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Hey @miashia,
After making changes to your site, please make sure to clear any server-side, plugin-based, and browser caches.
If this doesn’t help, please check the login credentials once again because they didn’t work for me.
Regards,
YigitHey Thomas,
Thanks for your recommendation!
Did you test the WP Scalability Pro plugin on any of your Enfold sites? If you did, did you experience any issues?
Regards,
YigitHey Anne,
Please create temporary admin logins and post them here privately so we can look into it.
Regards,
YigitHey,
Profile 01, Profile 02, and Profile 03 are 260×185 pixels and the rest of the images are 900×600 pixels. Please make sure the ratio of the images is the same.
Regards,
YigitHi,
You are welcome!
Let us know if you have any other questions and enjoy your weekend.
Best regards,
YigitHey,
You have an outdated version of /includes/helper-main-menu.php in your child theme. Please update the file with a fresh copy and then reapply your modifications on the file.
Please make sure to have backups to be on the safe side.
Regards,
YigitHi,
I couldn’t reproduce the issue with Enfold 5.6.5, WordPress 6.2.2, and PHP 8.2.4.
It looks like the issue is related to your server settings. Please contact WP Engine support team (https://wpengine.com/support/) and let them know about the error you are getting.
If fixing that error doesn’t resolve the slider issue, please replicate the issue on a staging site and send us admin login credentials and FTP logins privately so we can investigate it.
Best regards,
YigitHey José,
Please send us the new purchase code and we will send you the older Enfold versions once we validate your purchase.
I’d probably try updating the PHP version and then updating WordPress, Enfold, and plugins via FTP or in your case, by overwriting the files manually.
Best regards,
YigitHey Neil,
Please refer to this post https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo and try importing the demo manually.
Our host only blocks IPs when their security software detects multiple brute-force like attempts from certain IPs.
Best regards,
YigitHey BeeCee,
I just wanted to let you know that this option will be added in Enfold 5.6.4.
Regards,
YigitHey,
Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab
#top .avia-button .av-siteloader { display: none; }Regards,
YigitHey Cirlene,
It looks like there’s been a mistake. We don’t have an item called “Entrada triunfal de Jesus no Domingo de Ramos”.
We sell the premium WordPress theme Enfold (https://kriesi.at/themes/enfold-overview/). You might have found our link on one of the websites that use our theme. Please contact the website owners for further assistance.
Best regards,
YigitHey,
Please edit your Cell and select Full Size for the image size (https://i.imgur.com/1OL79yo.png).
If you have any other questions, please start a thread. You can register to our support forum (https://kriesi.at/support/register/) and start new threads under Enfold subforum (https://kriesi.at/support/forum/enfold#new-post).
Best regards,
YigitHey,
Please go to https://kriesi.at/support/forum/enfold/#new-post and revalidate your purchase code. After that, you should be able to start new threads at https://kriesi.at/support/forum/enfold/#new-post.
Please let us know if that doesn’t work so we can log in to your account and check the issue. Please note that we will need to reset your password to do that.
Regards,
YigitHi,
You can do the following:
Please add the following code to the bottom of the Functions.php file of your child theme or as a new snippet in the Code Snippets plugin to enable advanced Custom Element Template options:
add_theme_support( 'show_advanced_custom_element_options' );Go to Enfold theme options > Custom Element Templates, enable CETs, enable the Show Advanced Options, in the Hierarchical Custom Elements field, select the “Allow use of hierarchical custom elements” option, and in the Custom Elements For Subitems field, select the “Individually select subitem custom element templates” option.
Then, edit one of your pages, go to the Custom Elements tab of ALB, click the Add New Custom Element (https://i.imgur.com/DSxiFWB.png), select the Accordion Slider element, adjust it as needed, and save. Then you can replace your Accordion Sliders with this element. If you need to edit it, you can click the Edit Custom Elements button and edit your Accordion Slider CET.
If you have more than one element, you can create a separate page with those elements and display it using the Page Content element (https://i.imgur.com/kJkr6Ev.png).
Best regards,
YigitHey Jason,
I’m afraid we don’t have any suggestions for an alternative events plugin.
And regarding the ACF integration, unfortunately, I cannot tell when it will be available but we are actively working on it.
Regards,
YigitHi,
If the previous domain you used your license on is no longer active, you can use the license on the new site. It’s fine as long as the license count matches the active site count.
