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Viewing 30 posts - 1,771 through 1,800 (of 82,614 total)
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  • in reply to: After update to 5.2 slideshow is not working ok #1369613

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

    in reply to: Cooperation #1369611

    Hey Bart,

    Thanks for reaching out to us!

    Is your plugin compatible with our theme? We can send you a copy if you would like to test it. And if it is compatible, we can gladly add Bradmax Player to the list of recommended plugins to recommend to our users :)

    Regards,
    Yigit

    in reply to: After update to 5.2 slideshow is not working ok #1369608

    Hi,

    Thanks for the info!

    I went to Enfold theme options > Performance, disabled JS file merging and compression, saved theme options, enabled the option and saved again and that helped.

    Please review your website :)

    Best regards,
    Yigit

    in reply to: Issue with Booking Calendar after Enfold 5.2 update #1369606

    Hi Rob,

    Author of Booking Calendar should be involved because I could reproduce the issue on default theme as well. You can simply switch to one of the default themes to test it. This is not a theme related issue :) Might be a conflict between your booking calendar and multilingual plugins but that is just a guess.

    Regards,
    Yigit

    in reply to: After update to 5.2 slideshow is not working ok #1369595

    Hey,

    Thanks for contacting us!

    Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

    in reply to: Issue with Booking Calendar after Enfold 5.2 update #1369593

    Hey Rob,

    Thanks for contacting us!

    I tried de-activating all active plugins except for Booking Calendar, WordFence and multilingual plugin however that did not help. I tried installing 5.1.2 and switching to one of the default themes but the issue is still there.

    Could you please contact plugin authors regarding the issue?

    Best regards,
    Yigit

    Hey krenni,

    Thanks for contacting us!

    Could you please post temporary WP admin and FTP logins here privately so we can look into it? :)

    Best regards,
    Yigit

    in reply to: Critical error after all Theme Updates and PHP 8.0 #1369587

    Hi uniquefu,

    Thanks for contacting us!

    Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 5.2.

    If you are already using the latest version, please post temporary WP admin and FTP logins here privately so we can look into it :)

    Cheers!
    Yigit

    in reply to: The Events Calendar Pro #1369584

    Hi nine2ten,

    I enabled the debugging mode to see if it was theme related but it seems like there are other users who are having the same issue. I have disabled debugging mode.

    I believe it will be the best to wait for the new version :)

    Best regards,
    Yigit

    in reply to: The Events Calendar Pro #1369161

    Hi,

    Thanks, I could reproduce the issue. Could you please post FTP logins here privately as well? :)

    Best regards,
    Yigit

    in reply to: question #1369114

    Hey,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    .av-masonry-date {
      display: none;
    }
    

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

    Regards,
    Yigit

    in reply to: WordPress Backend – poor performance due to LayerSlider #1369112

    Hi,

    I attached the latest Enfold beta in private content field. New version includes LayerSlider 7.5.2. Could you please update the theme and check if that helps?

    LayerSlider team informed us that the issue you reported was fixed in 7.5.1 :)

    Best regards,
    Yigit

    Hey,

    You have following custom CSS code which is causing the extra white space

    
    .portfolio_preview_container.open_container {
      top: -66px !important;
    }
    

    Could you please change it to following

    
    .portfolio_preview_container.open_container {
      margin-top: -66px !important;
    }
    

    Cheers!
    Yigit

    Hi,

    You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    Hi Fred,

    Sorry for the late reply!

    Responsive Site option was disabled in Enfold theme options > General Layout > Dimensions tab. I enabled it and that helped.

    Please review your website :)

    Best regards,
    Yigit

    in reply to: The Events Calendar Pro #1369094

    Hi,

    I checked your website however I cannot see any errors on single event page even when I am logged in. I attached screenshots in private content field below.

