Hey,

It doesn’t look like one of Enfold’s elements.

You can try Enfold’s Partner/Logo Element and add links to each image by editing them in the element.

Best regards,
Yigit

Hi,

Please check out this screen recording where I showed how to save, load, and delete templates: https://youtu.be/vy0_w6tH43Q

Best regards,
Yigit

Hi,

You are welcome, Kathleen!

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

Hi,

I installed the Envato Market plugin (https://www.envato.com/lp/market-plugin/), inserted your Personal Token into plugin settings and updated the theme. Please review your website.

If you have any other questions or issues, please register to our support forum (https://kriesi.at/support/register/) using your purchase code and start new threads under Enfold sub forum: https://kriesi.at/support/forum/enfold#new-post

Best regards,
Yigit

Hallo Michael,

Please create temporary WordPress admin logins, and FTP logins and post them in the private content field if you’d like us to update the theme for you.

Also, you can click the link in your email to reply to your thread. You don’t need to start a new one for each reply :)

Best regards,
Yigit

Hi,

Currently, WordPress’ default editor is the Block editor. We simply offer an option to switch to the classic editor in Enfold so after new installations, you’d need to select the WP Classic Editor in Enfold theme options.

Are you using HTML or Special characters such as >, < in your content? Special characters break the Advanced Layout Builder. If you must use special characters, please install the Special Character Translation plugin: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#using-special-characters

Your host can clear the server-side cache for you but plugin-based and browser caches should be cleared by you.

If you're still experiencing the issue, please post a screen recording and show it.

Best regards,
Yigit

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

Hey,

Are you not able to upload images on these image-sharing services https://imgur.com/ or https://img.savvyify.com/upload?

Then please go to the WordPress admin panel > Media > Add New, upload your screenshot, and send us the link. After the thread is resolved, you can remove the screenshots from your library.

Regards,
Yigit

Hi Daniel,

I edited the .htaccess file on the root of the WordPress installation, also, created a new .htaccess file inside the framework folder, and added the following to disable directory browsing

Options -Indexes

Then, I started a validation on Google Search Console on 1/4/23 but unfortunately, it’s still pending.

Please refer to Peter’s post here https://kriesi.at/support/topic/google-search-console-403-error-on-directory-wp-contentthemesenfoldframework-2/#post-1013166 or to this post https://rankmath.com/kb/fix-blocked-due-to-access-forbidden-403-error/ and check if these work for you.

Best regards,
Yigit

Hey Arantza,

Is it necessary to update?

Updates add new features, fix the bugs, and bring up compatibility with newer versions of PHP and WordPress so keeping the theme up-to-date is strongly recommended.

What risks do I take?

We test intensively before releasing new versions to make sure nothing breaks during updates however since all installations are not the same, things still may go wrong. We’d recommend creating a staging copy of your site and updating the theme there.

Which data goes lost when I do it?

If you modified theme files directly on the parent theme, those will be overwritten. If you use a child theme (https://kriesi.at/documentation/enfold/child-theme/) and modified the files on your child theme, your modifications will be safe.

Does the update delete my General or Advanced Styling?

No, a theme update doesn’t delete your theme options including General and Advanced Styling.

Best regards,
Yigit

Guten Tag Menke,

Yes, you would receive theme updates by inserting a Personal Token (https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token) in Enfold theme options or in the Envato Market plugin (https://www.envato.com/lp/market-plugin/).

You can contact the company that created your website to generate a Personal Token for you.

If that’s not possible, you’d need to purchase a new license on ThemeForest (https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990).

I hope this helps. Let us know if you have any other questions!

Best regards,
Yigit

Hi @EZWebdesign,

Thanks, Roger! We’ll include them in the upcoming version :)

Best regards,
Yigit

Hi John,

This is a known issue that is too complicated to be fixed, unfortunately.

If possible, please use another contact form such as Contact Form 7.

Best regards,
Yigit

Hello,

You are currently using an old version of Enfold 4.7.6.4. Updating the theme to the latest version 5.4.1 would fix the issue: https://kriesi.at/documentation/enfold/theme-update/

If you don’t have an access to the ThemeForest account that was used when purchasing the theme, you’d need to purchase a new license.

I hope this helps. Let me know if you have any other questions.

Best regards,
Yigit

Hi John,

As noted in the Contact Form element, excluding the page containing the contact form from caching is recommended. I see that you’re using a Contact Form on all your pages, so this doesn’t seem to be a viable solution.

I’m afraid currently we don’t have a solution for the cache issue on the Contact Forms.

Best regards,
Yigit