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Viewing 30 posts - 7,321 through 7,350 (of 82,625 total)
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  • in reply to: Stripe Header Menu not complete – Bug in Enfold Theme? #1261000

    Hey,

    Thanks for contacting us!

    Could you please post a link to your website so we can inspect the issue? :)

    Best regards,
    Yigit

    Hi,

    Glad Rikard could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

    in reply to: Answer is 404 #1260997

    Hi Manuel,

    I replied to that email. Please see private content field below :)

    Best regards,
    Yigit

    in reply to: Corona – Business & Portfolio Theme #1260995

    Hey,

    You are welcome!

    Enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: Several Issues with Enfold #1260994

    Hi,

    Thanks!

    I went to Enfold theme options and I was able to upload logo successfully. Could you please try flushing browser cache and check if that helps?
    If it does not and if you are using any browser add-ons, please try to disable them temporarily.

    I could not reproduce following issues though

    – Depending on what I adjust on the start page, the Testemonial Section changes
    – 2 Columned contents are displayed one below the other without me adjusting anything.

    Best regards,
    Yigit

    in reply to: Footer Still Present After Removal #1260990

    Hey,

    Could you please try clearing cache and check if that helps?

    Edit: If you disabled sidebars in Enfold theme options but enabled in Portfolio page settings, portfolio page settings would override theme option settings.

    Best regards,
    Yigit

    • This reply was modified 5 years, 4 months ago by Yigit.
    in reply to: Disable categorie link in blogs #1260987

    Hi,

    Glad Jordan could help!
    Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

    in reply to: Several Issues with Enfold #1260986

    Hi,

    Thanks for contacting us!

    Have you tried de-activating all active plugins and check if that helps?
    If it does not, please create temporary admin logins and post them here privately so we can look into it :)

    Cheers!
    Yigit

    in reply to: Header background-image hide only on smartphones #1260984

    Hi,

    You had some CSS errors in Style.css file of your child theme. I have fixed them and adjusted comments on following code so background image is removed on mobile

    	div.container.av-logo-container div.inner-container  {
    		background-image: none;
    /*		background-color: red;
    		background-image: url("");
    		background-repeat: no-repeat;
    		background-position: right top; */
    	}

    Please review your website :)

    Cheers!
    Yigit

    in reply to: Uploading Enfold through cpanel #1260979

    Hey,

    You should upload enfold.zip file inside /wp-content/ folder via file manager and then unzip it. It seems like you are uploading PSD files instead of theme files – https://kriesi.at/documentation/enfold/install-enfold-theme/#install-vianbspcpanel :)

    If you need assistance installing the theme, please create temporary admin logins and post them here privately along with your license so we can install the theme for you :)

    Regards,
    Yigit

    in reply to: Corona – Business & Portfolio Theme #1260977

    Hi Piotrek,

    It should be safe but please note that it might not be compatible with your WordPress and PHP versions so please try updating the theme on a testing environment firstly to be on the safe side :)

    Regards,
    Yigit

    in reply to: Account blocked #1260969

    Hi Daniel,

    Sorry to hear about your situation but I am afraid there is nothing we can do in this case.
    I am not sure if that is even possible but maybe you could create a new account and kindly ask them to transfer downloads to your account by providing them your licenses.

    Regards,
    Yigit

    in reply to: Page gets cut off on Chrome PC #1260964

    Hi,

    Thanks for the screenshot!

    They have a smaller screen and they are not using browser in full screen so this is kind of expected :)

    I would recommend you to edit your page and choose to display a transparent header under Layout section – https://imgur.com/a/uhi6Jj5
    Then, please edit the column element where you have your image and decrease top margin value – https://imgur.com/a/TQ2Ufvd so it would be closer to the top and image would be visible on smaller screens as well :)

    Best regards,
    Yigit

    in reply to: Buggy demo import, and buggy options #1260962

    Hi,

    Button Row element can be placed inside a Color Section element. Here is an example from front and backend from my local installation – https://imgur.com/a/r25RAqF

    “Display everywhere” widget area is the default widget area for pages, archives etc.
    It is not to display the same widget in every widget area so yes, you would need to duplicate the widget if you would like to display the same widget in sidebar and footer widget areas.

