Page 507 – Support | Kriesi.at – Premium WordPress Themes

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April 2, 2018 at 8:22 pm in reply to: Fatal error: Can't use function return value in write context in /home/content/5 #936193

Yigit
Keymaster

Hi,

You can put it in /wp-content/themes/enfold/ via FTP. If you do not mind posting FTP logins here privately, we can replace the file for you as well :)

Best regards,
Yigit

April 2, 2018 at 7:08 pm in reply to: Logo/header container pops up at screen widths below 990px #936168

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

April 2, 2018 at 7:06 pm in reply to: Enfold how to change the footer #936166

Yigit
Keymaster

Hey,

Thanks for contacting us!

You can simply go to Appearance > Widgets and change them as needed. They are currently displaying default widgets. You can read more about widget areas here – https://codex.wordpress.org/WordPress_Widgets.
Let us know if you have any other questions :)

Cheers!
Yigit

April 2, 2018 at 6:59 pm in reply to: 500 fehler nach enfold instalation #936164

Yigit
Keymaster

Hey,

Could you please post FTP and WP admin logins here privately so we can look into it?

Best regards,
Yigit

April 2, 2018 at 6:54 pm in reply to: Logo/header container pops up at screen widths below 990px #936160
Yigit
Keymaster
Hi Mark,

I added following code to bottom of Quick CSS field in Enfold theme options > General Styling
```
@media only screen and (max-width: 990px) {
#top #wrap_all .av_header_transparency {
    background: transparent;
    position: absolute!important;
}}
```
then flushed cache. Please review your website :)

