Page 376 – Support | Kriesi.at – Premium WordPress Themes

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September 27, 2019 at 12:33 pm in reply to: Sort "/" missing in my portfolio grid #1142726
Yigit
Keymaster
Hey Helle,

You seem to have following custom CSS code
```
span.text-sep:nth-child(6) {
    visibility: hidden;
}
```
Please use following code instead
```
span.text-sep:nth-child(6) {
    visibility: visible;
}
```
Best regards,
Yigit
September 27, 2019 at 12:30 pm in reply to: Pre Sale Questions #1142723

Yigit
Keymaster

Hey,

Thanks for contacting us!

We have actually used Enfold’s contact form to create reservation section. Each query is sent as email.

If you are looking for a more advanced solution, we would recommend you to use a booking plugin such as – https://www.pluginhive.com/product/woocommerce-booking-and-appointments/ or https://woocommerce.com/products/woocommerce-bookings/. Both plugins are compatible with Enfold. We have used WooCommerce Bookings plugin on Enfold Hotel demo – https://kriesi.at/themes/enfold-hotel/product/one-bedroom-suite/

I hope that helps! Let us know if you have any other questions :)

Best regards,
Yigit

September 27, 2019 at 11:18 am in reply to: Looking for a template #1142682

Yigit
Keymaster

Hi,

You could choose to import Spa Demo – https://kriesi.at/themes/enfold-spa/ or Minimal Portfolio – https://kriesi.at/themes/enfold-minimal-portfolio/. Example website is not entirely based on a demo however font they are using matches the one in Spa demo.

Here is how you can replicate the same layout:
1- Image element on the left, text block and button element on the right
2- Masonry Gallery element with 4 columns
3- Testimonials element and button element below
4- Another Masonry Gallery element with 4 columns
5- 3 linked Image elements with buttons below :)

Best regards,
Yigit

September 27, 2019 at 9:50 am in reply to: Multiple Enfold Customization Questions #1142623
Yigit
Keymaster
Hi,

Code is not being applied. Do you have any other custom CSS?
Please also try using following code:
```
@media only screen and (max-width: 768px) {
.home #av_section_4 a.av-icon-char {
    padding: 15px;
}}
```
If that does not work either, please post WP admin logins here privately so we can look into it :)

Best regards,
Yigit
- This reply was modified 6 years, 5 months ago by Yigit.
September 27, 2019 at 9:47 am in reply to: Demo import / logo #1142620

Yigit
Keymaster

Hi Dowlass,

Thanks for contacting us and sorry for the misunderstanding!

No, this is definitely not the case. Enfold has transparent header feature and an option to display different logo on transparent header. An example can be seen here – https://kriesi.at/themes/enfold-2017/. Please scroll down to see how logo switches. It works this way when sticky header is chosen in Enfold theme options. If you disable it, you would only see transparent logo.

I believe the person you have met was seeing default transparent header logo, which can be replaced in Enfold theme options > Header > Header Transparency tab. If you would not like to display transparent logo, you can simply remove it and it would display your main logo in both transparent and non-transparent header.

I hope that helps! Let us know if you have any other questions :)

Cheers!
Yigit

September 27, 2019 at 9:41 am in reply to: Looking for a template #1142612

Yigit
Keymaster

Hi Denise,

Thanks for contacting us!

Do you mean the rows with 4 images? If so, you can use Masonry Gallery element and choose not to display space between images :)

I hope that helps! Let us know if you have any other questions!

Cheers!
Yigit

September 25, 2019 at 9:08 pm in reply to: Multiple Enfold Customization Questions #1142018
Yigit
Keymaster
Hey!

1- Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
@media only screen and (max-width: 480px) {
.home #av_section_4 .av-icon-char {
    padding: 15px;
}}
```
2- Replied here – https://kriesi.at/support/topic/horizontal-gallery-on-mobile/
3- There might be some plugins for it but unfortunately i do not have experience with any to recommend.
4- You can generate Twitter widget here – https://publish.twitter.com/ and embed it on your website in HTML widget, Text block element or Code block element.
5- Please add following code to Quick CSS
```
#top .social_bookmarks li a {
    font-size: 20px;
}
```
Regards,
Yigit
September 25, 2019 at 9:02 pm in reply to: Horizontal Gallery On Mobile #1142014

Yigit
Keymaster

Hey,

You can add another Horizontal Gallery element to your page and set its height to 50% and then edit both elements and choose to hide first one in mobile then choose to hide second one on desktop :)

Best regards,
Yigit

September 25, 2019 at 8:46 pm in reply to: The license is restricted to a single domain name ? #1142005

Yigit
Keymaster

Hi,

Thanks for contacting us!

Yes, you can use the same license on your local host, staging and live server :)

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum.

Best regards,
Yigit

September 25, 2019 at 4:30 pm in reply to: increase widget area size #1141851

Yigit
Keymaster

Hi,

@samvasgr solution is the same :) You can go to Enfold theme options > General Layout > Dimensions and adjust “Content | Sidebar Ratio”

Best regards,
Yigit

September 25, 2019 at 4:27 pm in reply to: Password Reset forms do not work #1141848

Yigit
Keymaster

Hi,

You are welcome, we are always happy to help :)
Let us know if you have any other questions or issues!

Best regards,
Yigit

September 25, 2019 at 11:09 am in reply to: Password Reset forms do not work #1141744

Yigit
Keymaster

Hi,

Thanks for contacting us!

We have reset your forum account. Please see private content field below :)

Cheers!
Yigit

September 25, 2019 at 11:08 am in reply to: About website build up #1141743

Yigit
Keymaster

Hi Maggie,

Thanks for contacting us!

We sell premium WordPress theme Enfold and provide support to our users. After installing Enfold on your WordPress installation, you can simply go to Enfold theme options > Demo Import and import one of Enfold demos – https://kriesi.at/themes/enfold-overview/ and start working on your site right away. Enfold uses a drag and drop page builder with element preview option called Advanced Layout Builder. You can simply replace demo content with your own.

I hope that helps! If you have any other questions, please let us know :)

Best regards,
Yigit

September 25, 2019 at 11:05 am in reply to: Theme Forest License #1141742

Yigit
Keymaster

Hey,

Thanks for contacting us!

Each domain requires a separate license however you do not need a new license to receive updates, they are included in the price.
You can simply generate a Personal Token and insert it in Enfold theme options to receive auto updates and to update the theme from WordPress dashboard – https://kriesi.at/documentation/enfold/theme-registration/

Let us know if you have any other questions :)

Regards,
Yigit

September 24, 2019 at 9:53 am in reply to: Please offer another way of purchase aside from Envato/Themeforest #1141301

Yigit
Keymaster

Hi,

Thanks for choosing Enfold!

You can register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum whenever you have a question or an issue and we will gladly try to help :)

Regards,
Yigit

September 23, 2019 at 7:47 pm in reply to: Please offer another way of purchase aside from Envato/Themeforest #1141101

Yigit
Keymaster

Hey Johannes,

Thanks for contacting us!

I can understand your frustration but we have been selling our themes exclusively on ThemeForest since day one and we will probably be continuing to do so. Issue you experienced might be somehow cache related as another user told us they had similar experience.

We are sorry that you have missed this one, however if you would consider, please register to our newsletter – https://kriesi.at/newsletter to hear about future sales.

Regards,
Yigit

September 20, 2019 at 7:53 pm in reply to: I can't run this code in place of the custom css class. What is the reason. #1140325
Yigit
Keymaster
Hey,

Please insert “custom-box-shadow” in custom CSS field and then add following code to Quick CSS in Enfold theme options > General Styling
```
.custom-box-shadow { 
     box-shadow: 0 4px 30px -12px rgba(69,77,89,.18); 
     padding: 5px; 
     background: linear-gradient(90deg, rgb(255, 255, 255) 0%, rgb(248, 248, 248) 48%, rgb(255, 255, 255) 100%);
}
```
Cheers!
Yigit
- This reply was modified 6 years, 5 months ago by Yigit.
September 20, 2019 at 7:45 pm in reply to: Logo Issue #1140322
