Forum Replies Created
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AuthorPosts
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June 30, 2021 at 11:57 am in reply to: Changed 3 colours in General Styling > Footer and now site is a total mess. #1308092
Hey,
Thanks! However they are not working for me. I tried with both username and email. Could you please check them once again?
Regards,
YigitJune 30, 2021 at 11:55 am in reply to: Social Share Xing missing after Update to Enfold 4.8.3 #1308091Hi Ansgar,
You are welcome! It will be included in upcoming version so you will not need to replace it again :)
Best regards,
YigitHey Jake,
Thanks for contacting us!
The latest version of Enfold is compatible up to PHP version 8 and with the latest version of WordPress. Updating the theme would fix incompatibility issues that are related to WordPress and PHP version.
It is good that previous developers used a child theme. Updating should go pretty smoothly. In case they modified files such as header.php or footer.php on child theme, those files might need updating as well because Enfold 3.4.7 is a pretty old version and many of theme files were updated since then.
Could you please check which files are modified on the child theme? If there are only style.css and functions.php files, you can simply go ahead and update the theme :)
Regards,
YigitHi Rameez,
Thanks for contacting us!
It sounds like a cache issue. After making changes on your website, do not forget to flush cache in W3 Total Cache.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Cheers!
YigitJune 30, 2021 at 11:45 am in reply to: Changed 3 colours in General Styling > Footer and now site is a total mess. #1308084Hey,
Thanks for contacting us!
Could you please create temporary admin logins and post them here privately so we can look into it? :)
Best regards,
YigitHi Charles,
Thanks for contacting us!
Yes, we do and yes, there is. The latest version of Enfold is currently 4.8.3 – https://kriesi.at/documentation/enfold/changelog/ :)
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.3.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Cheers!
YigitHi Owusu,
Thanks for contacting us!
You can simply go to Enfold theme options > Demo Import and import any demo you like with a single click within a few minutes – https://kriesi.at/documentation/enfold/import-demos/.
If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Regards,
YigitHi,
That looks fine. There is still some space on both sides on mobile. If you would like to remove it you can use
@media only screen and (max-width: 1024px) { #top .home-color-section-width .container { padding: 0; } }Best regards,
YigitHi @codekruijf,
You can refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update the theme via FTP.
If you would like us to update the theme for you, please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post, have backup and attach temporary FTP and WP admin logins in private content field :)
Best regards,
YigitHey @tythaartist,
You can refer to this post – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp and update the theme via FTP.
If you would like us to update the theme for you, please start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post, have backup and attach temporary FTP and WP admin logins in private content field :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitJune 29, 2021 at 2:34 pm in reply to: höhe der farbsection reduzieren // reduce the height of the color section #1307944Hey solf,
Thanks for contacting us!
Please edit your Color Section element and give it a custom ID in Advanced > Developer Settings tab (“my-cs” in example below) and then add following code to bottom of Quick CSS field in Enfold theme options > General Styling
#my-cs { min-height: 60px; }Best regards,
YigitHey,
Thanks for contacting us and for the heads up!
You can go to Enfold theme options > General Layout and choose to display a boxed layout and then go to Enfold theme options > General Styling > Body Background and set body background color to grey and main content background color to white :)
Best regards,
YigitHey Martin,
Thanks for contacting us!
Mentioned file is Enfold’s file however matched text is not part of it so file might be modified. Please re-install the theme and re-scan :)
Best regards,
YigitHi,
There are no errors in console regarding success message. Could you please post FTP logins here privately as well so we can look further into it?
Cheers!
YigitHey Michael,
Thanks for contacting us!
Your code seems invalid. Please refer to screenshot below to find your purchase code

Unfortunately it is not possible to register to our support forums without a valid purchase code.
Regards,
YigitHi,
You are welcome! Let us know if you have any other questions and enjoy the rest of your day! :)
Best regards,
YigitHi,
Please add following code to bottom of Quick CSS field as well
#top .home-color-section-width .container { padding: 0; }Best regards,
YigitHi Moss,
Glad you figured it out and thanks for sharing your solution!
Let us know if you have any other questions and enjoy the rest of your day :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHey Moss,
Thanks for contacting us!
Have you figured it out already? Your submenu element looks fine on my end.
If you have not, please check login credentials again because they did not work for me.
Best regards,
YigitHi,
Thanks!
You have edited Button element twice in Advanced Styling and in first one border radius was set to 100px. I simply removed it and that helped.
Please review your website :)
Best regards,
YigitHi,
Please change the code to following one
#top .home-color-section-width .avia-slideshow { max-width: 1310px; margin: auto; }:)
Best regards,
YigitHey Jens,
I could not reproduce the issue on my installation either. Could you please post FTP logins here privately as well? I do not think the issue is related to older version of the theme however I would like to update the theme to rule out that possibility :)
Best regards,
YigitHi,
Thanks for contacting us!
Please edit your Color Section element and give it a Custom ID in Advanced > Developer Setting tab (“my-cs” in example below) and then add following code to bottom of Quick CSS field
#my-cs .avia-slideshow { max-width: 1310px; margin: auto; }Best regards,
YigitHey Celine,
Thanks for contacting us!
It seems like you used default editor to create your first post and Advanced Layout Builder to create the second one. When using ALB to create your blog posts, you would need to add each element manually including post meta, comments and related entries. You can add Post Slider element to the bottom of your post, choose to display posts from post tag and then under filters choose not to display duplicated entries – https://imgur.com/a/EjArpmu :)
Best regards,
YigitHey,
Thanks for contacting us!
You can go to Enfold theme options and disable “Lightbox Modal Window” and then install this plugin – https://wordpress.org/plugins/prettyphoto/. I am not sure if this is prettyPhoto’s official WordPress plugin however after disabling Lightbox Modal Window in theme options, you can use 3rd party lightbox plugins :)
Best regards,
YigitJune 28, 2021 at 1:38 pm in reply to: How to change the formatting of product options in order emails? #1307737Hi,
Thanks for contacting us and sorry for the late reply!
I just tested it on my testing installation and it is on the same line for me. Please see – https://imgur.com/a/vUJIAIM
Have you modified email templates?
Best regards,
Yigit -
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