I hope this helps. Let us know if you have any other questions.
Regards,
YigitHey,
You can use the same license on subdirectories however for multi-sites and subdomains, you’d need a separate license for each installation. You can read more about the licenses at https://themeforest.net/licenses/standard.
I hope this helps. Let us know if you have any other questions.
Best regards,
YigitHi,
Please use the Better Search Replace (https://wordpress.org/plugins/better-search-replace/) plugin to search and replace your old link with the new one.
Best regards,
YigitHey Simone,
You can go to Enfold theme options > Blog Layout > Blog Layout and select the Use the advanced layout editor to build your own blog layout option (https://i.imgur.com/J61TGUh.png). After that, you can edit your Blog page with Advanced Layout Builder, add a Blog Posts element to your page, and exclude the category you wouldn’t like to display on your blog page (https://i.imgur.com/ssABwkz.png).
I hope this helps.
Best regards,
YigitHey Larbi,
I logged in to your site and confirmed that demos are available. Please go to Enfold theme options > Demo Import (https://i.imgur.com/dZNEdoE.png) and import the demo you like.
Best regards,
YigitHey Debbie,
I would appreciate your help in understanding which Enfold Theme Licence we need to purchase, I do not fully understand the difference between the PSD version and the Fully Responsive, can you please explain?
If you need to purchase a new license, you would need to purchase the WordPress theme: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990.
I need to explain to my manager what we have and what we need to purchase and why. Our WordPress theme options screen shows us having version 4.4.1. Is this the PSD version or an old version of the Responsive?
Do you have access to the ThemeForest/Envato account that was used when the theme was first purchased? If so, you can log in with that account and go to the Downloads page (https://themeforest.net/downloads) to download the latest version of Enfold and install it in Appearance > Themes > Add New.
After that, you can refer to this post https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token, generate a Personal Token and insert it in Enfold theme options to receive auto updates.
If you don’t have access to the ThemeForest account but have an API key in Enfold theme options > Theme Updates, you can try installing the Envato Market (https://www.envato.com/lp/market-plugin/) plugin and inserting your API key in plugin settings to see if you’ll receive the update.
If my suggestions above don’t work, you’d need to purchase a license because you are using an outdated version of Enfold which is not compatible with the latest version of WordPress and PHP.
Are there any discounts for non profit organisations?
Besides Black Friday and Cyber Monday, we don’t offer discounts, unfortunately.
Lifetime updates are included in your purchase, so please do not lose access to your ThemeForest/Envato account.
I hope this helps! Let us know if you have any other questions.
Best regards,
YigitHi,
Our developers fixed the issue and it will be included in the upcoming version of Enfold.
@sterqonline Please see the private content field below.Regards,
YigitHi,
- Please go to Enfold theme options > Layout Builder, enable the Show Advanced Options toggle, and enable the Debug Mode for admins (https://i.imgur.com/3FvoNJV.png).
- On an empty page, add a Social Buttons element to your page, configure it, and copy its shortcode from the debug field (https://i.imgur.com/QbNvXT2.png)
- Go to Appearance > Widgets, add a Custom HTML widget to your widget area, and paste the shortcode into it.
Best regards,
YigitHey Pete,
Our developers fixed the issue and it will be included in an update we’re going to release soon.
If you’d like to apply the patch, please go to Appearance > Theme File Editor > Enfold > config-woocommerce/config.php file and replace the content with: https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_5_6_2/config-woocommerce/config.php.
If you’d like us to apply the fix for you, please create temporary admin logins and send them privately along with the FTP logins.
Regards,
YigitHey Sebastian,
I checked your website and cookies were not loaded before I accepted them. Did you select one of the “User must select” options in Enfold theme options > Privacy and Cookies > Cookie Handling > Default Cookie Behaviour (https://i.imgur.com/LmSxPbq.png)?
To add custom cookies, please check out this post: https://kriesi.at/documentation/enfold/privacy-cookies/#additional-custom-cookies.
Best regards,
YigitHey,
There’s nothing wrong with your code or the way you posted it on the forums. It looks like using shortcodes inside the code on the forums causes this but due to the complex setup of our forum and lack of permissions, we couldn’t investigate this enough to tell what exactly caused the issue.
Best regards,
Yigit
