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Viewing 30 posts - 31 through 60 (of 82,581 total)
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  • in reply to: Current Enfold flagged by WordFence #1466136

    Hey,

    I just wanted to let you know that our developers addressed this issue and we will release Enfold 6.0.4 very soon.

    Regards,
    Yigit

    in reply to: Wordfence: Enfold #1466135

    Hey Rob,

    I just wanted to let you know that our developers addressed this issue and we will release Enfold 6.0.4 very soon.

    Regards,
    Yigit

    in reply to: Cross-Site Scripting #1466134

    Hi Peter,

    I just wanted to let you know that our developers addressed this issue and we will release Enfold 6.0.4 very soon.

    Regards,
    Yigit

    in reply to: error message – wp_vul_xss #1466133

    Hi,

    Just to let you know, our developers addressed this issue and we will release Enfold 6.0.4 very soon.

    Regards,
    Yigit

    Hi Steve,

    Yes, we’ll include this fix in an upcoming update.

    Here is the final version of this fix: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/enfold_6_0/config-woocommerce/config.php. Please use this file for affected sites instead.

    Regards,
    Yigit

    Hi,

    I replaced the content of /enfold/config-woocommerce/config.php file with this https://pastebin.com/5gm1bEMv in Appearance > Theme Editor.

    I checked your categories and I can see the banners. This may not be the final fix but I couldn’t find any issues on my local installation. Please check your pages and let us know if something isn’t working correctly.

    Thank you for the report, Steve and I’m sorry for the inconvenience.

    Best regards,
    Yigit

    • This reply was modified 7 months ago by Yigit.

    Hey Steve,

    Could you send us admin login credentials and FTP logins so we can investigate it?

    Regards,
    Yigit

    in reply to: Maleware problems with LayoutSlider #1460827

    Hi,

    We updated LayerSlider to the latest version 7.11.1 in Enfold 6.0.

    Please make sure you are using Enfold 6.0: https://kriesi.at/documentation/enfold/theme-update/.

    Regards,
    Yigit

    Hi,

    The admin-ajax.php file is returning a 403 response code. It looks like a security measure on your server, such as the ModSecurity, is causing this issue.

    Could you please contact your hosting provider again and ask them to temporarily disable the ModSecurity and check if that resolves the issue?

    Regards,
    Yigit

    in reply to: Font-Color of only one menu element #1460811

    Hi,

    Please go to Appearance > Menus, click the Screen Options on the top right corner, check the CSS Classes option, expand the menu item you’d like to edit, and give it a custom CSS class ( https://imgur.com/a/tfeRy5S ).

    Then, go to the Enfold theme options > General Styling > Quick CSS, and add the following code:

    
    #top #header .av-main-nav li.custom-menu-color > a { color: red; }
    

    Regards,
    Yigit

    Hey,

    Please try deactivating all active plugins and check if that fixes the issue.

    If it doesn’t, please send us a link to your login page and admin login credentials so we can investigate the issue.

    Regards,
    Yigit

    in reply to: Main Background image zooms in on refresh #1460803

    Hey,

    Increasing the height of your Color Section would fix this issue.

    Please edit your Color Section element, go to Layout > Section Height > Section Minimum Height, and set it to the at least 75% option. You can also set a custom percentage value.

    Regards,
    Yigit

    in reply to: Images not visibles in Home Page #1460800

    Hey,

    Please go to Siteground, go to Site Tools > Speed > Caching > Dynamic Cache, click the Flush Cache button next to your site, and check if that fixes the issue.

    Best regards,
    Yigit

    in reply to: Anchor links not working correctly in mobile menu #1460798

    Hi,

    1- Please try using the full link with the anchor and check if that fixes the issue. Safari is a bit problematic when it comes to anchor links.

    2- Using full links with the anchor may fix this issue as well. If it doesn’t, please try deactivating all active plugins and check if fixes the issue.

    If that doesn’t work, please send us a link to your login page as well. /wp-admin and /wp-login.php didn’t work for me.

    Regards,
    Yigit

    in reply to: support license #1459856

    Hey,

    Please go to the Enfold sub forum ( https://kriesi.at/support/forum/enfold#new-post ) and revalidate your existing Purchase Code.

    Please see the following screenshot to see how you can find your purchase code:

    Regards,
    Yigit

    in reply to: I don't have the key and themeforest access #1451877

    Hi Matthias,

    Unfortunately, you cannot download the latest version of Enfold without having an access to the ThemeForest account that was used when purchasing the license. If you don’t have an access to this account, you’d need to purchase a new license.

    After getting a license, you can download the latest version of Enfold from the Downloads page ( https://themeforest.net/downloads ) and install it in the WordPress admin panel > Appearance > Themes > Add New Theme.

