Page 349 – Support | Kriesi.at – Premium WordPress Themes

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January 2, 2020 at 5:33 pm in reply to: Enfold #1169164

Yigit
Keymaster

Hi,

Glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

January 2, 2020 at 5:32 pm in reply to: Archive on mobile does not show pic #1169163
Yigit
Keymaster
Hi Marco,

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
@media only screen and (max-width: 767px) {
.responsive .template-blog .blog-meta {
    width: 100%;
}}
```
But since square images are 180x180px, they would look blurry. You can use this plugin – https://wordpress.org/plugins/simple-image-sizes/ to change their sizes and to regenerate them :)

Best regards,
Yigit
January 2, 2020 at 5:30 pm in reply to: Single post "last updated on" #1169161

Yigit
Keymaster

Hey!

Glad Nikko could help!

Let us know if you have any other questions or issues!

Happy new year to you too :)

Cheers!
Yigit

January 2, 2020 at 5:28 pm in reply to: Like Box Facebook #1169157

Yigit
Keymaster

Hey!

Please do :) We will keep the thread open and wait to hear from you!

Cheers!
Yigit

January 2, 2020 at 5:27 pm in reply to: Icons on displaying online on certain pages #1169156

Yigit
Keymaster

Hi!

That is because official release will happen next week and this is beta version :)
If you would like to wait for that, you can but it will be almost the same version as beta version.

Best regards,
Yigit

January 2, 2020 at 5:26 pm in reply to: Can I remove the small preview image from blog layout #1169154

Yigit
Keymaster

Hi,

Glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

January 2, 2020 at 5:25 pm in reply to: Enfold #1169153

Yigit
Keymaster

Hey!

But somehow it is listed on installed plugins page. Please delete that version then :)

Regards,
Yigit

January 2, 2020 at 5:22 pm in reply to: Kopfzeile Infotext Formatierung #1169152

Yigit
Keymaster

Hi Jo!

Thanks for contacting us!

Please go to Enfold theme options > Advanced Styling and edit “Small bar above Main Menu” :)

Regards,
Yigit

January 2, 2020 at 5:21 pm in reply to: Accordion drop down icons overlapping with text on mobile #1169151
Yigit
Keymaster
Hey Mary!

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
@media only screen and (max-width: 480px) {
.js_active .av-elegant-toggle .toggler {
    padding-right: 55px;
}}
```
Regards,
Yigit
January 2, 2020 at 5:18 pm in reply to: Socket menu not showing #1169149

Yigit
Keymaster

Hey,

It seems like you have created your Footer menu but have not added any menu items. Please add menu items to your menu and then save :)

Cheers!
Yigit

January 2, 2020 at 5:16 pm in reply to: different color of the menu button #1169145
Yigit
Keymaster
Hey,

Thanks! Happy new year to you too :)

I tried adding following code to top of Style.css file of your child theme
```
/* Top menu */ 
li#menu-item-6974 a {
    background-color: red;
    padding-right: 10px;
    padding-left: 10px;
}
```
However changes are not being applied. Could there be some sort of server side caching?

Best regards,
Yigit
January 2, 2020 at 5:01 pm in reply to: Enfold Theme Update #1169139

Yigit
Keymaster

Hey!

Both logins did not work for me. Could you please check them once again?

Regards,
Yigit

January 2, 2020 at 4:58 pm in reply to: Enfold #1169138

Yigit
Keymaster

Hi,

Sorry i just noticed that you have installed LayerSlider as a standalone plugin and not bundled version. That is why updating the theme is not changing LayerSlider version. Please go to https://themeforest.net/downloads and download the latest version of the plugin and update it :)

Regards,
Yigit

January 2, 2020 at 4:55 pm in reply to: Icons on displaying online on certain pages #1169137

Yigit
Keymaster

Hi,

Thanks for contacting us!

We have fixed the issue and it will be included in upcoming update which is planned to be early next week.