    Could you please update the plugin when TEC team releases the new version today and let us know if you still have the issue after that? :)

    Best regards,
    Yigit

    in reply to: LayerSlider needs update #1369091

    Hi Lene,

    Let us know if you have any other questions and enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: fonts.gstatic DSGVO Google reCaptcha Google Maps etc. #1369086

    Hi Dieter,

    Could you please disable it in Enfold theme options > Google Services as well?

    Best regards,
    Yigit

    in reply to: fixing menu items position after flyout #1369085

    Hi,

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    .html_av-overlay-side .av-burger-overlay-scroll {
    overflow: hidden;
    }
    

    Best regards,
    Yigit

    Hey fkm,

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    #top .active_portfolio_item .grid-entry-title {
      font-weight: bold;
    }
    

    Best regards,
    Yigit

    Hey fkm,

    Thanks for contacting us!

    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    @media only screen and (max-width: 480px) { 
    #av-sc-portfolio-1 .grid-content {
      padding: 0 20px 0 20px;
    }
    }
    

    Best regards,
    Yigit

    in reply to: Request for guest posting #1369079

    Hey Nehal,

    Thanks for contacting us!

    We do not accept guest posting at the moment.

    Best regards,
    Yigit

    in reply to: external link after click on website #1369078

    Hi Natascha,

    Please de-activate all active plugins and check if you can reproduce the issue. If you still can, please ask your hosting provider for a security check.

    Best regards,
    Yigit

    in reply to: The Events Calendar Pro #1369074

    Hi,

    Login token is no longer working for me. I cannot see any errors when logged out. If issue has not gone away, could you please create temporary admin logins and post them here privately once again? :)

    Best regards,
    Yigit

    in reply to: Booking plugin on Enfold #1368884

    Hi David,

    Yes, Enfold is compatible with WooCommerce Bookings plugin :)

    Best regards,
    Yigit

    in reply to: Google Fonts is not removable #1368882

    Hi Constanze,

    Glad Ismael could help! Let us know if you have any other questions and enjoy your weekend :)

    Best regards,
    Yigit

    in reply to: The Events Calendar Pro #1368881

    Hi,

    I have installed beta version of Enfold 5.2 on your site, updated breadcrumbs shortcode function in functions.php and activated Events Calendar Pro plugin and it did not throw fatal error.

    Could you please review your website? :)

    Best regards,
    Yigit

    in reply to: RESPONSIVE 2022 #1368875

    Hi,

    Website 1
    I checked your website on my iphone in landscape mode but it looks fine to me. Title font size is big however if you decrease it by referring to our previous replies, it should look great.

    If I did not understand the issue, could you please post a screenshot and show the changes you would like to make? You can upload your screenshots on imgur.com and post the links here.

    Website 2
    5) Sidebar
    It seems like “Do not show sidebar on smartphones” option not enabled in theme options. Could you please confirm that? If it is not enabled, then please check your custom CSS for following code

    
      @media only screen and (max-width: 767px)
    .responsive #top #main .sidebar {
      display: none;
    }
    

    You can add following code to Quick CSS and change page ID (“page-id-6968” in example below) to display sidebar on mobile on specific pages

    
     @media only screen and (max-width: 767px) { 
    .responsive #top.page-id-6968 #main .sidebar {
      display: block;
    }}
    

    6) Header
    Please add following code to Quick CSS field in Enfold theme options > General Styling tab

    
    @media only screen and (max-width: 990px) { 
    #header_meta {
      display: none;
    }}
    

    Best regards,
    Yigit

    Hey,

    Thanks for contacting us!

    Could you please create a testing environment where we can see the issue and post temporary WP admin and FTP logins here privately so we can look into it? :)

    Best regards,
    Yigit

    in reply to: The Events Calendar Pro #1368856

    Hi,

    Thanks for contacting us!

    Does the issue only happen on Enfold? If so, please create a testing environment and post temporary WP admin and FTP logins here privately so we can look into it.

    If the issue happens on default theme as well, please ask TEC team to provide you a temporary solution :)

    Regards,
    Yigit

Viewing 30 posts - 1,771 through 1,800 (of 82,614 total)