Page 147 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 4,381 through 4,410 (of 82,624 total)

← 1 2 3 … 146 147 148 … 2,753 2,754 2,755 →

Author

Posts
August 27, 2021 at 5:25 pm in reply to: Can't Click Buttons In Safari #1318699

Yigit
Keymaster

Hi,

Thanks for contacting us!

I tested your website on Safari on my mac and iphone however both button and linked image is working fine on my end. I attached a screencast from desktop Safari in private content field below.

Have you figured it out already? :)

Best regards,
Yigit

August 27, 2021 at 5:19 pm in reply to: How do I loop a Vimeo video in fullscreen slider? #1318697

Yigit
Keymaster

Hi,

Glad you figured it out!

Let us know if you have any other questions and enjoy the rest of your day! :)

Best regards,
Yigit

August 27, 2021 at 4:59 pm in reply to: block editor only for posts ? #1318692

Yigit
Keymaster

Hi,

Thanks for sharing your solution! :)

Best regards,
Yigit

August 27, 2021 at 4:56 pm in reply to: Mobile Landscape Mobile Spacing/Center and Button Text Wrap #1318691

Yigit
Keymaster

Hey Kristin,

Thanks for contacting us!

I just checked your website on my iphone 7 but icons look fine on my end on both portrait and landscape mode. I attached screenshots in private content field. I can also see that you have added “Other Amount” button. Have you figured everything out already? :)

Best regards,
Yigit

August 27, 2021 at 4:50 pm in reply to: Only one picture needet – not all … / Nur ein Bild beim Anklicken anzeigen #1318690

Yigit
Keymaster

Hi,

@4dino Glad Ismael could help! Let us know if you have any other questions and enjoy the rest of your day! :)

@Guenni007 thanks for your help as always!

Best regards,
Yigit

August 27, 2021 at 4:46 pm in reply to: The Events Calendar Design broken #1318688

Yigit
Keymaster

Hey Mike,

Could you please go to /enfold/config-events-calendar/event-mod-css-dynamic.php and replace it with – https://pastebin.com/VfxiAJH4
Then replace event-mod.css file with this one – https://pastebin.com/pgdUrixP and then go to Enfold theme options and save? This should increase the content width, set list color to content color.

Buttons and mobile version look fine on my installation – https://imgur.com/a/AnXNQf2. If applying changes above and clearing cache does not help, please create temporary admin logins and post them here privately so we can look into it :)

Best regards,
Yigit

August 27, 2021 at 4:26 pm in reply to: backgrounds images not showing in ios (iphone) #1318687

Yigit
Keymaster

Hey,

Thanks for contacting us!

I just checked your website on my iphone however I can see the background images. I attached a screenshot in private content field below. Have you figured it out already?

Best regards,
Yigit

August 27, 2021 at 4:23 pm in reply to: Update Enfold #1318686

Yigit
Keymaster

Hey Thomas,

Thanks for contacting us!

If you already have an Enfold license, you do not need to purchase a new one. You can simply login on ThemeForest with the account you used to purchase the theme and go to Downloads page to download the latest version of the theme. You can then refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.6.2.

If you do not have a license, you can purchase it here – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990. Enfold is exclusively sold on ThemeForest :)

I hope that helps! Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit

August 27, 2021 at 4:20 pm in reply to: How to update (Enfold Child) #1318685

Yigit
Keymaster

Hi,

You are welcome! We will keep the thread open. Feel free to reply to this thread in case you more questions next week :)

Best regards,
Yigit

August 27, 2021 at 4:19 pm in reply to: Mobile menu is broken #1318684

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy your weekend!

Best regards,
Yigit

August 27, 2021 at 4:19 pm in reply to: Active Menu Indicator incorrect Vertical Position #1318682

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

August 27, 2021 at 4:18 pm in reply to: Article submission #1318681

Yigit
Keymaster

Hey Amily,

Thanks for contacting us!

We are currently not accepting article submissions. Thanks for your interest though!

Best regards,
Yigit

August 27, 2021 at 3:52 pm in reply to: ADA compliancy #1318678

Yigit
Keymaster

Hi @sky19er,

Currently there is no filter for it. Günter meant that if we add a filter for it, we will add a comment in footer.php file and of course in change log :)

@goldengate415 thanks again for your suggestion! We have forwarded it to Günter :)

Best regards,
Yigit

August 27, 2021 at 3:44 pm in reply to: How to update (Enfold Child) #1318675

Yigit
Keymaster

Hey,

The simplest way to check which files are modified is to go to Appearance > Editor and check which files are there in your child theme. You would normally only update the parent theme. Files on child theme would need updating only if they are updated in parent theme :)

Regards,
Yigit

August 27, 2021 at 3:41 pm in reply to: Warning to Enfold Users – ADA Compliance Lawsuits a Big Issue in USA Now #1318673

Yigit
Keymaster

Hey Rob,

Thanks for the heads up and your recommendation!