Yigit
Keymaster
Hey,

Please try adding following code to Quick CSS in Enfold theme options
```
.logo img {
    width: auto;
}
```
If that does not help, please post WP admin logins here privately so we can look into it :)

Best regards,
Yigit
September 20, 2019 at 7:41 pm in reply to: Woocommerce capability? #1140319

Yigit
Keymaster

Hi,

Thanks for contacting us!

Yes, Enfold is fully compatible with WooCommerce. You can check out Enfold shop demo – https://kriesi.at/themes/enfold-shop/

Let us know if you have any other questions :)

Cheers!
Yigit

September 20, 2019 at 6:58 pm in reply to: Demo of Backend #1140311

Yigit
Keymaster

Hey Michelle,

Thanks for contacting us!

Unfortunately, we do not have a demo where you can check out the backend. However a fellow Enfold user has created an Enfold video – https://www.youtube.com/watch?v=NB2JKqRL_bY where you can see how theme works.

You can simply go to Enfold theme options > General Styling and change the colors as necessary or use one of the predefined ones. You can also adjust certain elements individually in Advanced Styling tab. Here are some screenshots – https://imgur.com/a/tvRzmzF

I hope that helps! Let us know if you have any other questions or issues!

Regards,
Yigit

September 20, 2019 at 6:52 pm in reply to: forget my surname #1140309

Yigit
Keymaster

Hi,

Thanks for contacting us!

I have searched your email in our database, however user cannot be found. Please post your purchase code here privately so we can reset your forum account :)

Cheers!
Yigit

September 20, 2019 at 6:49 pm in reply to: Different menu on different pages #1140307

Yigit
Keymaster

Hi,

@Oups4740 We are happy that you like Enfold! :)

Please try using this plugin – https://eu.wordpress.org/plugins/zen-menu-logic/

If you have any other questions or issues, please start a thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post :)

Best regards,
Yigit

September 20, 2019 at 2:24 pm in reply to: Regarding Theme Purchase #1140227

Yigit
Keymaster

Hey,

Thanks for contacting us!

Yes, Enfold is compatible with PHP 7.2 :)

Let us know if you have any other questions!

Best regards,
Yigit

September 20, 2019 at 2:24 pm in reply to: Saving didnt work! Please reload the page and try again #1140226

Yigit
Keymaster

Hi,

Thanks for contacting us!

Your memory limit is 40M, pretty low. Please contact your hosting provider and ask them to increase it to 128M or preferably to 256M and that should solve the issue.

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Best regards,
Yigit

September 20, 2019 at 2:02 pm in reply to: Elements in the logo area – on the right – is it possible with Enfold? #1140218

Yigit
Keymaster

Hi Christina,

In that case, please refer to this post – https://kriesi.at/documentation/enfold/logo/#add-multiple-logos

Best regards,
Yigit

September 19, 2019 at 2:01 pm in reply to: PROBLEM WITH PAGES WITH BUTONS #1139922

Yigit
Keymaster

Hi,

You are welcome!

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

September 19, 2019 at 1:58 pm in reply to: "please set a mobile fallback image for this video in your wordpress backend." #1139920

Yigit
Keymaster

Hi,

@ceyhunkara, i just replied to your thread here – https://kriesi.at/support/topic/please-set-a-mobile-device-fallback-image-for-this-video-in-your-wordpress-backe/. Let us continue there :)

Best regards,
Yigit

September 19, 2019 at 1:56 pm in reply to: PLEASE SET A MOBILE DEVICE FALLBACK IMAGE FOR THIS VIDEO IN YOUR WORDPRESS BACKE #1139919

Yigit
Keymaster

Merhabalar Ceyhun,

Lutfen elementinizi duzenleyip video slide’ina mobilde goruntulenmek uzere gorsel yukleyin. Alternatif olarak sliderinizi mobilde gizleyip, sayfaniza sadece mobilde gorunen Video elementi ekleyebilirsiniz.

Evet, tek Turk benim :)

Best regards,
Yigit

September 19, 2019 at 1:47 pm in reply to: Enfold Site in un-responsive due to schedule time out #1139913

Yigit
Keymaster

Hey Ben,

Could you please post WP admin logins here privately so we can look into it?

Cheers!
Yigit

September 19, 2019 at 1:46 pm in reply to: Site support #1139912
Yigit
Keymaster
Hi,

Thanks for contacting us!

You can register to our support forum using your purchase code here – https://kriesi.at/support/register/ and start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post

Have you tried de-activating all active plugins and checked if that helps?

Edit: I replied to your thread – https://kriesi.at/support/topic/enfold-site-in-un-responsive-due-to-schedule-time-out/. Let us continue there :)

Cheers!
Yigit
- This reply was modified 6 years, 5 months ago by Yigit.
Author

Posts

Viewing 30 posts - 11,251 through 11,280 (of 82,620 total)

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