Page 52 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
November 29, 2022 at 6:21 pm in reply to: Hoe can I add a red arrow? #1374350
Yigit
Keymaster
Hey Alfredo,

I copied HTML of arrow icon and pasted inside your Special Heading elements and give them a custom CSS class “red-arrow-title” in Advanced > Developer Settings and then added following code to bottom of Quick CSS field
```
/* Change read more arrows */
.more-link-arrow::after {
  content: "\E881";
  color: red;
  font-size: 30px;
}

.red-arrow-title .av-icon-char {
  color: red;
  font-size: 20px;
  position: absolute;
  margin-left: 5px;
}
```
Please review your website :)

Best regards,
Yigit
November 29, 2022 at 6:11 pm in reply to: Center align two or more columns #1374348

Yigit
Keymaster

Hey Alfredo,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/support/topic/align-1-3-columns-in-center/#post-1373763 :)

Best regards,
Yigit

November 29, 2022 at 6:08 pm in reply to: Overwrite installation #1374347

Yigit
Keymaster

Hi,

Glad Rikard could help!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

November 29, 2022 at 6:06 pm in reply to: Socket there is no more #1374345

Yigit
Keymaster

Hey,

Thanks for contacting us!

You have modified header.php file on your child theme. If you have modified it only to add Google tags, please refer to this post – https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/#add-a-script-to-head-section and add them to functions.php file of your child theme instead and remove header.php file from your child theme. That should fix the issue.

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

Best regards,
Yigit

November 29, 2022 at 6:03 pm in reply to: Make logo clickable #1374343

Yigit
Keymaster

Hey,

Thanks for contacting us!

That is the default behaviour but it is not working on your installation. Have you made any modifications on your logo?

Best regards,
Yigit

November 29, 2022 at 6:00 pm in reply to: Can the Enfold partner logo element be changed to shifting “on by one”? #1374340

Yigit
Keymaster

Hi,

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

November 29, 2022 at 6:00 pm in reply to: Menu Links in overlay/slide out are not reacting to settings Advanced Styling #1374339
Yigit
Keymaster
Hi,

There was a CSS error in your Quick CSS field. I fixed it and following code was overriding it
```
/*Enfold footer menu*/
span.avia-menu-text{
color: white;
font-weight: bold;
font-size: 13px;
}
```
so I changed it to following
```
/*Enfold footer menu*/
#avia3-menu span.avia-menu-text{
color: white;
font-weight: bold;
font-size: 13px;
}
```
Please review your website :)

Best regards,
Yigit
November 29, 2022 at 3:35 pm in reply to: Icon list text formating #1374305

Yigit
Keymaster

Hi,

Thanks for contacting us!

Please edit your Icon List element and go to Styling > Font Sizes > Title Font Sizes and set them to 24px :)

Best regards,
Yigit

November 29, 2022 at 3:32 pm in reply to: Warning #1374304

Yigit
Keymaster

Hey,

Thanks for contacting us!

You can try using this workaround – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#using-special-characters :)

Best regards,
Yigit

November 29, 2022 at 3:31 pm in reply to: Error #1374303

Yigit
Keymaster

Hi Eve,

Thanks for contacting us!

Could you please elaborate on the issue and point out an example page where we can reproduce the issue? :)

Regards,
Yigit

November 29, 2022 at 3:29 pm in reply to: Critical error with PHP 8.1 #1374302

Yigit
Keymaster

Hi Sonja,

I activated your child theme, commented out the line Rikard mentioned above, updated WordPress and Enfold to the latest versions and that helped.

Please review your website :)

