 2017 at 2:38 pm in reply to: warning illegal string offset on layerslider #791110

Yigit
Keymaster

Hi,

Can you please try re-updating the theme via FTP and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/?

If that too does not help, please create a temporary WP admin login and post it here along with FTP logins privately so we can look further into it.

Also, are you using LayerSlider on your website? As a final solution we may need to deactivate it

Best regards,
Yigit

May 10, 2017 at 2:30 pm in reply to: WPML menu – Custom CSS #791104
Yigit
Keymaster
Hey Ammar,

| is in the title itself – http://i.imgur.com/Ftl0In2.png

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Yigit
May 10, 2017 at 2:26 pm in reply to: Blurry woocommerce single product images #791101
Yigit
Keymaster
Hi,Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
.single-product .woocommerce-product-gallery__image > a + img {
    display: none!important;
}
```
Best regards,
Yigit
May 10, 2017 at 2:21 pm in reply to: issue with WooCommerce PDF Voucher #791097

Yigit
Keymaster

Hi,

Yes and unfortunately it makes it more difficult to figure out the issues :)

Best regards,
Yigit

May 10, 2017 at 11:06 am in reply to: Change URL descriptions #790981

Yigit
Keymaster

Hey Neil,

Please go to Settings > Permalinks and change Portfolio Entry Settings as needed :)

Best regards,
Yigit

May 10, 2017 at 11:04 am in reply to: issue with WooCommerce PDF Voucher #790979

Yigit
Keymaster

Hi Annelies,

I am not 100% sure but I think it is related to plugin version or incompatibility between other plugins. To test it whether it is theme related or not, you can simply update the plugin and switch theme to one of the default ones in Appearance > Themes and check if the fields show up correctly :)

Best regards,
Yigit

May 10, 2017 at 10:59 am in reply to: Enfold is a beautiful theme and I want to be able to use it #790977

Yigit
Keymaster

Hey Aman,

Thanks for contacting us!

Due to our agreement with Envato/ThemeForest, we are not allowed to directly sell/distribute themes. Therefore, i am afraid we are not able to provide you a copy.

I forwarded your message to Kriesi just in case there is a way that i am not aware of. But please note that Kriesi is very busy and cannot reply to each query.

Let us know if you have any other questions!

Best regards,
Yigit

May 10, 2017 at 10:47 am in reply to: PHP 7.0.1 #790974

Yigit
Keymaster

Hey,

Thanks for contacting us!

Yes, Enfold is compatible with PHP7.0.x.

I am not sure if i understood the issue clearly however if you decide to purchase Enfold and happen to have any issues or questions with it, you can always register to our forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum and we will gladly try to help :)

Let us know if you have any other questions!

Best regards,
Yigit

May 10, 2017 at 1:48 am in reply to: Changing Sidebar Font #790745
Yigit
Keymaster
Hey!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
.recentcomments a, .widget_recent_entries li a {
    font-style: normal;
    font-family: inherit;
    font-size: 12px;
}
```
Best regards,
Yigit
May 10, 2017 at 1:40 am in reply to: Update header social icons #790743

Yigit
Keymaster

Hi,

Can you please right click on the new icon and click inspect elements and post a screenshot? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

Best regards,
Yigit

May 10, 2017 at 1:35 am in reply to: Update header social icons #790740

Yigit
Keymaster

Hi,

Can you please post a link to your website? :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 21,331 through 21,360 (of 82,620 total)

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