Page 49 – Support | Kriesi.at – Premium WordPress Themes

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Posts
December 8, 2022 at 4:28 pm in reply to: Kleine Leiste über dem Hauptmenü – Höhe verändern #1375552
Yigit
Keymaster
Hi,

You are welcome, Philipp!

Please add following code to Quick CSS as well and adjust it as needed
```
#top .phone-info {
  font-size: 14px;
}
#top .sub_menu {
  font-size: 14px;
}
```
Best regards,
Yigit
December 8, 2022 at 4:24 pm in reply to: Gdpr security dialog batch on left side #1375550
Yigit
Keymaster
Hi Dondela!

I believe the issue might be related to modified header.php file you have on your child theme.

I added following code to bottom of Quick CSS field to display it
```
/* display lock icon on cookie badge */
#av-cookie-consent-badge:before {
  font-family: 'entypo-fontello';
  content: "\e824";
  color: #091844;
} 
```
Please review your website :)

Best regards,
Yigit
December 8, 2022 at 4:15 pm in reply to: Background color on hotspots is gone #1375547

Yigit
Keymaster

Hi,

You are welcome, C! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

December 8, 2022 at 4:14 pm in reply to: Transparent Mobile menu as on desktop "Transparent header" function. #1375546

Yigit
Keymaster

Hi,

Thanks for contacting us!

Please post temporary admin logins privately so we can look into it :)

Regards,
Yigit

December 8, 2022 at 3:47 pm in reply to: How to prevent 2 people working on the website at the same time? #1375544

Yigit
Keymaster

Hey,

Revisions are enabled on your installation as far as I remember, so you can simply revert back to your most recent version.

Regards,
Yigit

December 8, 2022 at 3:47 pm in reply to: Compatiblity with PHP 8.1 #1375543

Yigit
Keymaster

Hi,

Site is using Enfold theme but pirated copy. Normally when you update the theme, everything should be intact but we cannot guarantee that for pirated copies.

Regards,
Yigit

December 8, 2022 at 3:42 pm in reply to: Parallax demo #1375542

Yigit
Keymaster

Hi John,

Thanks for contacting us!

I edited your page and decreased cell paddings on mobile and changed parallax from default to large screens so it only applies on screens larger than 990px – https://imgur.com/a/GbYsqIX. You can edit each column and use smaller parallax speed on smaller screens in case you would not like to disable parallax.

Please review your website :)

Regards,
Yigit

December 8, 2022 at 3:28 pm in reply to: Background color on hotspots is gone #1375539
Yigit
Keymaster
Hi Chrilles,

Thanks for contacting us!

