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  • June 11, 2019 at 11:42 am #1109094
    meinhard

    I’ve purchased the Enfold Theme, downloaded the zip-file. When uploading in Themes > Add New > Install: I get a ‘save-as screen’, title “update”, PHP script, instead of that the Enfold Theme is installed and actived.
    What am I doing wrong?

    Thanks in advance!

    June 11, 2019 at 1:27 pm #1109124
    Yigit

    Hi,

    Thanks for contacting us!

    Could you please share a screenshot of the issue? You can upload your screenshots on imgur.com or Dropbox public folder and share the links here.

    Also, have you tried de-activating all active plugins and tried installing again? If not, please do so and if that does not help, please create temporary WP admin logins and post them here privately so we can look into it :)

    Regards,
    Yigit

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