Page 153 – Support | Kriesi.at – Premium WordPress Themes

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July 23, 2021 at 5:41 pm in reply to: Problem with Icon Box after Enfold 4.8.4 Update #1311955

Yigit
Keymaster

Hi,

We are planning to release a follow up update on Monday. Thanks for your understanding! :)

Best regards,
Yigit

July 23, 2021 at 5:40 pm in reply to: Icon box issue #1311954

Yigit
Keymaster

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

July 23, 2021 at 5:29 pm in reply to: Icon box issue #1311951

Yigit
Keymaster

Hi @Brittany20,

I have updated the files on your installation. Please review your website :)

Best regards,
Yigit

July 23, 2021 at 5:06 pm in reply to: showing warning words in everywhere of the dashboardv #1311944

Yigit
Keymaster

Hey,

Glad you figured it out!

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

July 23, 2021 at 5:00 pm in reply to: Icon box issue #1311943

Yigit
Keymaster

Hi @Brittany20,

Could you please switch user role to Administrator? :)

Best regards,
Yigit

July 23, 2021 at 4:45 pm in reply to: Issues with theme #1311938

Yigit
Keymaster

Hi,

Thanks for contacting us!

Could you please go to Enfold theme options > Performance and disable JS file merging and compression, save theme options, clear cache and check if that helps?

Best regards,
Yigit

July 23, 2021 at 4:19 pm in reply to: Problem with new update 4.8.4 #1311935
Yigit
Keymaster
Hi @Marcel,

We are planning to release an update on Monday.

If you would like to apply the fixes manually:
For Icon Box element, please go to /enfold/config-templatebuilder/avia-shortcodes/iconbox/iconbox.php in Appearance > Editor and find following on 553rd line
```
$default = $this->sync_sc_defaults_array( $default );
```
and change it to following
```
$default = $this->sync_sc_defaults_array( $default, 'no_modal_item', 'no_content' );
```
For Animated Numbers element, please go to /enfold/config-templatebuilder/avia-shortcodes/numbers/numbers.php in Appearance > Editor and find following on 631st line
```
$default = $this->sync_sc_defaults_array( $default );
```
and change it to following
```
$default = $this->sync_sc_defaults_array( $default, 'no_modal_item', 'no_content' );
```
To fix Dark & Light Transparent Buttons, please replace /enfold/config-templatebuilder\avia-template-builder\php\base-classes\class-popup-templates-callback.php file with – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_4/base-classes/class-popup-templates-callback.php

Best regards,
Yigit
July 23, 2021 at 4:18 pm in reply to: Icon box issue #1311934

Yigit
Keymaster

Hi @elliephillips,

Please create temporary admin logins and post them here privately so we can update the files for you.

Best regards,
Yigit

July 23, 2021 at 4:10 pm in reply to: Nach WordPress Update auf 4.8 Fehlermeldung #1311930

Yigit
Keymaster

Hi,

Our devs found out that issue is related to LayerSlider. We are going to check with LayerSlider team. I believe they will update their plugin soon.

Deactivating LayerSlider in Enfold theme options > Layout Builder helps with the warning.

Best regards,
Yigit

July 23, 2021 at 4:10 pm in reply to: Kritischer Fehler / Critical error: WP 5.8 | PHP 8.0 | enfold 4.8.4 #1311929

Yigit
Keymaster

Hi,

Our devs found out that issue is related to LayerSlider. We are going to check with LayerSlider team. I believe they will update their plugin soon.

Deactivating LayerSlider in Enfold theme options > Layout Builder helps with the warning.

Best regards,
Yigit

July 23, 2021 at 3:32 pm in reply to: Icon box issue #1311917

Yigit
Keymaster

Hey,

I have updated the files for you. Please review your website :)

Regards,
Yigit

July 23, 2021 at 3:31 pm in reply to: Problem with new update 4.8.4 #1311916

Yigit
Keymaster

Hey @freja74,

Yes, we have reverted back to classic widgets until we add support for new ones :)

You are welcome! Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit

July 23, 2021 at 3:22 pm in reply to: Problem with Icon Box after Enfold 4.8.4 Update #1311914

Yigit
Keymaster

Hi @levchenko11,

I updated the theme files for you. Please review your website :)

Regards,
Yigit

July 23, 2021 at 3:21 pm in reply to: Problem with new update 4.8.4 #1311913

Yigit
Keymaster

Hey @freja74,

I updated theme files. Please review your website :)

Best regards,
Yigit

July 23, 2021 at 3:13 pm in reply to: Color Section Layout Element Image Not Displayed in v4.8.4 #1311911
Yigit
Keymaster
Hey,