Main color background color seems to be set to transparent, hence the issue. Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.avia-tooltip, .avia-tooltip .avia-arrow {
  background-color: white;
}
```
Best regards,
Yigit
December 8, 2022 at 3:22 pm in reply to: Logo distorted (retina) #1375538

Yigit
Keymaster

Hi Andreas,

Thanks for contacting us!

I checked your website on my iphone however your logo looks fine to me. I attached a screenshot in private content field below.

Have you figured it out already? :)

Best regards,
Yigit

December 8, 2022 at 3:18 pm in reply to: Revisionen #1375537

Yigit
Keymaster

Hey,

If the other person working on your site is one of us, you can go ahead and update the page. The most updated version of the site would be displayed but when you update your changes, you can revert back to it in revisions if the most recent version is not the one you created.

WordPress displays a warning message if two users are trying to edit the same page. In case you have requests about that functionality, please feel free to submit your request on WP org.

Regards,
Yigit

December 8, 2022 at 3:10 pm in reply to: header and footer aren't showing the color settings #1375534

Yigit
Keymaster

Hi,

I checked your website however there is no overlay when I hover over the image. I attached a screenshot in private content field below.

I am guessing that was cache related as well :)

Regards,
Yigit

December 8, 2022 at 3:03 pm in reply to: Different menu for homepage or specific page #1375532

Yigit
Keymaster

Hey,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/menu/#different-menu-for-different-pages :)

Regards,
Yigit

December 8, 2022 at 2:18 pm in reply to: Einzelne Elemente mit Code anpassen #1375531

Yigit
Keymaster

Hey,

You can edit your Accordion element and go to Styling > Colors – https://imgur.com/a/3G693xH to adjust the colors of the element :)

Regards,
Yigit

December 8, 2022 at 2:16 pm in reply to: How to prevent 2 people working on the website at the same time? #1375529

Yigit
Keymaster

Hi,

Do you only get the pop-up message on the Blog Pages?

No, you get it on pages as well.

@guenni007 thanks for your input!

Best regards,
Yigit

December 8, 2022 at 2:12 pm in reply to: Template Pages #1375527

Yigit
Keymaster

Hey,

Thanks for contacting us!

You can use Advanced Layout Builder to create your products and events. You can save your layout as a template – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#templates and load that template on each product and then replace the content :)

Best regards,
Yigit

December 8, 2022 at 2:09 pm in reply to: child Theme funktioniert nicht #1375526

Yigit
Keymaster

Hi,

Glad Rikard could help!

We will keep the thread open and wait to hear from you. Thread will be on hold. You can simply reply to re-open it :)

Best regards,
Yigit

December 8, 2022 at 2:07 pm in reply to: Kleine Leiste über dem Hauptmenü – Höhe verändern #1375525
Yigit
Keymaster
Hi,

Please use following code instead
```
#header_meta .container {
  min-height: 50px;
  padding-top: 10px;
}
```
@guenni007 Thanks for your help!

Regards,
Yigit
December 8, 2022 at 2:06 pm in reply to: Trying to import PARALAX DEMO #1375524

Yigit
Keymaster

Hi,

Could you please post FTP logins here privately as well? :)

Regards,
Yigit

December 8, 2022 at 2:04 pm in reply to: Google Fonts #1375523

Yigit
Keymaster

Hi Andrea,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/support/topic/loading-google-fonts-locally-for-gdpr-compliance/ :)

Regards,
Yigit

December 8, 2022 at 1:59 pm in reply to: Shortcodes please #1375521

Yigit
Keymaster

Hi Eve,

Glad Rikard could help!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

December 8, 2022 at 1:58 pm in reply to: How to change the color of Hithlighted text selectd with the mouse #1375520

Yigit
Keymaster

Hi Chrilles,

Please see private content field :)

Best regards,
Yigit

December 8, 2022 at 1:42 pm in reply to: delete right and left navigation tab #1375519
Yigit
Keymaster
Hey Stan,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.single-portfolio .avia-post-nav,
.single-product .avia-post-nav {
  display: none;
}
```
Best regards,
Yigit
December 8, 2022 at 1:37 pm in reply to: Page loads slowly, incompletely or not at all on PHP 8.0/8.1 #1375516

Yigit
Keymaster

Hi,

Glad you figured it out and thanks for sharing your solution!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

December 8, 2022 at 1:35 pm in reply to: Hoe can I add a red arrow? #1375515

Yigit
Keymaster

Hi,

That was because I copied the HTML of previous arrow icon and pasted it inside Special Heading elements. I edited your elements and replaced HTML code if the icon with your own icon.

Please review your website :)

Best regards,
Yigit

December 5, 2022 at 5:27 pm in reply to: Page loads slowly, incompletely or not at all on PHP 8.0/8.1 #1375129

Yigit
Keymaster

Hi,

I re-installed Enfold and enabled debug log. There was a warning directing to a line in one of the theme files. I commented it out but your page still does not load correctly and warning changed to error on WP core files.

While I was searching online, I found this GitHub issue where one.com users had similar issue – https://github.com/nextcloud/server/issues/16752. I believe you are using one.com as well.

Could you please contact them and have them check debug.log? This seems to be related to server settings.

Best regards,
Yigit

December 5, 2022 at 4:46 pm in reply to: Cookie-bar always on with css merging in theme performance settings #1375121

Yigit
Keymaster

Hi,

You are welcome! Glad the issue is fixed :)

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

December 5, 2022 at 3:54 pm in reply to: EXTEND SUPPORT #1375117

Yigit
Keymaster

Hey Magdalena,

Thanks for contacting us!

I am afraid Envato/ThemeForest only offers 6 months as renewal period.

Regards,
Yigit

December 5, 2022 at 3:23 pm in reply to: Cookie-bar always on with css merging in theme performance settings #1375114

Yigit
Keymaster

Hey,

Thanks for contacting us!

I just checked your website on my iphone using safari but cookie bar disappeared and did not show up when I navigated to other pages after I accepted it. Have you re-adjusted the settings?

Best regards,
Yigit

December 2, 2022 at 4:41 pm in reply to: Update or New License? #1374806

Yigit
Keymaster

Hey Arno,

Yes, lifetime updates are included in your purchase so you can simply login on your account and download it from Downloads page :)

Then, please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert your Personal Token in Enfold theme options to receive auto updates.

Best regards,
Yigit

December 2, 2022 at 4:37 pm in reply to: Page loads slowly, incompletely or not at all on PHP 8.0/8.1 #1374804

Yigit
Keymaster

Hi,

Thanks for contacting us and sorry for the late reply!

Our devs suggested us to check the directory structure of your installation but it seems fine. Could you please temporary WP admin logins here privately as well?

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 1,441 through 1,470 (of 82,603 total)

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