Forum Replies Created

Viewing 30 posts - 19,711 through 19,740 (of 82,620 total)
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  • in reply to: Add javascript to a page / site #825175

    Hey Rob,

    Please try using Code Block eleemnt. If you would like to add it on all pages, try adding following code to Functions.php file in Appearance > Editor

    function av_custom_js_code(){
    ?>
    // Your code goes here 
    <?php
    }
    add_action('wp_footer', 'av_custom_js_code');

    Best regards,
    Yigit

    in reply to: Nach Update 4.1.2 keine korrekte Darstellung mehr #825164

    Hi!

    It still did not work for me, unfortunately.

    However i can see header.php and includes/helper-main-menu.php files in your child theme. Please copy these two files once again from Enfold 4.1.2 parent theme and apply your changes once again on your child theme. That would fix the issues you are having :)

    Regards,
    Yigit

    in reply to: Nach Update 4.1.2 keine korrekte Darstellung mehr #825154

    Hallo,

    Danke! FTP logins are not working for me. Can you please check them once again? :)

    Best regards,
    Yigit

    in reply to: How to change color of divider #825140

    Hey Mark!

    Glad Rikard could help! :)

    That is great to hear! In case you have not seen it yet, you can check out this blog post to read more about Enfold 4.1 version – http://kriesi.at/archives/enfold-4-1-mobile-improvements-photography-demos-new-gallery-and-more

    Please request such demos here – https://kriesi.at/support/enfold-feature-requests/ :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Issue with Burger Menu not appearing on the Mobile #825137

    Hi,

    That would be surprising but might be. I will ask my teammates to check your website on their Android devices. Please kindly wait to hear from them :)

    Best regards,
    Yigit

    in reply to: Google Maps not appears #825135

    Hey!

    Glad you figured it out!

    Please add following code to Functions.php file

    add_filter("kriesi_backlink","new_nolink");
    function new_nolink(){
    $kriesi_at_backlink = "";
    return $kriesi_at_backlink;
    }

    Best regards,
    Yigit

    in reply to: Nach Update 4.1.2 keine korrekte Darstellung mehr #825134

    Hallo,

    Our German speaking moderators are currently working on different tasks for a short while.

    I Google translated your query and i am pretty sure i understood it correctly. I believe issue is related to your customizations.

    Can you please post FTP and WP admin logins here privately so we can look into it? :)

    Cheers!
    Yigit

    in reply to: Google Maps not appears #825132

    Hey studioalice,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    in reply to: Menu #825131

    Hi,

    Please change the code to following one

    #top #menu-item-search {
        top: 15px;
        position: relative;
        float: right;
    }

    Can you please post a screenshot and show the changes you would like to make on your menu? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here

    Best regards,
    Yigit

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    in reply to: Unieque sidebars – a limit? #825126

    Hey Graeme,

    Thanks for contacting us!

    Yes, that would be possible with Enfold. You can simply go to Appearance > Widgets and create new widget areas and then choose to display those certain widget areas on your page under Layout section.
    Alternatively, you can use a plugin to display certain widgets on certain pages, which -in my opinion- is a simpler way :)

    Let us know if you have any other questions! :)

    Best regards,
    Yigit

    in reply to: All in ONe SEO #825125

    Hey Dennis,

    Thanks for contacting us!

    We would like to inform you that we only provide support to our registered users.

    You can register to our support forum here – https://kriesi.at/support/register/ and then start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post.

    Please make sure to elaborate on the issue you are having/changes you would like to make on your thread. If you would like to include screenshots, you can upload them on http://imgur.com or Dropbox public folder and attach the links in your posts :)

    Best regards,
    Yigit

    in reply to: Menu #824912

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    #top #menu-item-search {
        top: -30px;
        position: relative;
    }
    

    Best regards,
    Yigit

    in reply to: problems with social icon #824908

    Hi,

    I adjusted custom CSS code in Quick CSS field a little. Please flush cache and review your website.

    Best regards,
    Yigit

    in reply to: Issue with Burger Menu not appearing on the Mobile #824901

    Hi,

    I checked once again and it does work fine on my iphone. I attached a screenshot in private content field. Which OS and browser are you using?

