Page 626 – Support | Kriesi.at – Premium WordPress Themes

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August 31, 2017 at 7:06 pm in reply to: I've purchased the theme but can't add a topic to forum #846466

Yigit
Keymaster

Hi Sarit,

Thanks for contacting us!

It seems like you have registered to our forum already. Please login and start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post. Please find your credentials below

Cheers!
Yigit

August 31, 2017 at 7:04 pm in reply to: Promo Box #846464
Yigit
Keymaster
Hey Gail,

Please go to Enfold theme options > Layout Builder and check “Show element options for developers” then edit your Promobox elements and give them a custom CSS class “my-custom-promo” and then try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
.my-custom-promo .avia-promocontent {
    margin-right: 0;
}
.my-custom-promo .avia-button {
    position: initial;
    float: none;
}
```
Also, please feel free to request – or vote if already requested – such feature on Enfold feature request form.
Best regards,
Yigit
August 31, 2017 at 6:59 pm in reply to: Track conversion clicks – Submit button on Contact Us form #846459

Yigit
Keymaster

Hey nirvlior,

Yes, that solution answers your need. You should add your tracking code on click. Please insert the code to bottom of Functions.php file :)

Best regards,
Yigit

August 31, 2017 at 6:54 pm in reply to: Toggle Issues #846458

Yigit
Keymaster

Hey,

Page is password protected. Could you please post the password as well? :)

Best regards,
Yigit

August 31, 2017 at 6:54 pm in reply to: Increase Size and Move Check Box on Contact Form #846457

Yigit
Keymaster

Hi,

Please edit your element, edit your checkbox and insert your text in label field – http://i.imgur.com/TkBE4w4.png

Best regards,
Yigit

August 31, 2017 at 6:50 pm in reply to: HEADER ON MOBILE #846456
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
@media only screen and (max-width: 768px) {
.responsive #top #wrap_all #header {
    position: fixed;
    top: 0;
    width: 100%;
}
.html_header_top.html_header_topbar_active.html_header_sticky #top #main {
    padding-top: 154px!important;
}}
```
Best regards,
Yigit
August 31, 2017 at 4:40 pm in reply to: Additional Burger Menu on Desktop in different Browsers #846369

Yigit
Keymaster

Hi,

It shows up fine on my end, attached a screenshot in private content field.

Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

Best regards,
Yigit

August 31, 2017 at 4:39 pm in reply to: "sticky header" on mobile #846368
Yigit
Keymaster
Hey Chris,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
@media only screen and (max-width: 767px) {
#top #wrap_all #header.av_header_transparency {
    position: absolute!important;
    background: transparent;
}}
```
Best regards,
Yigit
August 31, 2017 at 4:36 pm in reply to: Disabling Popup on Media Gallery #846365

Yigit
Keymaster

Hey,

Can you please post a screenshot and show the popup you would like to remove? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here. The popup i thought of should have been removed when you unchecked lightbox. We might not be on the same page but screenshot should help :)

Best regards,
Yigit

August 31, 2017 at 4:34 pm in reply to: Layerslider Error – #846361

Yigit
Keymaster

Hi,

Can you please try re-updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/?

Best regards,
Yigit

August 31, 2017 at 4:32 pm in reply to: import minimal portfolio layout #846359

Yigit
Keymaster

Hey Hanneke,

Sorry for the late reply!

It is a demo that you can change and use for your own site. You can use included images too :)

Best regards,
Yigit

August 31, 2017 at 4:29 pm in reply to: Edit column width to lign up with image (table) #846352

Yigit
Keymaster

Hey,

You can try adding your buttons to the bottom row of your table using shortcodes.

You can enable debugging mode to see shortcodes you have created in pages using Advanced Layout Builder – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Or, You can switch to Default Editor and click on Magic Wand to see full list of shortcodes http://i.imgur.com/n4KXkdm.jpg
then you can create any of them and copy/paste shortcode into any other content element or into text widget.

Best regards,
Yigit

August 31, 2017 at 4:25 pm in reply to: Warning: session_start(): Cannot send session cookie – headers already sent by #846348
Yigit
Keymaster
Hi Anna!

Please try adding following code to Functions.php file in Appearance > Editor
```
add_theme_support('avia_no_session_support');
```
Best regards,
Yigit
August 31, 2017 at 4:23 pm in reply to: Enfold adaptive? #846343
Yigit
Keymaster
Hey!

Please add following code to Quick CSS
```
.header_color .header_bg {
    background-size: contain !important;
}
```
Best regards,
Yigit
August 31, 2017 at 4:20 pm in reply to: Footer widget same height #846341
Yigit
Keymaster
Hey Charlotte :)

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
@media only screen and (min-width: 990px) {
#footer #avia-instagram-feed-2 {
    margin-top: -10px;
}}
.av-instagram-item img {
    max-width: 135px;
}
```
Best regards,
Yigit
August 31, 2017 at 4:16 pm in reply to: Issue with FOOTER in Enfold when Contact Form 7 is used #846337

