Forum Replies Created

Viewing 30 posts - 17,041 through 17,070 (of 82,625 total)
  • Author
    Posts
  • in reply to: Footer – Remove " Enfold WordPress Theme by Kriesi" #883019

    Hi!

    You can use (Email address hidden if logged out) but please post login credentials here privately so any available moderator can look into it.

    Cheers!
    Yigit

    in reply to: widgets #883018

    Hey Jelle,

    You are seeing default widgets. Please insert empty text widget to your widget areas if you would not like to display default widgets.

    Best regards,
    Yigit

    in reply to: Footer – Remove " Enfold WordPress Theme by Kriesi" #883014

    Hi,

    If you are using a cache plugin, please flush cache and refresh your page a few times.
    If that too does not help, please create temporary admin logins and post them here privately.

    Best regards,
    Yigit

    in reply to: child theme and updates #883012

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    in reply to: child theme and updates #883005

    Hi!

    You should use your ThemeForest username that you used to purchase the theme and you can refer to this post – https://kriesi.at/documentation/enfold/updating-your-theme-files/ and generate your API key on ThemeForest :)

    Regards,
    Yigit

    in reply to: Update Enfold #883001

    Hi!

    You can insert your ThemeForest username and API key in Enfold theme options – kriesi.at/documentation/enfold/updating-your-theme-files/ to receive auto updates and you could update the theme with a single click.

    We might need to release an update for upcoming versions of WordPress or plugins and since there are many factors like that, we cannot estimate how many updates we will be releasing :)

    Regards,
    Yigit

    in reply to: child theme and updates #882998

    Hi Hanneke,

    Always child inherits parent and never the other way around :)

    “child theme will inherit updated parent theme”.

    As i mentioned above, you have nothing to worry about since you are using a child theme. You are using a child theme so you will not lose your design nor your content when theme gets an update. You can read more about child themes here

    Only you should insert your username and API key in active theme, which in your case is a child theme, to receive auto updates.

    Cheers!
    Yigit

    in reply to: child theme and updates #882993

    Hey Hanneke,

    Child theme never gets an update :) Always parent theme gets updates and since child theme inherits parent theme, child theme will inherit updated parent theme, so all is well.

    Since you are using a child theme, please copy your username and API key from parent theme to your child theme and enjoy your site :)

    Best regards,
    Yigit

    in reply to: Customize layout sub-sub menu #882990

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

    Hey,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    .av-masonry-date {
        display: none;
    }
    

    Best regards,
    Yigit

    in reply to: Agentur-Lizenz für Enfold #882987

    Hey Jan-M.Weymar,

    Danke, dass Du uns kontaktierst.

    Jede Domain erfordert eine eigene Lizenz, d.h. wenn Du planst das Theme auf mehr als einer Domain zu installieren, erfordert dies den Kauf einer Lizenz für jede Domain.

    Es gibt keine Agenturlizenz. Die meisten Agenturen kaufen eine reguläre Lizenz für Ihren Kunden und geben Ihnen den “Purchase Code”, so dass Sie sich in unserem Support Forum registrieren können – https://kriesi.at/support/register/. Dann können Sie bei Fragen oder Problemen direkt einen Thread eröffnen.

    Du kannst Ihnen dann auch den ThemeForest username and API key geben, um automatische Updates für das Theme über das WordPress Dashboard zu erhalten (http://kriesi.at/documentation/enfold/updating-your-theme-files/).

    Ich hoffe, diese Info hilft Dir weiter. Gerne stehen wir für weitere Fragen zur Verfügung.

    Best regards,
    Yigit

    in reply to: Sub menus #882984

    Hi Prakhar,

    Thanks for contacting us!

    Using custom CSS you can display sub-submenu items below submenu items however to display them on click, you would need to modify the theme.

    I hope that helps! Let us know if you have any other questions :)

    Best regards,
    Yigit

    in reply to: child theme and updates #882980

    Hi!

    That is the correct way. Child theme inherits parent theme so when parent theme updates, your child theme will be inheriting updated version of parent theme.

    You can move files that you have modified to your child theme to avoid having them overwritten during update. For example, you might want to add custom functions to your functions.php file. If you add them on functions.php file of your parent theme, it will be overwritten when you update the theme (because all files in parent theme gets overwritten during update) but if you apply those changes on your child theme’s functions.php file, that file will not be overwritten. Functions.php file in parent theme will be overwritten but child theme’s will not.

    Since you have installed, activated and designed your site using a child theme, there is nothing to worry about :)

    Best regards,
    Yigit

    in reply to: child theme and updates #882909

    Hey!

    1- Yes, since you did your design in the child theme, you do not import parent theme.
    2- Yes, parent theme gets updates and child theme does not.
    3- It is always recommended to keep the theme, WordPress and plugins (if you are using any) updated.
    4- It will work for years and in case you run into any issues, you can always contact us and we will fix it as soon as we can :)

    That is fine :) Let us know if you have any other questions!