    Regards,
    Yigit

    in reply to: Do not work any slider on Enfold Theme #1260953

    Hi Dejan,

    You are welcome!

    If you have any other questions or issues, please let us know and enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: fatal error – whole Website is broke after one small change #1260948

    Hi,

    Thanks!

    After logging in I noticed the issue was only visible to logged out users so I went to WP Fastest Cache settings and flushed cache and that helped :)

    Please review your website.

    Best regards,
    Yigit

    in reply to: Do not work any slider on Enfold Theme #1260748

    Hi Dejan,

    Thanks for contacting us!

    Could you please go to Enfold theme options > Performance and disable JS file merging and compression, save theme options and check if that helps? After that you can re-enable the option :)

    Best regards,
    Yigit

    in reply to: Resize of Tab Section Images #1260745

    Hi,

    Please try adding following code to bottom of Quick CSS field

    .av-tab-with-image .av-inner-tab-title {
        display: block;
        width: 100%;
    }

    Best regards,
    Yigit

    in reply to: No se activa el menu de "Opciones del Tema" #1260728

    Hi,

    Please try to flush your browser cache using CTRL + Shift + R on Windows and CMD + Shift + R on Mac and check if that helps. Issue is clearly cache related :)

    Best regards,
    Yigit

    in reply to: No se activa el menu de "Opciones del Tema" #1260719

    Hey,

    Please clear cache and refresh your page a few times. I checked your website and it loads fine on my end. Please see screenshot in private content field below :)

    Cheers!
    Yigit

    Hi,

    You are welcome! We are always happy to help :)

    Let us know if you have any other questions or issues and enjoy the rest of your day!

    Best regards,
    Yigit

    in reply to: no access to Enfold theme options menu #1260707

    Hi,

    You are welcome!
    If you have any other questions or issues, please let us know and enjoy the rest of your day :)

    Best regards,
    Yigit

    in reply to: no access to Enfold theme options menu #1260703

    Hey Kim,

    Please hard refresh your page using CTRL + Shift + R on Windows and CMD + Shift + R on Mac. It works fine on my end. I attached a screenshots in private content field below :)

    Best regards,
    Yigit

    Hey,

    I added following code to /config-templatebuilder/avia-template-builder/assets/css/avia-builder.css in Appearance > Editor which fixed the issue on my local installation however it is not being applied on your site

    #avia_builder.avia-expanded {
        z-index: 9999;
    }

    If you have some sort of server side cache, please flush it. We will apply the fix in upcoming version :)

    Regards,
    Yigit

    in reply to: The events calendar breaks design #1260693

    Hey Asterios,

    Thanks for contacting us!

    Please go to Events > Settings > Display and uncheck “Use updated calendar designs” :)

    Best regards,
    Yigit

    in reply to: Margin height or space between rows of Portfolio #1260692

    Hey,

    Please flush cache and refresh your page a few times. There is no space on my end. Attached a screenshot in private content field.

    If I misunderstood the issue, please post a screenshot so we can make sure that we are on the same page. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here :)

    Cheers!
    Yigit

    in reply to: Blocks removed after saving page #1260690

    Hi,

    Glad Rikard could help! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

    in reply to: fatal error – whole Website is broke after one small change #1260689

    Hi,

    Thanks for contacting us!

    Please post FTP and WP admin logins here privately so we can look into it :)

    Cheers!
    Yigit

    in reply to: No Enfold settings #1260688

    Hi,


    @gharry79
    please make sure to flush cache. If you are using the latest version, clearing the cache should help. If it does not, please create temporary admin logins and post them here privately so we can look into it :)


    @bauchope
    Please make sure that you are using the latest version of the theme which is currently 4.7.6.4 – https://kriesi.at/documentation/enfold/theme-update/.
    If that does not help or if you have any other questions or issues, please start a thread under Enfold sub forum and attach temporary admin logins in private content field so we can look into it :)

    Best regards,
    Yigit

    in reply to: Copy a page from the Avia Layout Architekt #1260686

    Hi Harry,

    Glad you figured it out!
    Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

Viewing 30 posts - 7,321 through 7,350 (of 82,625 total)