Yigit
Keymaster

Hey!

No worries at all, happens to the best of us :)

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

August 31, 2017 at 4:15 pm in reply to: Header background image not displaying with full-width slider #846336

Yigit
Keymaster

Hey,

I edited your page, removed empty 1/1 column element from the top of the page and chose not to display transparent header. Custom header background images do not show up when transparent header is chosen. Please review your website :)

Best regards,
Yigit

August 31, 2017 at 4:10 pm in reply to: My website is suddenly not loading #846329

Yigit
Keymaster

Hey!

You can try enabling and flushing cache once again to see it will help :)

Cheers!
Yigit

August 31, 2017 at 4:09 pm in reply to: Mobile View – Button text centered instead of left align #846326
Yigit
Keymaster
Hi R,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
@media only screen and (max-width: 480px) {
.avia-button.avia-position-left { 
text-align: left; }}
```
Best regards,
Yigit
August 31, 2017 at 4:04 pm in reply to: Issue with FOOTER in Enfold when Contact Form 7 is used #846320

Yigit
Keymaster

Hi!

table HTML tag was incorrectly closed in your form. I corrected it. Please review your website

Cheers!
Yigit

August 31, 2017 at 3:54 pm in reply to: default styling neuen Schriftart mit USE-Any Fonts #846313

Yigit
Keymaster

Hey Anette,

Please refer to this post – http://kriesi.at/documentation/enfold/register-additional-google-fonts-for-theme-options/ to register additional Google fonts. If that is not what you meant, please elaborate :)

Best regards,
Yigit

August 31, 2017 at 3:36 pm in reply to: My website is suddenly not loading #846301

Yigit
Keymaster

Hey!

I disabled CSS and JS minification in BWP Minify plugin and your page loads on my end at the moment. Please review your website

Cheers!
Yigit

August 31, 2017 at 3:31 pm in reply to: Styling ignored. #846294

Yigit
Keymaster

Hi,

Can you please post a screenshot and show the changes you would like to make? I think we could provide you a custom CSS and it should not break anything in theme options. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here

Best regards,
Yigit

August 31, 2017 at 3:23 pm in reply to: burger menu icon showing on desktop but not on mobile? #846290

Yigit
Keymaster

Hi,

Glad you figured it out! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

August 31, 2017 at 3:22 pm in reply to: Tab Section – Use FADE transition? #846289

Yigit
Keymaster

Hi,

We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

Best regards,
Yigit

August 31, 2017 at 3:19 pm in reply to: CSS / JS minification #846288

Yigit
Keymaster

Hey Justin,

Disabling minification, flushing cache, enabling minification and flushing cache once again should work without needing to exclude certain files :)

Best regards,
Yigit

August 31, 2017 at 3:17 pm in reply to: translator plugin #846286

Yigit
Keymaster

Hi,

Glad Nikko could help! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit

August 31, 2017 at 3:14 pm in reply to: Code Block Carriage Return Issue #846283

Yigit
Keymaster

Hi,

Please try using text tab of Text Block element and see if it works correctly. If it does not either, please make sure that custom code you are inserting is correct.

Best regards,
Yigit

August 31, 2017 at 3:12 pm in reply to: Inconsistency between blog masnory and post slider … different title size. #846282
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
.avia-content-slider .slide-entry-title {
    line-height: 1.3em;
    margin: 0;
    font-size: 15px;
}
```
Best regards,
Yigit
August 31, 2017 at 3:09 pm in reply to: How to centre text in Socket #846280

Yigit
Keymaster

Hi!

Thanks for your help as always @guenni007 :)

Best regards,
Yigit
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Viewing 30 posts - 18,751 through 18,780 (of 82,625 total)

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