    Regards,
    Yigit

    in reply to: child theme and updates #882896

    Hi Hanneke,

    No worries at all! We are here to help :)

    If you have activated child theme and directly started working on it, you would not need to import parent theme options. Most users activate child theme after they adjusted theme options in parent theme but in your case that would not be necessary :)

    Best regards,
    Yigit

    in reply to: Get Sub Menu Text Colour To Change On Hover #882849

    Hi James,

    Please go to Enfold theme options > Advanced Styling and edit “Main Menu sublevel Links” and check “Apply only to mouse hover state”

    Cheers!
    Yigit

    in reply to: Where are all the Enfold demos? #882848

    Hey JP,

    Thanks for contacting us!

    Please make sure that you are using the latest version of the theme which is currently 4.2 – kriesi.at/documentation/enfold/updating-your-theme-files/

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum.

    Regards,
    Yigit

    Hi,

    Please refer to this post – https://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/ and add a widget area to your header and place your text inside it :)

    Cheers!
    Yigit

    in reply to: Avia Layout Builder not loading #882843

    Hi,

    No, they should increase the values in php.ini file. They can refer to this post in case they do not how to locate php.ini file :)

    Best regards,
    Yigit

    in reply to: Horizontal gallery vs mobile (enfold v4.2) #882841

    Hi,

    If you still would like to hide arrows on certain elements, please go to Enfold theme options > Layout Builder and check “Show element options for developers” and then edit your element and give it a custom CSS class (“my-custom-class” in example below) and then add following code to Quick CSS field in Enfold theme options > General Styling tab

    @media only screen and (max-width: 767px) {
    .my-custom-class .avia-slideshow-arrows {
        display: none;
    }}
    

    You can edit your element and change the arrows. If you need further assistance, please feel free to let us know :)

    Best regards,
    Yigit

    Hi,

    It seems like you are using JetPack plugin to display different theme on mobile. Please disable it :)

    Regards,
    Yigit

    in reply to: Proposition to make Theme Compatible with Dokan Multivendor #882830

    Hi Tarun,

    No worries at all :) Nice meeting you too!

    Sure, we have shared this thread with our devs as well.

    Final decision is Kriesi’s. He might not want to add compatibility folder to the theme but i think he could agree sharing child theme your team created on Enfold documentation – kriesi.at/documentation/enfold/. Since he is currently very busy, it may take a while to hear from him but we will update you in this thread.

    Thanks again!

    Best regards,
    Yigit

    in reply to: child theme and updates #882822

    Hey!

    Since “coming soon” mode is active, we cannot check if your current active theme is Enfold child theme.
    If it is not, please activate it. You can go to Enfold child theme options > Import & Export and import parent theme options.
    You can move your Username and API key to your child theme options. You can read more about child theme here – https://kriesi.at/documentation/enfold/using-a-child-theme/

    You would not need to update your child theme. During updates, only parent theme files are updated and since your child theme inherits parent theme, child theme does not require updating :)

    Cheers!
    Yigit

    in reply to: Custom Button URGENT ATTENTION #882821

    Hey!

    Only step necessary was to flush cache in Autoptimize plugin :)
    We were seeing cached version of your site. That is why custom buttons were not working.

    I just took extra step and checked the changes your developer made to make sure if they are update proof and made sure they are. You should not have any issues regarding your custom buttons in future. But in case you notice anything wrong or not working as supposed to, please try flushing cache. That will most likely fix the issue :)

    I am marking this thread as resolved. Glad we could help and sorry it took too long :)

    Let us know if you have any other questions or issues!

    Best regards,
    Yigit

    in reply to: Gallery Thumbnails Too Small #882805

    Hi,

    Could you please try re-updating the theme via FTP and overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Best regards,
    Yigit

    in reply to: Horizontal gallery vs mobile (enfold v4.2) #882800

    Hi!

    Please remove following code from Style.css file of your child theme

    @media only screen and (max-width: 767px) {
    .avia-slideshow-arrows {
        display: none;
    }}

    Cheers!
    Yigit

    Hi!

    Flushing cache should be the first thing to try but personally i tend to look for the solution in deeper levels as well :)

    Glad you figured it out! Let us know if you have any other questions or issues!

    Best regards,
    Yigit

    in reply to: Custom Button URGENT ATTENTION #882790

    Hi!

    Thanks a lot!
    Apparently it was a cache related issue. I simply flushed cache in Autoptimize plugin and that helped.
    Autoptimize plugin optimizes JS files as well. That is why it was not working properly.
    If you run into the same issue in future, please firstly try flushing cache in Autoptimize. I inspected the files on your server and as developer you hired said, changes are perfectly safe for updates and would work without any issues.

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh and change your user portal password.

    Cheers!
    Yigit

    Hey Marc,

    Please go to Enfold theme options > Advanced Styling and edit “Small bar above Main Menu” to change the color of your text. Font weight is already bold :)

    Best regards,
    Yigit

    Hey,

    It is working fine on my local installation and other users have not reported such issue. Could you please create temporary admin logins and post them here privately so we can look into it? :)

    Best regards,
    Yigit

Viewing 30 posts - 17,041 through 17,070 (of 82,625 total)