Hey,

Thanks for contacting us!

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Regards,
Yigit

Hey,

Enfold main menu was not selected in Appearance > Menus. I selected it and then saved the menu and then helped. We would need to update the theme as well however it is not working via WP dashboard. Could you please post FTP logins here privately as well? :)

Regards,
Yigit

Hi,

Sorry for the confusion, I meant temporary admin logins to your WordPress dashboard so we can login to your site and inspect the issue :)

Best regards,
Yigit

Hi,

You would need to change the code to following one to display 7 columns

/**
 * Change number of upsells output
 */
add_filter( 'woocommerce_upsell_display_args', 'wc_change_number_related_products', 20 );

function wc_change_number_related_products( $args ) {
 
 $args['posts_per_page'] = 7;
 $args['columns'] = 7; //change number of upsells here
 return $args;
}

and use following CSS code instead

#top .product_column_4 .upsells .products .product {
    width: 13.4%;
}
#top .upsells.products h2 { text-align: center; } 

Result should be as following – https://imgur.com/a/TRDKsrV

Best regards,
Yigit

Hi Guido,

Glad Ismael could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

Hi @enoversum,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day! :)

Best regards,
Yigit

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

Hi,

You are welcome, Galina! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

Hi,

Thanks for contacting us!

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Regards,
Yigit

Hi Alan,

It seems like PHP ZIP Archieve extension is still disabled though. I attached a link in private content field where you can see that it is disabled. A server restart might be necessary :)

Regards,
Yigit

Hi,

I temporarily switched to Enfold parent theme and lightbox worked correctly. Issue seems to be related to modified files on your child theme. Could you please update header.php and footer.php files on your child theme and check if that helps?

Best regards,
Yigit

Hi,

You can use (Email address hidden if logged out) but please post login credentials here privately so any available moderator can look into it :)

Best regards,
Yigit

Hey Heleen,

Thanks for contacting us!

We only provide support to our registered users. Could you please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new thread under Enfold sub forum so we can look into it? :)

Best regards,
Yigit

Hey,

Thanks for contacting us!

Could you please check if you have a server side cache? If you do, please try clearing it and check if that helps :)

Best regards,
Yigit

Hey Alwin,

Thanks for contacting us!

Yes, that would be possible. Please see – https://kriesi.at/documentation/enfold/menu/#different-menu-for-different-pages :)

Best regards,
Yigit