Forum Replies Created
-
AuthorPosts
-
Hi,
Just to let you know, our developers addressed this issue and we will release Enfold 6.0.4 very soon.
Regards,
YigitJuly 2, 2024 at 1:17 pm in reply to: WooCommerce category image banner no longer shows with Enfold 6.0 #1461001Hi Steve,
Yes, we’ll include this fix in an upcoming update.
Here is the final version of this fix: https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/enfold_6_0/config-woocommerce/config.php. Please use this file for affected sites instead.
Regards,
YigitJuly 1, 2024 at 9:56 pm in reply to: WooCommerce category image banner no longer shows with Enfold 6.0 #1460853Hi,
I replaced the content of /enfold/config-woocommerce/config.php file with this https://pastebin.com/5gm1bEMv in Appearance > Theme Editor.
I checked your categories and I can see the banners. This may not be the final fix but I couldn’t find any issues on my local installation. Please check your pages and let us know if something isn’t working correctly.
Thank you for the report, Steve and I’m sorry for the inconvenience.
Best regards,
Yigit- This reply was modified 6 months ago by Yigit.
July 1, 2024 at 8:39 pm in reply to: WooCommerce category image banner no longer shows with Enfold 6.0 #1460843Hey Steve,
Could you send us admin login credentials and FTP logins so we can investigate it?
Regards,
YigitHi,
We updated LayerSlider to the latest version 7.11.1 in Enfold 6.0.
Please make sure you are using Enfold 6.0: https://kriesi.at/documentation/enfold/theme-update/.
Regards,
YigitJuly 1, 2024 at 3:54 pm in reply to: avia page builder didn’t load and enfold settings not possible to save #1460812Hi,
The admin-ajax.php file is returning a 403 response code. It looks like a security measure on your server, such as the ModSecurity, is causing this issue.
Could you please contact your hosting provider again and ask them to temporarily disable the ModSecurity and check if that resolves the issue?
Regards,
YigitHi,
Please go to Appearance > Menus, click the Screen Options on the top right corner, check the CSS Classes option, expand the menu item you’d like to edit, and give it a custom CSS class ( https://imgur.com/a/tfeRy5S ).
Then, go to the Enfold theme options > General Styling > Quick CSS, and add the following code:
#top #header .av-main-nav li.custom-menu-color > a { color: red; }
Regards,
YigitJuly 1, 2024 at 3:18 pm in reply to: avia page builder didn’t load and enfold settings not possible to save #1460809Hey,
Please try deactivating all active plugins and check if that fixes the issue.
If it doesn’t, please send us a link to your login page and admin login credentials so we can investigate the issue.
Regards,
YigitHey,
Increasing the height of your Color Section would fix this issue.
Please edit your Color Section element, go to Layout > Section Height > Section Minimum Height, and set it to the at least 75% option. You can also set a custom percentage value.
Regards,
YigitHey,
Please go to Siteground, go to Site Tools > Speed > Caching > Dynamic Cache, click the Flush Cache button next to your site, and check if that fixes the issue.
Best regards,
YigitHi,
1- Please try using the full link with the anchor and check if that fixes the issue. Safari is a bit problematic when it comes to anchor links.
2- Using full links with the anchor may fix this issue as well. If it doesn’t, please try deactivating all active plugins and check if fixes the issue.
If that doesn’t work, please send us a link to your login page as well. /wp-admin and /wp-login.php didn’t work for me.
Regards,
YigitHey,
Please go to the Enfold sub forum ( https://kriesi.at/support/forum/enfold#new-post ) and revalidate your existing Purchase Code.
Please see the following screenshot to see how you can find your purchase code:
Regards,
YigitHi Matthias,
Unfortunately, you cannot download the latest version of Enfold without having an access to the ThemeForest account that was used when purchasing the license. If you don’t have an access to this account, you’d need to purchase a new license.
After getting a license, you can download the latest version of Enfold from the Downloads page ( https://themeforest.net/downloads ) and install it in the WordPress admin panel > Appearance > Themes > Add New Theme.
I hope this helps!
Regards,
YigitHi Jitendra,
Thank you for your interest in our company. Currently, we do not have any open positions.
We encourage you to submit an application on our Jobs page ( https://jobs.kriesi.at/ ). We will keep your information on file and consider you when new opportunities arise.
Regards,
YigitHi Lee,
Sorry for the late update, I was away for the WCEU.
