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Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHey Bart,
Thanks for reaching out to us!
Is your plugin compatible with our theme? We can send you a copy if you would like to test it. And if it is compatible, we can gladly add Bradmax Player to the list of recommended plugins to recommend to our users :)
Regards,
YigitHi,
Thanks for the info!
I went to Enfold theme options > Performance, disabled JS file merging and compression, saved theme options, enabled the option and saved again and that helped.
Please review your website :)
Best regards,
YigitOctober 20, 2022 at 3:28 pm in reply to: Issue with Booking Calendar after Enfold 5.2 update #1369606Hi Rob,
Author of Booking Calendar should be involved because I could reproduce the issue on default theme as well. You can simply switch to one of the default themes to test it. This is not a theme related issue :) Might be a conflict between your booking calendar and multilingual plugins but that is just a guess.
Regards,
YigitHey,
Thanks for contacting us!
Could you please create temporary admin logins and post them here privately so we can look into it? :)
Best regards,
YigitOctober 20, 2022 at 2:51 pm in reply to: Issue with Booking Calendar after Enfold 5.2 update #1369593Hey Rob,
Thanks for contacting us!
I tried de-activating all active plugins except for Booking Calendar, WordFence and multilingual plugin however that did not help. I tried installing 5.1.2 and switching to one of the default themes but the issue is still there.
Could you please contact plugin authors regarding the issue?
Best regards,
YigitOctober 20, 2022 at 2:07 pm in reply to: Update from Version 3.1 (with Child T.) to 5.1.2 – how to? #1369589Hey krenni,
Thanks for contacting us!
Could you please post temporary WP admin and FTP logins here privately so we can look into it? :)
Best regards,
YigitOctober 20, 2022 at 2:03 pm in reply to: Critical error after all Theme Updates and PHP 8.0 #1369587Hi uniquefu,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 5.2.
If you are already using the latest version, please post temporary WP admin and FTP logins here privately so we can look into it :)
Cheers!
YigitHi nine2ten,
I enabled the debugging mode to see if it was theme related but it seems like there are other users who are having the same issue. I have disabled debugging mode.
I believe it will be the best to wait for the new version :)
Best regards,
YigitHi,
Thanks, I could reproduce the issue. Could you please post FTP logins here privately as well? :)
Best regards,
YigitHey,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
.av-masonry-date { display: none; }If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Regards,
YigitOctober 17, 2022 at 3:27 pm in reply to: WordPress Backend – poor performance due to LayerSlider #1369112Hi,
I attached the latest Enfold beta in private content field. New version includes LayerSlider 7.5.2. Could you please update the theme and check if that helps?
LayerSlider team informed us that the issue you reported was fixed in 7.5.1 :)
Best regards,
YigitOctober 17, 2022 at 3:16 pm in reply to: ajax portfolio preview: decrease the distance between entry titles #1369110Hey,
You have following custom CSS code which is causing the extra white space
.portfolio_preview_container.open_container { top: -66px !important; }Could you please change it to following
.portfolio_preview_container.open_container { margin-top: -66px !important; }Cheers!
YigitOctober 17, 2022 at 2:39 pm in reply to: ajax portfolio preview: bold title when the associated preview is active/opened #1369101Hi,
You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)
Best regards,
YigitOctober 17, 2022 at 2:37 pm in reply to: Kein Wechsel zum Hamburger mehr auf kleiner Webseitendarstellung #1369099Hi Fred,
Sorry for the late reply!
Responsive Site option was disabled in Enfold theme options > General Layout > Dimensions tab. I enabled it and that helped.
Please review your website :)
Best regards,
YigitHi,
I checked your website however I cannot see any errors on single event page even when I am logged in. I attached screenshots in private content field below.
Could you please update the plugin when TEC team releases the new version today and let us know if you still have the issue after that? :)
Best regards,
YigitHi Lene,
Let us know if you have any other questions and enjoy the rest of your day :)
Best regards,
YigitOctober 17, 2022 at 1:23 pm in reply to: fonts.gstatic DSGVO Google reCaptcha Google Maps etc. #1369086Hi Dieter,
Could you please disable it in Enfold theme options > Google Services as well?
Best regards,
YigitHi,
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
.html_av-overlay-side .av-burger-overlay-scroll { overflow: hidden; }Best regards,
YigitOctober 17, 2022 at 1:18 pm in reply to: ajax portfolio preview: bold title when the associated preview is active/opened #1369084Hey fkm,
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
#top .active_portfolio_item .grid-entry-title { font-weight: bold; }Best regards,
YigitOctober 17, 2022 at 12:17 pm in reply to: ajax portfolio preview: decrease the distance between entry titles #1369081Hey fkm,
Thanks for contacting us!
Please add following code to Quick CSS field in Enfold theme options > General Styling tab
@media only screen and (max-width: 480px) { #av-sc-portfolio-1 .grid-content { padding: 0 20px 0 20px; } }Best regards,
YigitHey Nehal,
Thanks for contacting us!
We do not accept guest posting at the moment.
Best regards,
YigitHi Natascha,
Please de-activate all active plugins and check if you can reproduce the issue. If you still can, please ask your hosting provider for a security check.
Best regards,
YigitHi,
Login token is no longer working for me. I cannot see any errors when logged out. If issue has not gone away, could you please create temporary admin logins and post them here privately once again? :)
Best regards,
YigitHi Constanze,
Glad Ismael could help! Let us know if you have any other questions and enjoy your weekend :)
Best regards,
YigitHi,
I have installed beta version of Enfold 5.2 on your site, updated breadcrumbs shortcode function in functions.php and activated Events Calendar Pro plugin and it did not throw fatal error.
Could you please review your website? :)
Best regards,
YigitHi,
Website 1
I checked your website on my iphone in landscape mode but it looks fine to me. Title font size is big however if you decrease it by referring to our previous replies, it should look great.If I did not understand the issue, could you please post a screenshot and show the changes you would like to make? You can upload your screenshots on imgur.com and post the links here.
Website 2
5) Sidebar
It seems like “Do not show sidebar on smartphones” option not enabled in theme options. Could you please confirm that? If it is not enabled, then please check your custom CSS for following code@media only screen and (max-width: 767px) .responsive #top #main .sidebar { display: none; }You can add following code to Quick CSS and change page ID (“page-id-6968” in example below) to display sidebar on mobile on specific pages
@media only screen and (max-width: 767px) { .responsive #top.page-id-6968 #main .sidebar { display: block; }}6) Header
Please add following code to Quick CSS field in Enfold theme options > General Styling tab@media only screen and (max-width: 990px) { #header_meta { display: none; }}Best regards,
YigitOctober 14, 2022 at 12:42 pm in reply to: Problem with breadcrumbs (when activating "polylang for woocommerce") #1368857Hey,
Thanks for contacting us!
Could you please create a testing environment where we can see the issue and post temporary WP admin and FTP logins here privately so we can look into it? :)
Best regards,
YigitHi,
Thanks for contacting us!
Does the issue only happen on Enfold? If so, please create a testing environment and post temporary WP admin and FTP logins here privately so we can look into it.
If the issue happens on default theme as well, please ask TEC team to provide you a temporary solution :)
Regards,
Yigit -
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