    Best regards,
    Yigit

    in reply to: Issue with Burger Menu not appearing on the Mobile #824883

    Hi,

    I deleted cache in Autoptimize plugin. Mobile menu works fine on my end currently. Please review your website :)

    Best regards,
    Yigit

    in reply to: Help after an update! #824862

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    nav.sub_menu {
        right: 13%;
    }
    

    Best regards,
    Yigit

    in reply to: Please EMAIL me my support login credentials! #824710

    Hey Angela,

    Here is your new password: 2%A6Gsf@GBOF6ZVsGAqVdmFP
    Private content fields are only visible to creator of threads and moderators however to be on the safe side, please change your password right after logging in.
    Your registered email is the one that starts with “ac…”

    Best regards,
    Yigit

    in reply to: Can't access support after registering! #824668

    Hey Angela!

    Thanks for contacting us!

    Please see private content field below for your credentials

    Cheers!
    Yigit

    in reply to: Enfold unlimited site license #824662

    Hey Cem!

    Thanks for contacting us!

    Due to our agreement with Envato/ThemeForest, we are not allowed to sell/distribute themes directly and since Envato does not provide such license, in my opinion the best solution would be purchasing a new license for each of your clients (each domain requires a new license). That is what most agencies working with our themes are doing :)

    I hope that was helpful! Let us know if you have any other questions!

    Best regards,
    Yigit

    in reply to: Enfold theme – help with AJAX #824660

    Hey Rémi!

    Thanks for contacting us!

    Please refer to this post – http://kriesi.at/documentation/enfold/create-new-portfolio-item/. You would need to register to our forum – https://kriesi.at/support/register/ and log in to see the links.

    If you have any other questions or issues, please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post :)

    Regards,
    Yigit

    in reply to: Enfold theme #824656

    Hi Jayaum,

    Thanks for contacting us.

    I searched your email on our database however there is no user registered with your email. Can you please post a link to your thread where you have not received an answer? Every thread on our forum receives a reply, if yours did not, that is definitely unusual and we would like to inspect it.

    If you have not registered to our forums yet, please do so here – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum and we will gladly look into it. However please note that even if we do not mind taking a quick look, we do not provide full support for 3rd party plugins.

    Last but not least, if you really think theme’s quality is bad for you, you can always contact and request refund from Envato team. We are very proud of our themes and with their quality.

    Regards,
    Yigit

    in reply to: Tablet menu not rendering to the mobile menu. #824234

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Locked out of site following 4.1 update #824218

    Hey!

    Sorry i meant Enfold version. If you have purchased the theme last month, your previous version should be 4.0.7. I attached it in private content field.

    Cheers!
    Yigit

    in reply to: upgrade from 3.8.4 to 4.1 #824217

    Hey Kenneth,

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

    Best regards,
    Yigit

    in reply to: Polylang support #824211

    Hi,


    @crtdude
    Have you tried setting frontpage in Settings instead of Enfold theme options as i suggested above? If that does not help, please start a new thread under Enfold sub forum and attach temporary admin logins in private content field. Also, it might be a good idea to contact Polylang team as well, in case they already have a solution for it :)

    Best regards,
    Yigit

    in reply to: Locked out of site following 4.1 update #824210

    Hey!

    Yes, that would be possible as well however upgrading PHP version would be the best solution. Which version were you using?

    Best regards,
    Yigit

    in reply to: Tablet menu not rendering to the mobile menu. #824209

    Hi,

    I simply clicked WPFC on admin bar and “deleted cache and minified CSS/JS”. Please review your website :)

    Best regards,
    Yigit

    in reply to: Locked out of site following 4.1 update #824206

    Hey Jonathan!

    Please contact your hosting provider and ask them to upgrade PHP version, preferably to PHP 7

    Cheers!
    Yigit

    in reply to: logo to the new hamburger menu #824204

    Hey!

    I adjusted the code you added to set custom background image to logo link in Quick CSS field. Please review your website :)

    Best regards,
    Yigit

Viewing 30 posts - 19,711 through 19,740 (of 82,620 total)