Best regards,
Yigit

November 29, 2022 at 3:28 pm in reply to: Font size menu // 4k screens #1374301
Yigit
Keymaster
Hey F,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
@media only screen and (min-width: 2600px) { 
#top #header .av-main-nav > li > a {
  font-size: 24px;
}
}
```
Regards,
Yigit
November 29, 2022 at 3:13 pm in reply to: Please Shortcode #1374299

Yigit
Keymaster

Hey Eve,

Thanks for contacting us!

Here are the shortcodes – https://pastebin.com/HLYsCPht.

If you have not enabled ALB debugging mode – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode, please do not forget to do so so you can insert the shortcodes into debug field right below ALB :)

Best regards,
Yigit

November 29, 2022 at 3:12 pm in reply to: change Admin Email adress #1374298

Yigit
Keymaster

Hey rixi,

You can go to Settings > General and change “Administration Email Address”. If you added users with administrator role, you would need to update them manually.

Best regards,
Yigit

November 28, 2022 at 4:43 pm in reply to: social media icon not readable #1374186

Yigit
Keymaster

Hi,

You are welcome, Rixi.

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

November 28, 2022 at 4:42 pm in reply to: WooCommerce Quantity Pickers Glitch #1374185
Yigit
Keymaster
Hi,

For your information, our devs have fixed the issue and it will be included in upcoming version :)

Edit: If you would like to apply the fix on your installation before the update, please go to /enfold/config-woocommerce/ folder in Appearance > Editor or via FTP and update woocommerce-mod.min.js and woocommerce-mod.js files with these ones – https://github.com/KriesiMedia/enfold-library/tree/master/temp_fixes/Enfold_5_2_1/config-woocommerce

Best regards,
Yigit
- This reply was modified 2 years, 11 months ago by Yigit.
November 28, 2022 at 4:30 pm in reply to: social media icon not readable #1374183
Yigit
Keymaster
Hey Rixi,

Thanks for contacting us!

You have following code in your custom CSS which is making icon color the same as the background color
```
.av-social-link-facebook a {
  color: #37589b !important;
}
```
Please remove the code and then add following code to Quick CSS to fix the line height
```
.av-share-box ul li a {
  line-height: 25px;
}
```
Regards,
Yigit
November 28, 2022 at 4:10 pm in reply to: Cannot turn on Cookie Policy Message #1374179

Yigit
Keymaster

Hi!

You are welcome, Colin!

Issue might be related to add-ons/extensions you have on your browser.

I am marking this thread as resolved. Let us know if you have any other questions and enjoy the rest of your day :)

Regards,
Yigit

November 28, 2022 at 4:05 pm in reply to: There has been a critical error on this website #1374176

Yigit
Keymaster

Hey,

Glad Rikard could help and thank you for your suggestion.

We are marking this thread as resolved. Let us know if you have any other questions and enjoy the rest of your day :)

Regards,
Yigit

November 28, 2022 at 3:58 pm in reply to: Cannot turn on Cookie Policy Message #1374175

Yigit
Keymaster

Hey,

Could you please try using a different browser and check if that helps? I was able to see the options and enabled the cookies. I attached a screenshot in private content field below :)

Regards,
Yigit

November 28, 2022 at 3:42 pm in reply to: Cannot turn on Cookie Policy Message #1374173

Yigit
Keymaster

Hi Colin,

Thanks for contacting us!

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Best regards,
Yigit

November 28, 2022 at 3:39 pm in reply to: Compatibility issues with Popup Maker 1.16.10 and newer #1374171

Yigit
Keymaster

Hey Jeannette,

Thanks for the update. We are happy that the issue has been fixed :)

Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit

November 28, 2022 at 3:30 pm in reply to: Edit it and I pay by effort #1374168

Yigit
Keymaster

Hi Amacker,

Thanks for contacting us!

I am afraid we cannot help you like that, to hire a freelancer would be better option. However, if you point out the changes you would like to make, we can gladly give you the instructions and you can update your pages yourself. Enfold is very user friendly and figuring out those changes would save you time and money :)

Best regards,
Yigit

November 28, 2022 at 3:11 pm in reply to: 8.1 PHP – There has been a critical error on this website. #1374166

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

November 28, 2022 at 2:55 pm in reply to: 8.1 PHP – There has been a critical error on this website. #1374164

Yigit
Keymaster

Hey,

Yes, I just re-uploaded. Previous update probably did not overwrite all files correctly so doing it once again via FTP fixed it :)

Regards,
Yigit

November 28, 2022 at 2:45 pm in reply to: 8.1 PHP – There has been a critical error on this website. #1374162

Yigit
Keymaster

Hi,

I re-installed the theme via FTP and that helped. Please review your website :)

Best regards,
Yigit

November 28, 2022 at 1:44 pm in reply to: 8.1 PHP – There has been a critical error on this website. #1374138

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please post FTP logins here privately as well? :)

Regards,
Yigit

November 28, 2022 at 1:41 pm in reply to: The Endfold theme has a bug #1374136

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please elaborate on the issue? I tried editing Special Heading element on the page I shared in private content field and added a dot after the title. After updating the page I can see that the changes are reflected.

How can we reproduce the issue?

Regards,
Yigit

November 28, 2022 at 1:28 pm in reply to: Hosting #1374135

Yigit
Keymaster

Hi,

Regards,
Yigit

November 28, 2022 at 1:26 pm in reply to: gradient border colorsection #1374134

Yigit
Keymaster

Hi,

You are welcome!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 1,531 through 1,560 (of 82,603 total)

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