Forum Replies Created

Viewing 30 posts - 18,781 through 18,810 (of 82,625 total)
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  • in reply to: Masonry gallery does not occupy full column #846279

    Hi,

    I edited your page and moved Masonry element out of 1/1 column element. Please review your website :)

    Best regards,
    Yigit

    in reply to: Change Transparent Logo on specific page #846277

    Hey!

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Issue with FOOTER in Enfold when Contact Form 7 is used #846276

    Hey Hedley,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Yigit

    in reply to: How To Call "Fullwidth Sub Menu" from php #846241

    Hey Nancy,

    You can enable debugging mode to see shortcodes you have created in pages using Advanced Layout Builder – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Or, You can switch to Default Editor and click on Magic Wand to see full list of shortcodes http://i.imgur.com/n4KXkdm.jpg
    then you can create any of them and copy/paste shortcode into any other content element or into text widget.

    Best regards,
    Yigit

    in reply to: Hoiw can I find the absolute URL for fonts? #846239

    Hey Piero,

    Please go to wp-content/themes/enfold/fonts folder to find your custom fonts. If that does not help, please post a link to your website

    Best regards,
    Yigit

    Hey Simon,
    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    .single-product div.product .woocommerce-product-gallery.woocommerce-product-gallery--columns-4 .flex-control-thumbs li {
        width: 50%;
    }
    

    Best regards,
    Yigit

    in reply to: Default language don't load mo & po files #846232

    Hey rudelabs,

    I added Catalan to your installation. You can now go to WPML > String Translation and translate untranslated strings. Please make sure to flush cache afterwards.

    Best regards,
    Yigit

    in reply to: Tab section content issues with iOS on Safari #846214

    Hi,

    As soon as possible. Our devs will include few other bug fixes however when there is a temporary fix for the issue you are having, we will share it here with you :)

    Best regards,
    Yigit

    in reply to: Mobile menu icon in menu bar #846212

    Hi,

    Glad it is working fine now! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Link Color Different from Bold Color #846193

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    .main_color strong {
        color: #030303;
    }
    .main_color a {
        color: #679782;
    }
    

    Best regards,
    Yigit

    in reply to: Spurious menu #846191

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Using Enfold One-Page Restaurant Demo #846190

    Hey Erin,

    Thanks for contacting us!

    After installing the theme, you can simply go to Enfold theme options > Demo Import and import one page restaurant demo with a single click and start working on your site right away :)

    I hope that was helpful! Let us know if you have any other questions!

    Regards,
    Yigit

    in reply to: blogpost excerpts using advanced layout editor #846189

    Hi Kirsten,

    Please edit your post and click “Screen options” on the top right corner and check “excerpt” and then scroll below your post on edit page and add your excerpt in “excerpt” field below Advanced Layout Builder.

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

    Best regards,
    Yigit

    in reply to: Lizenzen #846188

    Hi Lars,

    I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

    The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

    If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
    However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

    Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

    I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

    Sorry for that!

    Best regards,
    Yigit

    P.S.: If you would like to receive replies in German, please let us know so our German speaking moderators can reply :)

    Hi Jane,

    Thanks for contacting us!

    We have forwarded your message to Kriesi. If interested, he will contact you :)

    Cheers!
    Yigit

    in reply to: looking for a school in Canada #846185

    Hey Lawson,

    Thanks for contacting us!

    We sell premium WordPress themes and provide support for them and unfortunately have no position for interns.

    If you are interested in any of our themes however, please feel free to contact us again and we will gladly provide you more information :)

    Cheers!
    Yigit

    in reply to: Tab Section Element Not Available #846040

    Hey!

    Thanks! You can find Tab Section element under Layout Elements tab of Advanced Layout Builder :)

    Regards,
    Yigit

    in reply to: Header in stretched layout max-width problem #846016

    Hi,

    Sorry about that! Can you please post a link to login page? /wp-admin and /wp-login.php did not work for me.

    Best regards,
    Yigit

    in reply to: Space above Main Menu #846014

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Tab Section Element Not Available #846012

    Hi,

    Can you please switch user role to administrator? :)

    Best regards,
    Yigit

    in reply to: How to add phone number in top nav instead of top bar? #846010

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: Avia Layout Builder Not Functioning #846009

    Hi,


    @Micheal0424
    Thanks for sharing! :)

    Best regards,
    Yigit

    in reply to: Avia Layout Builder not working #846008

    Hi,


    @Micheal0424
    Thanks for sharing! :)

    Best regards,
    Yigit

    in reply to: HEEEELP!!!! #846004

    Hi,

    You are welcome! You too have a good day and let us know if you have any other questions or issues :)

    Best regards,
    Yigit

    in reply to: Mobile menu icon in menu bar #845959

    Hey PM-Tina,

    It shows up fine on my end, attached a screenshot in private content field.

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Best regards,
    Yigit

    in reply to: Spurious menu #845958

    Hi,

    Editor is missing under Appearance tab. We will need FTP logins to look further into the issue.

    It seems like you have edited header.php file and/or includes/helper-main-menu.php file on your child theme. Those files were updated. Please copy new ones from parent theme and re-apply the changes on those files on your child theme.

    You can hide it by adding following code to Quick CSS in Enfold theme options under General Styling tab

    #mobile-advanced {
        display: none !important;
    }

    Best regards,
    Yigit

    in reply to: Pinterest code #845957

    Hey Nicole,

    Please add following code to Functions.php file in Appearance > Editor or via FTP in wp-content/themes/enfold/functions.php

    function av_custom_pin(){
    ?> 
    <meta name="p:domain_verify" content="ab6c0e1f547c40bea00cad74347948c0"/>
    <?php
    }
    add_action('wp_head', 'av_custom_pin');

    Best regards,
    Yigit

    in reply to: Enfold compatible with multistore? #845956

    Hey Oliver,

    We have not tested Enfold with WooCommerce Multistore plugin therefore we cannot guarantee that it would work. Please contact plugin authors and ask if they had any experience with Enfold :)

    Best regards,
    Yigit

    in reply to: How to add phone number in top nav instead of top bar? #845954

    Hey!

    Please add following code to Quick CSS as well

    .av-active-burger-items .av-icon-char:before {
    -webkit-transform: rotate(90deg);
        -moz-transform: rotate(90deg);
        -ms-transform: rotate(90deg);
        -o-transform: rotate(90deg);
        transform: rotate(90deg);
        display: inline-block;
    }

    Regards,
    Yigit

    in reply to: Change Transparent Logo on specific page #845950

    Hey jillsross,

    I added following code to Functions.php file in Appearance > Editor

    add_filter('avf_logo_subtext', 'kriesi_logo_addition');
    function kriesi_logo_addition($sub) {
    if(is_page(1114)) {
        $sub .= '<img class="alternate" src="https://kriesi.at/wp-content/themes/kriesi/images/logo.png"/>';
        }
        return $sub;
    }

    Please review your website

    Best regards,
    Yigit

Viewing 30 posts - 18,781 through 18,810 (of 82,625 total)