Best regards,
Yigit
April 2, 2018 at 6:51 pm in reply to: Split the menu icons #936157
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
.main_menu,.av-main-nav-wrap {
    width: 100%;
}
#top #menu-item-search, li#menu-item-439 {
    float: right;
}
```
and you can then set your logo as header background image and choose center center position with no repeat :)

Best regards,
Yigit
April 2, 2018 at 6:47 pm in reply to: Fatal error: Can't use function return value in write context in /home/content/5 #936155

Yigit
Keymaster

Hey,

Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.

Best regards,
Yigit

April 2, 2018 at 1:32 pm in reply to: Yiğit Merhaba #936073

Yigit
Keymaster

Merhabalar!

Debug modunu aktif edip – https://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ ALB altinda elementlerin shortcode’larini gorebilirsiniz. Sonrasinda sayfanin sonuna elementinizi ekleyip olusturup shortcode’u Sekmeler elementi icerisine yerlestirebilirsiniz :)

Best regards,
Yigit

March 30, 2018 at 9:52 pm in reply to: Burger Menu showing twice #935456
Yigit
Keymaster
Hi,

You have following custom CSS code
```
@media screen and (max-width: 999px){
#header_main_alternate {
    display: block !important;
}}
```
Please remove it :)

Best regards,
Yigit
March 30, 2018 at 9:49 pm in reply to: Fatal error on manually updating to latest enfold theme #935455

Yigit
Keymaster

Hey,

During update, one file was not overwritten correctly. I deleted extra file and that helped. Please review your website :)

Best regards,
Yigit

March 30, 2018 at 9:42 pm in reply to: Enfold Version 4.0.1 + 4.0.2 #935454

Yigit
Keymaster

Hey,

I could only find 4.0.2 out of mentioned versions and attached it in private content field. I hope that helps! :)

Cheers!
Yigit

March 30, 2018 at 9:26 pm in reply to: How can I edit my Copyright on the Footer to show creation year – current year? #935447

Yigit
Keymaster

Hi,

Please refer to this post – https://kriesi.at/support/topic/automatic-udating-of-year-in-copyright-notice-in-socket/#post-563286 :)

Best regards,
Yigit

March 30, 2018 at 9:17 pm in reply to: Content next to the logo #935445

Yigit
Keymaster

Hey,

Please refer to this post – https://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/ and add a widget area to your header :)

Best regards,
Yigit

March 30, 2018 at 9:05 pm in reply to: Fatal error on manually updating to latest enfold theme #935442

Yigit
Keymaster

Hi hostworks!

Could you please FTP logins here privately so we can look into it?

Cheers!
Yigit

March 30, 2018 at 8:31 pm in reply to: Changing the theme font #935435

Yigit
Keymaster

Hey,

Please see – http://justcreative.com/2013/01/22/how-to-use-custom-fonts-with-font-face-on-wordpress/
or try using this plugin http://wordpress.org/plugins/wp-font-face/

Best regards,
Yigit

March 30, 2018 at 8:03 pm in reply to: Instagram did not return a 200. #935431

Yigit
Keymaster

Hey,

I tried overwriting the files again, re-creating the widget and de-activating all active plugins but it still does not show up.
That usually happens when Instagram cannot communicate. Could you please contact your hosting provider and ask if they have any thoughts what could be causing this?

Best regards,
Yigit

March 30, 2018 at 6:43 pm in reply to: Remove Social Icons #935404

Yigit
Keymaster

Hi,

Please try de-activating “Sharedaddy” plugin :)

Cheers!
Yigit

March 30, 2018 at 6:40 pm in reply to: Site gives an ERR_EMPTY_RESPONSE #935403
Yigit
Keymaster
Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit
March 30, 2018 at 6:37 pm in reply to: Post Slider Padding #935402
Yigit
Keymaster
Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
```
.avia-content-slider .slide-image, .avia-content-slider .slide-image img {
    border-radius: 0;
}
```
Best regards,
Yigit
March 30, 2018 at 6:36 pm in reply to: Theme Update shut my site down #935401

Yigit
Keymaster

Hi,

Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.

Best regards,
Yigit

March 30, 2018 at 6:16 pm in reply to: Contact form, Easy slider and Instagram has returned invalid data. #935388

Yigit
Keymaster

Hey,

1- Please refer to this post – https://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
2- I applied the hotfix. It will be included in upcoming update.
3- Can you please elaborate on the issue?

Best regards,
Yigit

March 30, 2018 at 5:22 pm in reply to: Layer slider disappeared #935367

Yigit
Keymaster

Hi Pam,

Hope you are doing well!

I checked your website and editor looks like this on my end – https://i.imgur.com/EFCeatW.png.
Also, i could not see issue on the fifth column. Attached screenshot in private content field.

Could you please post screenshot showing the issues, if you are still having them? :)

Best regards,
Yigit

March 29, 2018 at 8:10 pm in reply to: Error afther install #934973

Yigit
Keymaster

Hi,

Credentials did not work for me. Could you please check them once again?

Best regards,
Yigit

March 29, 2018 at 8:09 pm in reply to: Buddypress and Enfold #934972

Yigit
Keymaster

Hi,

@MyGirlFriday805 could you please start a new thread under Enfold sub forum and attach temporary admin logins in private content field so we can look into it?

Best regards,
Yigit

March 29, 2018 at 7:59 pm in reply to: Enfold Instagram Widget not Working (Enfold 4.2.6, PHP 7.2) #934968

Yigit
Keymaster

Hi,

@Nicander600 You are welcome! Let us know if you have any other questions or issues!

@davidgmii Yes, red lines (old) are replaced with green lines (new).

Best regards,
Yigit

March 29, 2018 at 4:10 pm in reply to: Enfold Instagram Widget not Working (Enfold 4.2.6, PHP 7.2) #934888

Yigit
Keymaster

Hey @nicander600,

Please make sure you are using the latest version of Enfold 4.2.6 – kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Yigit

March 29, 2018 at 4:09 pm in reply to: Installment issue #934887

Yigit
Keymaster

Hey,

It is explained here – https://kriesi.at/documentation/enfold/custom-social-icons/ but we will implement it for you after you upload new font icons and post WP admin logins :)

Best regards,
Yigit

March 29, 2018 at 3:20 pm in reply to: Installment issue #934860

Yigit
Keymaster

Hey!

How to add a new icon? No, however you can refer to this post – https://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/ and add new icon to your website and then post WP admin logins here privately so we can set new social icon for you :)

Cheers!
Yigit

March 29, 2018 at 3:11 pm in reply to: How to increase font size of buttons? #934856
Yigit
Keymaster
Hi!

You can use the code as following
```
.footer .avia-button {
	font-size:30px !important;
}
```
Cheers!
Yigit
March 29, 2018 at 2:58 pm in reply to: Widget Space Problem #934846

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 15,181 through 15,210 (of 82,625 total)

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