If I create a plugin to extend some of the ALB elements, can i sell the plugin with extended versions of ALB elements or does it have to be completely new code?
You can sell the extended version of ALB elements.
Regards,
YigitHey,
You can create another menu with full links and display that menu on the other pages. You can find the plugin and custom code snippet solutions to this at https://kriesi.at/documentation/enfold/menu/#different-menu-for-different-pages.
If that doesn’t work, please try deactivating all active plugins. If the issue persists with all plugins deactivated, please send us admin login credentials so we can investigate the issue.
Regards,
YigitHi Mehran,
Thanks for reaching out to us.
It’s not possible to offer discount coupons on ThemeForest and since we currently don’t have a discount on Enfold, unfortunately, we cannot offer you one.
Regards,
YigitHi Lee,
No problem!
You can use an affiliate link for that. You can read more about ThemeForest’s Affiliate Program at https://themeforest.net/legal/affiliate.
Let us know if you have any other questions.
Best regards,
YigitHi Lee,
If I create a new demo design, can i sell them to enfold users?
Yes, you can do that.
If I create professionally designed ALB layouts / templates, Can i sell those individually to enfold users? example create a footer layout and sell that?
You can do that too.
I think I replied to you in another thread but if not, please make it clear to your customers that they are purchasing an Enfold demo or additional ALB elements and not an Enfold license.
If I create a plugin to extend some of the ALB elements, can i sell the plugin with extended versions of ALB elements or does it have to be completely new code?
I need to check this with Kriesi about this. I will give you an update after I hear from him.
Regards,
YigitHi Lee,
Yes, you can create Enfold demos and sell them to Enfold users.
Please add a clear description so your customers know that they are getting an Enfold demo and not an Enfold license.
Regards,
YigitHi,
Thanks for your patience.
I checked your website on my iPhone and I can see the issue.
However, if I change the link from https://yourdomain.com/#contact to #contact, as Ismael suggested, it works as expected.
Could you please do that and send us admin login credentials if that doesn’t work?
Regards,
YigitHi Roger and BigBatT,
Both Italian and Dutch language files are added to the core. Thanks for your contributions!
Regards,
YigitHello,
We sell Enfold exclusively on Envato/ThemeForest and according to our agreement with Envato, we cannot sell Enfold elsewhere.
Thank you for reaching out to us though. We appreciate it.
Best regards,
YigitHi,
Does it work when you go to the WordPress admin panel > Enfold theme options > Select Your Editor, and select the Use Block Editor option ( https://imgur.com/a/AQFjNu0 )?
Regards,
YigitHi,
I’m sorry, this section on our documentation was outdated. We’ve updated it.
You can edit the Custom Tab ID in the Toggle item > Advanced > Developer Settings > For Developers: Custom Tab ID.
Please make sure that the Enfold theme options > Layout Builder > Show Advanced Options > Hide Advanced Layout Builder Developer Options option is not disabled.
Regards,
Yigit- This reply was modified 7 months, 1 week ago by Yigit.
Hey,
Could you please replicate the issue on a staging site and send us a link to your site, admin login credentials, and steps we need to take to reproduce the issue so we can investigate it?
Regards,
YigitHi Lee,
I’m sorry for the delayed response.
You can definitely create your own elements for Enfold and offer them to Enfold users in a stand-alone plugin. A fellow Enfold user offered some elements ( https://www.spiderflystudios.com/resources/spiderfly-enfold-elements/ ).
You can also create your own Enfold demos ( https://kriesi.at/documentation/enfold/import-demos/#creating-demos ).
I hope this helps :) Let us know if you have any other questions.
Regards,
YigitHi Hogne,
I’m sorry for the delayed response.
I contacted our hosting provider to check if your IP is blocked.
As far as I know, our hosting provider’s security system automatically blocks IP addresses if it detects brute-force-like requests. This might have been the case. We’ll give you an update once we hear from them.
In the meantime, does the manual demo import ( https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo ) work for you?
Regards,
YigitMay 19, 2024 at 12:18 pm in reply to: Security Issue in Your Theme – Enfold – Responsive Multi-Purpose Theme #1444510Hi Adam,
Thanks for reaching out to us.
Please share more details of the issue you’ve identified with me at (Email address hidden if logged out) and we’ll address it as soon as we can.
Thank you.
Best regards,
Yigit -
AuthorPosts