Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

Hey,

You can use this plugin – https://wordpress.org/plugins/zen-menu-logic/ and choose to display different menu per page :)

Best regards,
Yigit

Hey!

Glad @chrgrv could help! Let us know if you have any other questions or issues :)

@chrgrv Thanks for your help! :)

Cheers!
Yigit

Hi Corey,

We only sell premium WordPress themes and provide support for our themes and therefore i am guessing we are not the right company you are looking for :)

Thanks for contacting us though!

Best regards,
Yigit

Hi,

I am afraid the only way to get full support and theme updates is by having access to a Themeforest account which was used to purchase the theme.

The easiest way would be to get in touch with your developer and ask him for the purchase code and an API key. That would allow you to create a forum account here (one that got access to more than the pre-sale question area) and would also allow you to update the theme from your backend.

If you cant get in touch with your developer for whatever reason, you can also try to contact Envato support and ask them if its possible for them to credit the purchase to a Themeforest account of your own: https://help.market.envato.com/hc/en-us/requests/new
However this will probably only work if your developer already sent you a payment receipt or something similar for the purchase.

Last option would be to create a themeforest account of your own and use it to re-purchase the theme.

I hope one of the first two options works out for you, but unfortunately we can’t help until we have a valid verification that the theme was purchased properly. This is necessary for us, since there are quite a few people out there who don’t buy the theme on themeforest and instead download it for free on illegal file sharing sites and then even have the audacity to ask us for support.

Sorry for that!

Best regards,
Yigit

Hey Coworkingpaterna,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Yigit

Hi Melanie,

I updated the theme to the latest version via FTP. Please review your website :)

Best regards,
Yigit

Hi,

Could you please try validating your personal token in incognito mode – https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en ?

Best regards,
Yigit

Hi,

“Paradiso Degli Alberti Florence” menu item was missing in German version. I added it and that fixed the issue in mega menu. It seems like you fixed “explore” menu item in the meantime? :)

Best regards,
Yigit

Hi,

@amintab2001 Thanks for your contribution. Changes will be included in upcoming update :)

Best regards,
Yigit

Hi Guus,

Thanks for contacting us!

We sell our themes through Envato/ThemeForest only and currently they do not offer such license. Most agencies purchase regular license for each customer and share purchase code with them, so they can register to our support forum and contact us whenever they have a question or an issue and personal token so they can update the theme from WordPress dashboard.

I hope that helps! Let us know if you have any other questions!

Best regards,
Yigit

Hi Holger,

You are right, forums are pretty busy after the release of WP 5.0.
Thank you so much for your understanding and kindness! :)

Also happy to hear that freelancer did the trick for you :)
Let us know if you have any other questions or issues and enjoy the rest of your day!

Best regards,
Yigit

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

#zoid-paypal-button-91236fbf3b.paypal-button-size-responsive {
    display: none;
}

Best regards,
Yigit

Hi,

You are welcome!

Please refer to this post – https://developers.google.com/web/tools/chrome-devtools/inspect-styles/ :)

Best regards,
Yigit

Hey!

I updated Enfold to the latest version 4.5.1 on your installation. Please review your website :)

Regards,
Yigit