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Hi!
Please update Enfold to the latest version 4.2 – https://kriesi.at/documentation/enfold/updating-your-theme-files/. We have disabled the notification so extra code will not be necessary any more :)
Best regards,
YigitHey Andrea,
Thanks for contacting us!
Before we give a definite answer, could you please elaborate on the sites you are planning to have? Will they have the same content only diffirent language, on a subdomain or totally different sites?
Normally each domain requires a new license. That is how agencies work currently as ThemeForest/Envato does not offer “developer license” or similar.Best regards,
YigitHi Patrick,
Thanks for contacting us!
I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.
The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.
If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.Last option would be to create a themeforest account of your own and use it to re-purchase the theme.
I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.
Sorry for that!
Best regards,
YigitHi Ruth-Marie,
Thank you for contacting us!
Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one. Choices will receive updates however not as frequently as Enfold does. We are currently focused on improving Enfold.
Enfold is fully compatible with WPML. You can easily turn site into a multilingual one.You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.
Enfold uses Advanced Layout Builder ( please go to – http://kriesi.at/documentation/enfold/videos/ and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements on ALB and we are adding new ones with major updates).
Enfold is $59 on ThemeForest and comes with a 6 month support, you can extend it to a year. After purchasing Enfold, you can register to our support forum – https://kriesi.at/support/register/ and start a new thread whenever you have a question or an issue and we will gladly try to help you.
Let us know if you have any other questions! :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
YigitHey,
Please refer to this post – https://kriesi.at/support/topic/add-full-svg-support-by-theme/#post-842956
Also, i could not find your logo image on your mobile menu. To make sure that we are on the same page, out of the box logo is not displayed in mobile menu. If yours displayed it, then some customizations must have been applied.
Best regards,
YigitOctober 23, 2017 at 5:10 pm in reply to: Portfolio with fullscreen slider – previous and next #867715Hi,
Please add following code to Functions.php file in Appearance > Editor
add_filter('avia_post_nav_settings','avia_remove_fullwidth_slider_check', 10, 1); function avia_remove_fullwidth_slider_check($settings) { $settings['is_fullwidth'] = false; return $settings; }Post nav is disabled on portfolio items that has fullwidth elements by default.
Best regards,
YigitHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
@media only screen and (max-width: 1180px){ .html_header_top.html_bottom_nav_header #header_main_alternate .main_menu { display: none; } .av-burger-menu-main,.av-logo-container .main_menu { display: block!important; } }Best regards,
YigitShalom!
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
li#menu-item-785 a { border-left: none; } #top #header .social_bookmarks li:last-child { border-right-style: solid; border-right-width: 1px; } #top .social_bookmarks li:first-child { border-right: none; }Best regards,
YigitHey!
Please flush browser and plugin cache if you are using any and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Best regards,
YigitMerhabalar,
Bu gonderime goz atarak Fontawesome – https://kriesi.at/support/topic/how-can-i-add-font-awesome-icons-manually/#post-849678 ekleyebilirsiniz.
Ikonlari eklemek icinde oncelikle gecici bir sayfa olusturup, ikonlarinizi o sayfaya ekleyip sonra HTML kodunu kopyalabilirsiniz. Eger yardim lazim olursa, lutfen hangi ikonlari kullanmak istediginizi ve gecici admin loginlerini private content alanindan gonderin :)
Best regards,
YigitHey,
Your email seems correct. We have set the password manually. Please see private content field for details :)
Regards,
YigitHi Georg,
Thanks for contacting us!
Can you please post your purchase code and your email in private content field so we can check if there is a typo? :)
Cheers!
YigitSveikas Justai! :)
Thanks for contacting us!
Please submit your application here – https://jobs.kriesi.at/ and Kriesi will contact you if we have an open position for you.
Cheers!
YigitOctober 20, 2017 at 9:19 pm in reply to: Warning: session_start(): Cannot send session cookie – headers already sent by #866866Hi!
Thanks for the infortmation! I checked all of your pages but i cannot see any error on them. Does it show up on certain pages? Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Cheers!
YigitHi,
Glad you figured it out! Let us know if you have any other questions or issues and enjoy your weekend!
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitHi!
I removed the code from your parent theme and added it to your child theme. Please review your website.
Cheers!
YigitHey Katherine,
Thanks for contacting us!
We do not have such program however ThemeForest has – https://themeforest.net/affiliate_program.
We have forwarded your message to Kriesi. If interested in other opportunities, he will contact you :)Cheers!
Yigit-
This reply was modified 8 years, 6 months ago by
Yigit.
October 20, 2017 at 6:26 pm in reply to: Google chrome: weird 'artifact' in layout element block #866814Hi,
Glad you figured it out! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitOctober 20, 2017 at 4:52 pm in reply to: Google chrome: weird 'artifact' in layout element block #866796Hey!
I cannot see it as well. Please try disabling all browser addons and check if that helps.
Cheers!
YigitOctober 20, 2017 at 4:46 pm in reply to: Warning: session_start(): Cannot send session cookie – headers already sent by #866789Hi!
Please contact your hosting provider and ask for your FTP logins. We are going to need them to overwrite theme files or make changes on them to solve the issue so we are going to need FTP logins to access the files on your server :)
Edit: Found file manager in customer portal. Will work on it and update you on this thread. Please kindly wait to hear from usCheers!
Yigit-
This reply was modified 8 years, 6 months ago by
Yigit.
Hi,
Glad you figured it out! :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)Best regards,
YigitOctober 20, 2017 at 4:31 pm in reply to: Warning: session_start(): Cannot send session cookie – headers already sent by #866779Hi!
Please post FTP and WP admin logins here privately, so we can look into it.
Regards,
YigitHi Hamza, merhabalar! :)
Please go to Enfold theme options > Advanced Styling, edit “Linked Image Overlay” to disable them.
Regards,
YigitHi,
Can you please post a link to your website so we can provide you an accurate code?
Best regards,
YigitHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
Yigit -
This reply was modified 8 years, 6 months ago by
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