You had following custom CSS code on the top of Quick CSS field
```
.page-id-3478 #main .main_color {
    background: #e0e0e0;
}
```
I commented it out and that helped. Please review your website :)

Cheers!
Yigit
July 23, 2021 at 2:56 pm in reply to: Spacing issues #1311905

Yigit
Keymaster

Hi,

Could you please edit the user role and switch it to Administrator? :)

Regards,
Yigit

July 23, 2021 at 2:50 pm in reply to: Icon Boxes broken in 4.8.4 Enfold Update with WordPress 5.8 #1311903

Yigit
Keymaster

Hi,

You are welcome, Roberto!
Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit

July 23, 2021 at 2:42 pm in reply to: Icon Boxes broken in 4.8.4 Enfold Update with WordPress 5.8 #1311901

Yigit
Keymaster

Hey @robertosa,

Thanks! I updated the files for you. Please review your website :)

Regards,
Yigit

July 23, 2021 at 2:35 pm in reply to: Need activation of LayerSlider #1311896

Yigit
Keymaster

Hi Sunil,

Thanks for contacting us!

You would need to purchase a LayerSlider license to access premium features. Bundles version does not include premium features.

Regards,
Yigit

July 23, 2021 at 2:27 pm in reply to: Font Color #1311893

Yigit
Keymaster

Hi,

This thread seems to be duplicated. Will close this one and reply to this one – https://kriesi.at/support/topic/spacing-issues-6/ :)

Best regards,
Yigit

July 23, 2021 at 2:20 pm in reply to: Problem with new update 4.8.4 #1311890

Yigit
Keymaster

Hi,

@jcstone3 could you please flush browser cache and refresh your page a few times? Icon Boxes show up fine on my end – https://imgur.com/a/XbawKfC :)

Best regards,
Yigit

July 23, 2021 at 2:18 pm in reply to: Icon Boxes broken in 4.8.4 Enfold Update with WordPress 5.8 #1311889

Yigit
Keymaster

Hi,

You can go to Users > Add New and add a new user with Administrator role and post username and password here in private content field. After we confirm that we update the files, you can go to Users, edit that user and delete it :)

Best regards,
Yigit

July 23, 2021 at 2:15 pm in reply to: numbers with effects #1311888

Yigit
Keymaster

Hi @lisa1231948,

I updated the files on your installation. Please review your website :)

Best regards,
Yigit

July 23, 2021 at 2:08 pm in reply to: Updating Enfold to 4.8.4 #1311885

Yigit
Keymaster

Hi,

You do not need to do anything, I removed the folder already and confirmed in WP backend that older version of the theme was removed.

I noticed you have 2 more open threads and I will reply to them soon. Would you need further assistance on this thread or shall we close this one? :)

Best regards,
Yigit

July 23, 2021 at 2:05 pm in reply to: Accordion Toggle still jumping to the top after updating js file #1311882

Yigit
Keymaster

Hi Daniel,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

July 23, 2021 at 1:01 pm in reply to: Updating Enfold to 4.8.4 #1311859

Yigit
Keymaster

Hey,

I have deleted the older version of the theme via FTP. I noticed that complete folder downloaded from ThemeForest was uploaded instead of only installable WordPress files.

You have inserted Personal Token in Enfold theme options so you would receive auto updates and not need to manually update in future. If you would like to for whatever reason and would like us to assist you, please feel free to let us know and we will gladly help :)

Regards,
Yigit

July 23, 2021 at 12:58 pm in reply to: Problem with new update 4.8.4 #1311857

Yigit
Keymaster

Hey,

Please flush browser cache and refresh your page a few times – https://imgur.com/a/BQTWDlb

Best regards,
Yigit

July 23, 2021 at 12:56 pm in reply to: Accordion Toggle still jumping to the top after updating js file #1311856

Yigit
Keymaster

Hey Daniel,

Thanks for contacting us!

Could you please go to Enfold theme options > Performance and disable JS file merging and compression, clear cache once again and check if that helps?

If it does not, please create temporary admin logins and post them here privately so we can look into it

Regards,
Yigit

July 23, 2021 at 12:53 pm in reply to: Icon Boxes broken in 4.8.4 Enfold Update with WordPress 5.8 #1311850

Yigit
Keymaster

Hey Roberto,

Yes, that is correct. As I mentioned in my post, if you do not mind sharing temporary WP admin logins here privately, we can update the files for you :)

Best regards,
Yigit

July 23, 2021 at 12:47 pm in reply to: Problem with new update 4.8.4 #1311847

Yigit
Keymaster

Hi @mejba,

I updated the files. Please review your website :)

Best regards,
Yigit
Author

Posts

Viewing 30 posts - 4,561 through 4,590 (of 82,624 total)

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