Page 307 – Support | Kriesi.at – Premium WordPress Themes

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Posts
March 9, 2020 at 2:01 pm in reply to: Masonry #1191527

Yigit
Keymaster

Hi,

Could you please publish your page or share Wp admin logins with us privately? We are not able to view drafts :)

Regards,
Yigit

March 9, 2020 at 1:44 pm in reply to: mixed content #1191522

Yigit
Keymaster

Hi,

Thanks! I just deleted that missing background image as well. Please review your website :)

Best regards,
Yigit

March 9, 2020 at 1:42 pm in reply to: Hide classic section one pages #1191519

Yigit
Keymaster

Hi,

Thanks for the info Btina!

I have just updated Enfold to the latest version and kept the older version installed. Please review your website :)

Cheers!
Yigit

March 9, 2020 at 1:38 pm in reply to: Change the font size of the sidebar menu #1191517
Yigit
Keymaster
Hey,

Please try using the code as following
```
.widget_nav_menu a {
    font-size: 18px;
}
```
Best regards,
Yigit
March 9, 2020 at 1:36 pm in reply to: Fixes for Woocommerce integration needed #1191516
Yigit
Keymaster
Hi,

Please add following code to Quick CSS as well
```
.wc-gzd-additional-info {
    padding-left: 15px!important;
}
```
Regards,
Yigit
March 9, 2020 at 1:34 pm in reply to: Sliders disappeared – Website is incomplete #1191515

Yigit
Keymaster

Hi,

Please try disabling minify feature in Autoptimize and check if that helps.

Cheers!
Yigit

March 9, 2020 at 1:32 pm in reply to: Kindly assist with theme update for us #1191512

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

March 9, 2020 at 1:30 pm in reply to: mixed content #1191510

Yigit
Keymaster

Hi,

Login credentials are not working for me. Could you please check them once again?

Regards,
Yigit

March 9, 2020 at 1:23 pm in reply to: Kindly assist with theme update for us #1191506

Yigit
Keymaster

Hey,

Thanks for the info!

I just updated Enfold to the latest version 4.7.3 and confirmed that ALB is loading fine.

Please flush browser cache and review your website :)

Cheers!
Yigit

March 9, 2020 at 1:18 pm in reply to: Icon Grid Broken in MS Edge #1191501

Yigit
Keymaster

Hey,

Envato has updated their API therefore you would need to generate a Personal Token – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive updates. API keys no longer work.

Cheers!
Yigit

March 9, 2020 at 1:15 pm in reply to: Fatal error from WordPress #1191498

Yigit
Keymaster

Hi,

Please post FTP and WP admin logins here privately so we can look into it.

Regards,
Yigit

March 9, 2020 at 1:14 pm in reply to: enfold #1191497

Yigit
Keymaster

Hey,

You are welcome!

We are going to keep this thread open and wait to hear from you :)

Best regards,
Yigit

March 9, 2020 at 1:13 pm in reply to: avia advanced layout builder doesnt load, spinning wheel keeps on going #1191494

Yigit
Keymaster

Hey,

Thanks for contacting us!

You seem to be using version 3.5.4. Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update the theme via FTP.

If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start new threads under Enfold sub forum :)

Regards,
Yigit

March 9, 2020 at 1:12 pm in reply to: Menu item – problems after removing the reload active page function #1191491

Yigit
Keymaster

Hi,

Glad Victoria could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Best regards,
Yigit

March 9, 2020 at 12:39 pm in reply to: Theme Update and Caching Problem #1191470

Yigit
Keymaster

Hi,

Sorry for the late reply!

We have forwarded their message to our devs. We will update you hear once we hear back from them regarding cache.

Are you experiencing any issue other than cache at the moment?

Best regards,
Yigit

March 9, 2020 at 12:34 pm in reply to: Icon Grid Broken in MS Edge #1191465

Yigit
Keymaster

Hey,

Thanks for contacting us and sorry for the late reply!

I noticed that you are currently using an older version of the theme. Could you please firstly update Enfold to the latest version 4.7.3 – https://kriesi.at/documentation/enfold/theme-update/ and check if that helps?

Best regards,
Yigit

March 9, 2020 at 12:25 pm in reply to: Avia layout builder not saving, weird errors, can't change anything on page! #1191460

Yigit
Keymaster

Hi Barb,

No worries at all! We are glad this has resolved for you :)

Please let us know if you have any other questions or issues and enjoy the rest of your week :)

Best regards,
Yigit

March 9, 2020 at 12:22 pm in reply to: Online Booking Calendar #1191457

Yigit
Keymaster

Hi Nora,

Thanks for contacting us!

Enfold is fully compatible with WooCommerce Bookings – https://woocommerce.com/products/woocommerce-bookings and WooCommerce Bookings and Appointments – https://www.pluginhive.com/product/woocommerce-booking-and-appointments/ plugins.

