Page 391 – Support | Kriesi.at – Premium WordPress Themes

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Posts
June 6, 2019 at 2:50 pm in reply to: "Enter a valid Envato private token" – #1107954

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

June 6, 2019 at 2:49 pm in reply to: Enfold Update #1107952

Yigit
Keymaster

Hey,

I updated Enfold to the latest version. Please review your website :)

Regards,
Yigit

June 6, 2019 at 2:43 pm in reply to: "Enter a valid Envato private token" – #1107948

Yigit
Keymaster

Hi Jez,

Have you followed instructions here – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token?

Best regards,
Yigit

June 6, 2019 at 2:35 pm in reply to: con box: Change Heading Font Size and Content Font Size #1107944
Yigit
Keymaster
Hi,

I added following code to Quick CSS in Enfold theme options > General Styling and it worked
```
#top #wrap_all .iconbox .iconbox_content .iconbox_content_title { 
    font-size: 20px; 
} 

#top .iconbox_content_container {
    font-size: 18px;
}
```
Please review your website

Best regards,
Yigit
June 6, 2019 at 2:23 pm in reply to: comment-container doesnt fit with image #1107941

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

June 6, 2019 at 1:08 pm in reply to: con box: Change Heading Font Size and Content Font Size #1107925

Yigit
Keymaster

Hi,

Please go to Enfold theme options > Performance and temporarily disable CSS file merging and compression and Delete old CSS and JS files if you are not using a cache plugin. If you are using a cache plugin, please flush cache. If neither helps, please post WP admin logins here privately so we can look into it :)

Best regards,
Yigit

June 6, 2019 at 1:03 pm in reply to: Registration Theme-Support #1107923

Yigit
Keymaster

Hi,

Please go to your cache plugin settings and clean cache. If you have any issues, please let us know :)

Best regards,
Yigit

June 6, 2019 at 12:59 pm in reply to: Updating to Enfold 4.5 and validating Personal Token #1107921

Yigit
Keymaster

Hi,

@3dvisuals_co_uk i updated Enfold to the latest version via FTP. Please review your website :)

Best regards,
Yigit

June 6, 2019 at 12:36 pm in reply to: con box: Change Heading Font Size and Content Font Size #1107918
Yigit
Keymaster
Hey limedrop,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
.iconbox .iconbox_content .iconbox_content_title { 
    font-size: 24px; 
} 

#top .iconbox_content_container {
    font-size: 18px;
}
```
Best regards,
Yigit
June 6, 2019 at 12:32 pm in reply to: Update failed #1107915

Yigit
Keymaster

Hey Karl!

From which version are you updating? If older than 4.5, please refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/

Regards,
Yigit

June 6, 2019 at 12:23 pm in reply to: PHP 7.2. not possible bc of Enfold / theme overwriting not successful #1107913

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

June 6, 2019 at 12:22 pm in reply to: Registration Theme-Support #1107912

Yigit
Keymaster

Hi,

Thanks! Yes, these work :)

I deleted cache and your website now loads fine on my end and logo appears. Please review your website :)

Best regards,
Yigit

June 6, 2019 at 12:10 pm in reply to: theme not working #1107909

Yigit
Keymaster

Hi,

You are welcome :)

Best regards,
Yigit

June 6, 2019 at 12:07 pm in reply to: Fix Schema.org error message Structured Data #1107908

Yigit
Keymaster

Hi,

I modified the file and changed “ImageObject” to “image” but it is not being reflected on the page. I tried flushing cache on both plugins but it’s still not being applied. Do you have some sort of server side cache? Also, is it okay if we de-activate all active plugins temporarily?

Best regards,
Yigit

June 6, 2019 at 11:28 am in reply to: comment-container doesnt fit with image #1107897
Yigit
Keymaster
Hey,

Thanks for your kind words, we are glad you like Enfold :)

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
#top .fullsize .template-blog .post .entry-content-wrapper > .post-meta-infos {
    max-width: 100%;
}
```
Best regards,
Yigit
June 6, 2019 at 11:24 am in reply to: Registration Theme-Support #1107896

Yigit
Keymaster

Hi,

When i am using an FTP client i am getting “server closed connection” error and when i try to login using the link in private field, i get “Error! Couldn’t authenticate your login” error. Are you able to connect using these credentials?