We are going to check with our devs and see if we can implement the plugin in Enfold :)

Best regards,
Yigit

August 27, 2021 at 3:37 pm in reply to: Shortcodes #1318669

Yigit
Keymaster

Hi Florian,

Is plugin currently active and if so, are shortcodes working in widget areas or on pages created with default editor? I think the issue is related to the plugin. External shortcodes would work on ALB as well.

Cheers!
Yigit

August 27, 2021 at 3:36 pm in reply to: How to update (Enfold Child) #1318668

Yigit
Keymaster

Hi,

Thanks for contacting us!

Which PHP files have you modified on your child theme? If only functions.php file, you should not have any issues. If there are other files, they might need updating as well. To be on the safe side, we would recommend you to create a testing site and update the theme firstly to see if anything breaks :)

Best regards,
Yigit

August 27, 2021 at 3:27 pm in reply to: Mobile menu is broken #1318666

Yigit
Keymaster

Hey,

I went to Enfold theme options > Performance and disable JS file merging and compression and that helped. You have already enabled it in SG Optimizer plugin so the option can be disabled in Enfold theme options.

Please review your website :)

Cheers!
Yigit

August 27, 2021 at 3:21 pm in reply to: Active Menu Indicator incorrect Vertical Position #1318664
Yigit
Keymaster
Hey Alexander,

Thanks for contacting us!

This is how menu indicator is displayed on transparent headers however if you would like to display it as non-trransparent headers, please add following code to bottom of Quick CSS field in Enfold theme options > General Styling tab
```
#top .av_header_transparency .avia-menu-fx {
    bottom: 0;
}
```
Best regards,
Yigit
August 27, 2021 at 3:12 pm in reply to: Tried to reset my support password dont get any e-mail #1318662

Yigit
Keymaster

Hi Peter,

Thanks for contacting us!

Please see private content field below :)

Best regards,
Yigit

August 27, 2021 at 2:50 pm in reply to: Submenu same font size, format and color as main menu #1318657

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

August 27, 2021 at 2:46 pm in reply to: animated numbers are alredy counted on mobile #1318655
Yigit
Keymaster
Hi,

1- I added the code Rikard shared to the bottom of Quick CSS field and it worked
```
.avia-no-number {
    opacity: 1;
}
```
2- I edited your highlighted column and gave it a custom CSS class “highlight-col” and then added following code to bottom of Quick CSS field
```
div .flex_column.highlight-col { z-index: 2; }
```
This seems to be a bug with the highlight columns so I will be reporting the issue to our devs.

Please review your website :)

Best regards,
Yigit
August 27, 2021 at 2:30 pm in reply to: Builder error: Failed to load plugin url: /wp-includes/js/tinymce/langs/nl.js #1318652
Yigit
Keymaster
Hi Jaap,

I commented out following code in functions.php file of your child theme and that helped
```
function defer_parsing_of_js ( $url ) {
if ( FALSE === strpos( $url, '.js' ) ) return $url;
if ( strpos( $url, 'jquery.js' ) ) return $url;
return "$url' defer ";
}
add_filter( 'clean_url', 'defer_parsing_of_js', 11, 1 );
```
I also de-activated Klassieke editor plugin and chose to use classic editor in Enfold theme options instead.

Please review your website :)

Best regards,
Yigit
August 27, 2021 at 2:19 pm in reply to: Displaying the day and date in the header #1318649

Yigit
Keymaster

Hey,

It defines the priority. You can read more here – https://developer.wordpress.org/reference/functions/add_action/ :)

Regards,
Yigit

August 27, 2021 at 2:15 pm in reply to: Error after attempting theme update #1318648

Yigit
Keymaster

Hi Eliza,

Thanks for contacting us!

Could you please register to our forums – https://kriesi.at/support/register/ using your purchase code, login and then post temporary WP admin and FTP logins here privately so we can look into it?

Regards,
Yigit

August 27, 2021 at 2:09 pm in reply to: Styling glitch on your site #1318647

Yigit
Keymaster

Hey Goerge,

Thanks for contacting us and for the heads up! Corrected it :)

Regards,
Yigit

August 26, 2021 at 4:47 pm in reply to: Submenu same font size, format and color as main menu #1318492

Yigit
Keymaster

Hi Hans,

Yes, that is true. You can inspect elements to find menu ID’s – https://imgur.com/a/86Yezjt

Best regards,
Yigit

August 26, 2021 at 4:45 pm in reply to: Builder error: Failed to load plugin url: /wp-includes/js/tinymce/langs/nl.js #1318491

Yigit
Keymaster

Hi Jaap,

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Best regards,
Yigit

August 26, 2021 at 4:44 pm in reply to: Remove border in Header #1318489

Yigit
Keymaster

Hi,

Will look into it :)

Best regards,
Yigit

August 26, 2021 at 4:30 pm in reply to: animated numbers are alredy counted on mobile #1318487

Yigit
Keymaster

Hi,

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Regards,
Yigit
Author

Posts

Viewing 30 posts - 4,381 through 4,410 (of 82,624 total)

← 1 2 3 … 146 147 148 … 2,753 2,754 2,755 →