    I hope this helps!

    Regards,
    Yigit

    in reply to: Inquiry Regarding Open Job Positions at Kriesi.at #1451642

    Hi Jitendra,

    Thank you for your interest in our company. Currently, we do not have any open positions.

    We encourage you to submit an application on our Jobs page ( https://jobs.kriesi.at/ ). We will keep your information on file and consider you when new opportunities arise.

    Regards,
    Yigit

    in reply to: ALB #1451641

    Hi Lee,

    Sorry for the late update, I was away for the WCEU.

    If I create a plugin to extend some of the ALB elements, can i sell the plugin with extended versions of ALB elements or does it have to be completely new code?

    You can sell the extended version of ALB elements.

    Regards,
    Yigit

    in reply to: Menu Parallax Demo Issues #1447605

    Hey,

    You can create another menu with full links and display that menu on the other pages. You can find the plugin and custom code snippet solutions to this at https://kriesi.at/documentation/enfold/menu/#different-menu-for-different-pages.

    If that doesn’t work, please try deactivating all active plugins. If the issue persists with all plugins deactivated, please send us admin login credentials so we can investigate the issue.

    Regards,
    Yigit

    in reply to: Discount #1447563

    Hi Mehran,

    Thanks for reaching out to us.

    It’s not possible to offer discount coupons on ThemeForest and since we currently don’t have a discount on Enfold, unfortunately, we cannot offer you one.

    Regards,
    Yigit

    in reply to: ALB #1447562

    Hi Lee,

    No problem!

    You can use an affiliate link for that. You can read more about ThemeForest’s Affiliate Program at https://themeforest.net/legal/affiliate.

    Let us know if you have any other questions.

    Best regards,
    Yigit

    in reply to: ALB #1447555

    Hi Lee,

    If I create a new demo design, can i sell them to enfold users?

    Yes, you can do that.

    If I create professionally designed ALB layouts / templates, Can i sell those individually to enfold users? example create a footer layout and sell that?

    You can do that too.

    I think I replied to you in another thread but if not, please make it clear to your customers that they are purchasing an Enfold demo or additional ALB elements and not an Enfold license.

    If I create a plugin to extend some of the ALB elements, can i sell the plugin with extended versions of ALB elements or does it have to be completely new code?

    I need to check this with Kriesi about this. I will give you an update after I hear from him.

    Regards,
    Yigit

    in reply to: Sell Demos #1447539

    Hi Lee,

    Yes, you can create Enfold demos and sell them to Enfold users.

    Please add a clear description so your customers know that they are getting an Enfold demo and not an Enfold license.

    Regards,
    Yigit

    in reply to: Menu Parallax Demo Issues #1447537

    Hi,

    Thanks for your patience.

    I checked your website on my iPhone and I can see the issue.

    However, if I change the link from https://yourdomain.com/#contact to #contact, as Ismael suggested, it works as expected.

    Could you please do that and send us admin login credentials if that doesn’t work?

    Regards,
    Yigit

    in reply to: Please contribute and translate Enfold #1446713

    Hi Roger and BigBatT,

    Both Italian and Dutch language files are added to the core. Thanks for your contributions!

    Regards,
    Yigit

    in reply to: Enfold and the Sensei PRO plugin #1445299
    This reply has been marked as private.
    in reply to: sell your Enfold to iran #1445196

    Hello,

    We sell Enfold exclusively on Envato/ThemeForest and according to our agreement with Envato, we cannot sell Enfold elsewhere.

    Thank you for reaching out to us though. We appreciate it.

    Best regards,
    Yigit

    in reply to: Enfold and the Sensei PRO plugin #1445145

    Hi,

    Does it work when you go to the WordPress admin panel > Enfold theme options > Select Your Editor, and select the Use Block Editor option ( https://imgur.com/a/AQFjNu0 )?

    Regards,
    Yigit

    in reply to: Problem with removing accordion # URL toggle-id’s #1445135

    Hi,

    I’m sorry, this section on our documentation was outdated. We’ve updated it.

    You can edit the Custom Tab ID in the Toggle item > Advanced > Developer Settings > For Developers: Custom Tab ID.

    Please make sure that the Enfold theme options > Layout Builder > Show Advanced Options > Hide Advanced Layout Builder Developer Options option is not disabled.

    Regards,
    Yigit

    • This reply was modified 8 months, 1 week ago by Yigit.
    in reply to: Enfold and the Sensei PRO plugin #1445125

    Hey,

    Could you please replicate the issue on a staging site and send us a link to your site, admin login credentials, and steps we need to take to reproduce the issue so we can investigate it?

    Regards,
    Yigit

Viewing 30 posts - 31 through 60 (of 82,581 total)