We have used WooCommerce Bookings on our Hotel demo – https://kriesi.at/themes/enfold-hotel/product/one-bedroom-suite/. You can find integration instructions here – https://docs.woocommerce.com/document/google-calendar-integration/#

I hope that helps! Let us know if you have any other questions!

Best regards,
Yigit

March 9, 2020 at 12:18 pm in reply to: enfold #1191455

Yigit
Keymaster

Hi,

Your upload max size is currently 16M. Please increase it to 32M. You can check other recommended values here – https://kriesi.at/documentation/enfold/hosting-requirement/. After these changes, you should be able to upload the theme from WordPress dashboard :)

Regards,
Yigit

March 9, 2020 at 12:13 pm in reply to: Entypo font icon update please! #1191452

Yigit
Keymaster

Hey,

Thanks for contacting us!

We have updated Instagram logo in Enfold 4.7.3. Please make sure your clients update their themes if they would like to rock new Instagram logo :)

Cheers!
Yigit

March 9, 2020 at 12:09 pm in reply to: PAGE BUILDER DOSEN'T WORK ANYMORE! #1191447

Yigit
Keymaster

Hi,

@zaneqfourie Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update the theme via FTP. After updating the theme, you should be able to find Personal Token field in Enfold theme options.

If you would like us to update the theme for you, please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post and attach temporary admin logins in private content field. If you post them here, they will be visible to creator of this thread as well.

Best regards,
Yigit

March 9, 2020 at 12:06 pm in reply to: Change Widget Header Title Font Weight #1191446

Yigit
Keymaster

Hi,

I downloaded Montserrat font with 700 font weight and uploaded it in Enfold theme options > Import & Export. Then I went to Enfold theme options > Advanced Styling, edited “Widget title” only in logo area and set font weight to 700.

Please review your website :)

Cheers!
Yigit

March 9, 2020 at 11:57 am in reply to: Compatible WooCommerce Plugin #1191441

Yigit
Keymaster

Hey,

Please refer to point number 2 in this post – https://kriesi.at/documentation/enfold/woocommerce-shop/#custom-woocommerce-shop-overview-with-advanced-layout-editor :)

Cheers!
Yigit

March 9, 2020 at 11:52 am in reply to: Code block in Avia Layout Builder #1191439

Yigit
Keymaster

Hi @frankeee,

Please start a new thread under Enfold sub forum and attach temporary admin logins in private content field so we can look into it. Please point the page you are working on as well :)

Best regards,
Yigit

March 9, 2020 at 11:48 am in reply to: Compatibility with WooCommerce Bookings and Appointments by PluginHive #1191435

Yigit
Keymaster

Hi,

Thanks for contacting us!

Yes, Enfold is compatible with WooCommerce Bookings and Appointments plugin. Pluginhive team kindly made sure there are no compatibility issues with Enfold not too long ago.
You can use it on any Enfold demo including Travel demo.

I hope that helps! Let us know if you have any other questions :)

Best regards,
Yigit

March 6, 2020 at 4:18 pm in reply to: CSS changes in the mobile menu #1190914
Yigit
Keymaster
Hi,

Please add following code to Quick CSS as well
```
.html_av-overlay-side .av-burger-overlay-scroll {
    width: 100%;
}
.av-burger-overlay-inner {
    background-image: url(LINK-OF-YOUR-LOGO-HERE);
    background-repeat: no-repeat;
    background-position: 25px 25px;
}
```
Best regards,
Yigit
March 6, 2020 at 4:12 pm in reply to: Are Enfold and HubSpot compatible? #1190910

Yigit
Keymaster

Hi,

Great! Please let us know if you have any other questions or issues and enjoy your weekend :)

Best regards,
Yigit

March 6, 2020 at 3:45 pm in reply to: How to create 'drop up' feature for Hero Menu? #1190903

Yigit
Keymaster

Hi,

Thanks for contacting us!

Could you please post a link to your website and a screenshot showing the changes you would like to make? You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

Best regards,
Yigit

March 6, 2020 at 3:41 pm in reply to: Are Enfold and HubSpot compatible? #1190902

Yigit
Keymaster

Hey,

Thanks for contacting us!

We have not officially tested therefore we cannot guarantee however I searched our forums and found couple of threads where users mentioned they are using HubSpot CRM. It should work but we would not like to make false promises.

I hope that helps. Let us know if you have any other questions :)

Best regards,
Yigit

March 6, 2020 at 3:34 pm in reply to: Bizzarre CSS File Located wp-content > Uploads > Dynamic_Avia #1190901
Yigit
Keymaster
Hey,

Thanks for contacting us!

I changed your code to following one
```
#gallery-1 img {
    border-color: transparent !important;
}
```
Please flush browser cache and review your website :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 9,181 through 9,210 (of 82,620 total)

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