Best regards,
Yigit

June 6, 2019 at 11:21 am in reply to: Arrows on slides picture #1107895

Yigit
Keymaster

Hey,

I went to Enfold theme options > Performance and disabled CSS file merging and compression, saved, enabled and saved again and that helped. Please review your website :)

Regards,
Yigit

June 6, 2019 at 11:05 am in reply to: Registration Theme-Support #1107893

Yigit
Keymaster

Hi!

No, they are not working for me. I tried logging in on the link in private content field however that did not work either. Could you please check logins once again?

Regards,
Yigit

June 6, 2019 at 10:52 am in reply to: Instagram Widget https missing #1107889
Yigit
Keymaster
Hey,

Thanks for contacting us!

We have forwarded your request to our devs :)

If you would like to update follow button, please find following line
```
<a class="av-instagram-follow avia-button" href="//instagram.com/<?php echo esc_attr( trim( $username ) ); ?>" rel="me" target="<?php echo esc_attr( $target ); ?>"><?php echo $link; ?></a><?php
```
and change it to following
```
<a class="av-instagram-follow avia-button" href="https://instagram.com/<?php echo esc_attr( trim( $username ) ); ?>" rel="me" target="<?php echo esc_attr( $target ); ?>"><?php echo $link; ?></a><?php
```
Best regards,
Yigit
June 6, 2019 at 10:30 am in reply to: Phone number in header not clickable #1107879
Yigit
Keymaster
Hi!

Please add your number as following so it would show up highlighted and also it would have click to call function
```
<a href="tel:0412121212">tel:0412121212</a>
```
Best regards,
Yigit
June 6, 2019 at 10:28 am in reply to: Text Block editor changed/issues #1107878

Yigit
Keymaster

Hi,

I checked your website and tried editing mentioned page but i was able to see Text Block’s content. Has this fixed already? :)

Best regards,
Yigit

June 6, 2019 at 10:21 am in reply to: Arrows on slides picture #1107871

Yigit
Keymaster

Hi,

Code is not being applied. Could you please share WP admin logins here privately so we can look into it?

Best regards,
Yigit

June 6, 2019 at 10:19 am in reply to: Registration Theme-Support #1107870

Yigit
Keymaster

Hi,

No, your website still does not load on my end. Could you please share FTP logins here privately as well so i can look into theme files on your server?

Best regards,
Yigit

June 6, 2019 at 9:02 am in reply to: theme not working #1107852

Yigit
Keymaster

Hi,

Thanks for contacting us!

You are currently using an older version of the theme. Please register to our support forum – https://kriesi.at/support/register/, login and then refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/ :)

Regards,
Yigit

June 6, 2019 at 9:01 am in reply to: Registration Theme-Support #1107851

Yigit
Keymaster

Hey Daniel,

Thanks for contacting us!

We have reset your forum account. Please see private content field below :)

I tried logging in however your website does not load on my end at the moment.

Cheers!
Yigit

June 5, 2019 at 7:27 pm in reply to: Logo swap on mobile #1107725

Yigit
Keymaster

Hi,

You are welcome :)

Best regards,
Yigit

June 5, 2019 at 2:27 pm in reply to: PHP 7.2. not possible bc of Enfold / theme overwriting not successful #1107587

Yigit
Keymaster

Hi,

Sure, we can update the theme for you.

Please edit user and switch role to “administrator” though :)

Regards,
Yigit

June 5, 2019 at 2:25 pm in reply to: Unstick the header on mobile devices? #1107584

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

June 5, 2019 at 2:24 pm in reply to: Enfold Socket hidden by a black bar #1107582

Yigit
Keymaster

Hey!

Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/

Have you tried de-activating all active plugins?

Regards,
Yigit

June 5, 2019 at 1:53 pm in reply to: Enfold Socket hidden by a black bar #1107565

Yigit
Keymaster

Hi,

– You seem to be using a cookie notice plugin. Please deactivate it or adjust its settings.
– Please update Enfold to the latest version 4.5.7 – https://kriesi.at/documentation/enfold/theme-update/ and try de-activating all active plugins and check if that helps :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 11,701 through 11,730 (of 82,585 total)

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