I attached the latest available beta version in private content field. You can see change log here – https://kriesi.at/support/topic/enfold-upcoming-fixes/#post-1141048. Please update the theme :)

Regards,
Yigit

January 2, 2020 at 4:53 pm in reply to: Can I remove the small preview image from blog layout #1169136
Yigit
Keymaster
Hey,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:
```
.sidebar_left .single-small .post_author_timeline,
.sidebar_left .template-blog .blog-meta { display: none; }
```
Best regards,
Yigit
January 2, 2020 at 4:46 pm in reply to: Like Box Facebook #1169131

Yigit
Keymaster

Hey,

When i click your Facebook page link i am getting “Sorry, this content isn’t available right now”. So i believe your page is not public. Please make it public first and then check once again :)

Cheers!
Yigit

January 2, 2020 at 4:40 pm in reply to: Height columns sub menu #1169127

Yigit
Keymaster

Hi,

Glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

January 2, 2020 at 4:40 pm in reply to: PHP compatablity #1169126

Yigit
Keymaster

Hi,

You are currently using a very old version of the theme. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update Enfold to the latest version via FTP.

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

Best regards,
Yigit

January 2, 2020 at 4:15 pm in reply to: Height columns sub menu #1169116

Yigit
Keymaster

Hi,

Please go to Appearance > Menus and uncheck “Use as Mega Menu”. If that does not help, please post a screenshot and show the changes you would like to make. You can upload screenshots on imgur.com or Dropbox public folder and post the links here :)

Best regards,
Yigit

January 2, 2020 at 3:51 pm in reply to: Linked Image Overlay #1169113

Yigit
Keymaster

Hi,

Please make sure to flush cache if you are using a caching plugin and if “CSS file merging and compression” is enabled in Enfold theme options > Performance, please disable it, flush cache and then enable it.

If that still does not work, please create temporary admin logins and post them here privately so we can look into it :)

Cheers!
Yigit

January 2, 2020 at 3:49 pm in reply to: Enfold #1169111

Yigit
Keymaster

Hi!

I wanted to update Enfold to the latest available beta version but it did not work as your Maximum upload file size is currently 2 MB.

I attached the version in private content field. Could you please try updating the theme via FTP – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Cheers!
Yigit

January 2, 2020 at 3:37 pm in reply to: Enfold #1169108

Yigit
Keymaster

Hi,

Could you please create temporary admin logins and post them here privately so we can look into it?

Cheers!
Yigit

January 2, 2020 at 3:20 pm in reply to: Enfold #1169106

Yigit
Keymaster

Hey,

Could you please replace the content of /enfold/config-layerslider/config.php file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_6_3/layerslider/config.php in Appearance > Editor?

If you would like us to update the file for you, please post temporary WP admin logins here privately :)

Cheers!
Yigit

December 24, 2019 at 2:48 pm in reply to: Remove main menu from footer #1168955

Yigit
Keymaster

Hey Justin,

Please go to Appearance > Menus and select your Footer menu and uncheck “Enfold Footer Menu” under Menu Settings and save :)

Best regards,
Yigit

December 24, 2019 at 2:18 pm in reply to: Header hiding pop-up "close" button #1168951

Yigit
Keymaster

Hey Donal,

You are welcome!

Thank you! We wish you a Merry Christmas and Happy New Year :)

Regards,
Yigit

December 24, 2019 at 2:00 pm in reply to: Enfold crash #1168947

Yigit
Keymaster

Hi,

Could you please create temporary admin logins and post them here privately so we can look into it?

Regards,
Yigit

December 24, 2019 at 1:54 pm in reply to: WARNING notice ?? #1168946

Yigit
Keymaster

Hi,

I attached four links in private content field where this issue was resolved by hosting providers. Please ask them to review those links so they can fix it for you. This is not a theme issue, this is related to server settings :)

Regards,
Yigit

December 24, 2019 at 1:28 pm in reply to: None of the Google services are working – RECAPTCHA or MAPS #1168938
Yigit
Keymaster
Hey!

Could you please check following once again

If you use the restriction setting on Google try to remove that, wait a few minutes for google to apply your changes and then check again if the key works here. If it does, you probably have a syntax error in your referrer url

I tried your API key on my installation as well and received the same error so it has to be related to the API key or restriction settings rather than your plugins.

Google Map

Cheers!
Yigit
- This reply was modified 6 years, 3 months ago by Yigit.
December 24, 2019 at 1:23 pm in reply to: WARNING notice ?? #1168936

Yigit
Keymaster

Hey,

Could you please contact your hosting provider and inform them about the warning?

Best regards,
Yigit

December 24, 2019 at 1:20 pm in reply to: How to make logo responsive? #1168935

Yigit
Keymaster

Hi,

I checked your pages on mobile but they look fine on my end. Are you having responsive issues on a certain section? If so, please point it out :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 10,441 through 10,470 (of 82,625 total)

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