Page 338 – Support | Kriesi.at – Premium WordPress Themes

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January 14, 2020 at 3:01 pm in reply to: Fullscreen Slider – Caption does not show correct – 4.71 #1173357

Yigit
Keymaster

Hey!

Glad it is working fine now!

You can keep the file, no need to change it in future :)

Cheers!
Yigit

January 14, 2020 at 2:59 pm in reply to: Enfold – Upcoming fixes #1173355

Yigit
Keymaster

Hey,

We escaped HTML in slider titles for security reasons however we have reverted back as you guys would like to use it unescaped and that version will be included in upcoming version. We have “avf_slideshow_title” filter that can be used to escape HTML if necessary.

Please go to Appearance > Editor and edit /enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_7_1/av-helper-slideshow.php

If you would like us to update the file for you, please start a new thread under Enfold sub forum and attach temporary admin logins in private content field :)

Cheers!
Yigit

January 14, 2020 at 2:56 pm in reply to: I have registered and requested password multiple times but no email #1173352

Yigit
Keymaster

Hi,

Thanks for contacting us!

We have reset your forum account. Please see private content field below for your credentials :)

Best regards,
Yigit

January 14, 2020 at 2:54 pm in reply to: Is Enfold GDPR-ready and does the Cookie-modal work? #1173350

Yigit
Keymaster

Hey,

1- It is fixed at the bottom of the screen and not the bottom of the page as you can see in my screenshots – https://imgur.com/a/twKVtLi. I scrolled down on 2nd screenshot so you can see that users do not need to scroll down to see the message.
Please check your settings again.

2- That depends on your selection in “Default Cookie Behaviour”. You can try choosing “User must accept and must opt in, only essential cookies selected”. Before testing make sure to clear browser cache and cookies.

Regards,
Yigit

January 14, 2020 at 2:47 pm in reply to: Fullscreen Slider – Caption does not show correct – 4.71 #1173346

Yigit
Keymaster

Hi,

We escaped HTML in titles for security reasons however we have reverted back as users would like to use it unescaped.

Please go to Appearance > Editor and edit /enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_7_1/av-helper-slideshow.php

If you would like us to update the file for you, please create temporary admin logins and post them here privately :)

Best regards,
Yigit

January 14, 2020 at 2:45 pm in reply to: Enfold 4.7.1 issue on H1 #1173344

Yigit
Keymaster

Hi,

We escaped HTML in titles for security reasons however we have reverted back as users would like to use it unescaped.

Please go to Appearance > Editor and edit /enfold/config-templatebuilder/avia-shortcodes/av-helper-slideshow.php file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_7_1/av-helper-slideshow.php

If you would like us to update the file for you, please create temporary admin logins and post them here privately :)

Cheers!
Yigit

January 14, 2020 at 2:42 pm in reply to: Social icons #1173341

Yigit
Keymaster

Hi,

We have released two updates yesterday due to error in 7.4. I have just updated your theme to 4.7.1. Please review your website :)

Cheers!
Yigit

January 14, 2020 at 2:41 pm in reply to: Enfold 4.7.1 Timeline Module Broken #1173340
Yigit
Keymaster
Hi,

Thanks! For clarification, following line
```
if( !rray_key_exists( 'font-size', $this->title_styling ) )
```
should be as following
```
if( array_key_exists( 'font-size', $this->title_styling ) )
```
Best regards,
Yigit
January 14, 2020 at 2:14 pm in reply to: Social icons #1173332

Yigit
Keymaster

Hi,

Thanks for contacting us!

You are using Autoptimize so i could not check the version you are using. If you are not using the latest version 4.7.1, please update the theme – https://kriesi.at/documentation/enfold/theme-update/

If you are using the latest version, please create temporary admin logins and post them here privately so we can look into it :)

Regards,
Yigit

January 14, 2020 at 2:12 pm in reply to: Enfold 4.7.1 Timeline Module Broken #1173330

Yigit
Keymaster

Hi,

Glad you figured it out and thanks for sharing the solution :)

Regards,
Yigit

January 14, 2020 at 2:12 pm in reply to: how create Envato private token #1173328

Yigit
Keymaster

Hey!

You are welcome! Let us know if you have any other questions or issues :)

Cheers!
Yigit

January 14, 2020 at 1:50 pm in reply to: Enfold 4.7.1 Timeline Module Broken #1173319

Yigit
Keymaster

Hi,

Thanks for the heads up! We have informed our devs regarding the typo.

You can find corrected file here – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_7_1/timeline.php

Regards,
Yigit

January 14, 2020 at 1:43 pm in reply to: how create Envato private token #1173317

Yigit
Keymaster

Hi,

Please login here – https://account.envato.com/ using your ThemeForest/Envato logins and then go to – https://build.envato.com/create-token/

If it still does not work, please try using a different browser or incognito mode.

Cheers!
Yigit

January 14, 2020 at 1:21 pm in reply to: how create Envato private token #1173302

Yigit
Keymaster

Hey,

Thanks for contacting us!

You can find instructions here – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token. Please make sure you are logged in on Envato :)

Regards,
Yigit

January 14, 2020 at 1:19 pm in reply to: Icons Not Showing Up in Chrome #1173300

Yigit
Keymaster

Hi,

Could you please try to disable CDN, flush cache and re-enable it? It seems like changes made in .htaccess file are not taking affect at the moment.

Best regards,
Yigit

January 14, 2020 at 12:56 pm in reply to: Enfold problem with the edit of any page #1173275

Yigit
Keymaster

Hi,

You can generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options. After that you should receive update notifications and be able to update the theme from backend :)

Best regards,
Yigit

January 14, 2020 at 12:54 pm in reply to: Single product page layout issue #1173271

Yigit
Keymaster

Hi,

Glad Ismael could help! Let us know if you have any other questions or issues :)

Best regards,
Yigit

January 14, 2020 at 10:25 am in reply to: Icon list icons disappear after loading in Safari Browser #1173186

Yigit
Keymaster

Hi,

Great! We are marking this thread as resolved. If you have any other questions or issues, please feel free to start a new thread :)

Best regards,
Yigit

January 14, 2020 at 10:25 am in reply to: Dutch translation files, how to commit? #1173185

Yigit
Keymaster

Hi Roger,

Some of the fixes in 4.7 were not applied properly due to a file merging error. Could you please update the theme to 4.7.1? :)

Best regards,
Yigit

January 14, 2020 at 10:23 am in reply to: Social Icons are not visible in top bar #1173182

Yigit
Keymaster

Hi,

@goldengate415 thanks for reporting back Rob! :)

Best regards,
Yigit

January 14, 2020 at 10:22 am in reply to: Text Logo Styling issue #1173180

Yigit
Keymaster

Hi,

Your subtext font family is Open Sans at the moment. Have you figured it out already? If not, please elaborate on the changes you would like to make :)

Best regards,
Yigit

January 14, 2020 at 10:19 am in reply to: CSS help #1173175

Yigit
Keymaster

Hi Oscar!

Could you please flush browser cache and refresh your page a few times? It looks fine on my end. Attached a screenshot in private content field below :)

Cheers!
Yigit

January 14, 2020 at 10:18 am in reply to: Facebook icon #1173172

Yigit
Keymaster

Hi,

Glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

January 14, 2020 at 10:17 am in reply to: Updating to 4.6.3.1 is not working at all #1173170

Yigit
Keymaster

Hi,

Some of the fixes in 4.7 were not applied properly due to a file merging error. Could you please update the theme to 4.7.1? :)

Best regards,
Yigit

January 14, 2020 at 1:56 am in reply to: social buttons broken with WP 5.3.1 update #1173021

Yigit
Keymaster

Hi,

We have just released 4.7.1. Please update the theme once again. Sorry for the inconvenience!

Best regards,
Yigit

January 14, 2020 at 1:54 am in reply to: Problem with Enfold, LayerSlider on Safari 13.X and others #1173020

Yigit
Keymaster

Hi,

@fulanoinc Please update the theme to the latest version 4.7.1.

Best regards,
Yigit

January 14, 2020 at 1:54 am in reply to: Height of footer #1173018

Yigit
Keymaster

Hi,

Glad we could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

January 14, 2020 at 1:53 am in reply to: Social Icons are not visible in top bar #1173016

Yigit
Keymaster

Hi,

Sorry about that. Please update to version 4.7.1.

Best regards,
Yigit

January 14, 2020 at 1:52 am in reply to: Social icons still missing #1173015

Yigit
Keymaster

Hi,

Sorry about that. We have just released 4.7.1.

Best regards,
Yigit

January 14, 2020 at 1:44 am in reply to: Share button icons not showing #1173013

Yigit
Keymaster

Hi,

Please update Enfold to the latest version 4.7.1 – https://kriesi.at/documentation/enfold/theme-update/

@hgschaffler Great! :)

Best regards,
Yigit
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Viewing 30 posts - 10,111 through 10,140 (of 82,620 total)

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