Page 139 – Support | Kriesi.at – Premium WordPress Themes

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September 22, 2021 at 11:09 am in reply to: Help for upgrading WordPress and Enfold #1321880

Yigit
Keymaster

Hi,

We have not received them. I attached a screenshot in private content field. Could you please try posting them once again?

Best regards,
Yigit

September 22, 2021 at 11:07 am in reply to: two footers #1321878

Yigit
Keymaster

Hi,

You are welcome!
Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 21, 2021 at 6:43 pm in reply to: Change link of the logo. #1321811

Yigit
Keymaster

Hey!

Glad @guenni007 could help! Let us know if you have any other questions and enjoy the rest of your day :)

@guenni007 thanks for your help as always :)

Regards,
Yigit

September 21, 2021 at 5:42 pm in reply to: Aviva layout builder won't open, stuck with spinning icon #1321806

Yigit
Keymaster

Hey,

Thanks for contacting us!

I enabled debugging mode – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and tried replacing the page content with a simple Text Block element and that worked however when I add the contents of the homepage, it does not.

Could you please post FTP logins here privately as well? Also, can we try resetting your database and re-importing GYM demo?

Best regards,
Yigit

September 21, 2021 at 5:25 pm in reply to: two footers #1321804

Yigit
Keymaster

Hey,

Thanks for contacting us!

I went to Appearance > Widgets and removed duplicated widgets from the first and the second footer widget areas.

Please review your website :)

Best regards,
Yigit

September 21, 2021 at 5:23 pm in reply to: Login.php Not Allowing Sign On to WP Account #1321803

Yigit
Keymaster

Hey,

Thanks for contacting us!

You are currently using an older version of the theme which is not compatible with your WordPress version. Updating the theme would fix the issue.

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.6.2.

Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)

Best regards,
Yigit

September 21, 2021 at 4:00 pm in reply to: Update an old site? #1321796

Yigit
Keymaster

Hey Dan,

Thanks for contacting us!

You are currently using an older version of the theme which is not compatible with your WordPress version. Updating the theme would solve the issue as you have guessed.

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.6.2.

Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)

I hope that helps! Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit

September 21, 2021 at 3:54 pm in reply to: woocommerce-mini-cart buttons refresh not working #1321793
Yigit
Keymaster
Hi,

Sorry for the late reply and thanks for your patience!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
.exwf-con-quantity .minus, .exwf-con-quantity .plus {
    display: none !important;
}
.exfd-cart-mini .woocommerce-mini-cart-item a:nth-child(2) {
    position: unset !important;
}
```
Best regards,
Yigit
September 21, 2021 at 3:36 pm in reply to: Horizontal Scrolling Text in Header #1321789

Yigit
Keymaster

Hi Marie,

Yes, please create a new user with administrator role and post logins credentials here privately :)

Best regards,
Yigit

September 21, 2021 at 2:57 pm in reply to: Yigit Merhaba #1321783
Yigit
Keymaster
Merhabalar,

1- Uzerine gelince buyutmek icin assagidaki kodu Quick CSS alanina ekleyebilirsiniz fakat urun ismini goruntulemek malesef pek kolay olmayacak. Bunun icin bir eklenti arastirsaniz daha iyi olabilir
```
#top .avia-logo-element-container .slide-entry:hover img {
    -webkit-transform: scale(1.2);
    transform: scale(1.2);
    transition: transform .4s ease-in-out;
}
#top .avia-logo-element-container .slide-entry img {
    transition: transform .4s ease-in-out;
}
```
2- Gorseli column elementi icine yerlestirip column elementine negatif margin degeri vermeyi denediniz mi?

Best regards,
Yigit
September 21, 2021 at 2:13 pm in reply to: Hide part of woocommerce #1321767
Yigit
Keymaster
Hi,

Thanks for contacting us!

Please add following code to Quick CSS field in Enfold theme options > General Styling tab
```
#top.single-product.postid-7869 .woocommerce-tabs {
    display: none;
}
```
Regards,
Yigit
September 21, 2021 at 2:11 pm in reply to: Publishing our products over your marketplace #1321765

Yigit
Keymaster

Hi Alex,

Thanks for contacting us!

We do not have a marketplace though. I believe you might be looking for Envato? :)

Best regards,
Yigit

September 21, 2021 at 2:04 pm in reply to: SVG as logo #1321763

Yigit
Keymaster

Hi @guenni007,

Thanks for your suggestion! @Guenter has updated the selector and it will be included in upcoming version of Enfold :)

Cheers!
Yigit

September 21, 2021 at 2:03 pm in reply to: about e-plugins #1321760

Yigit
Keymaster

Merhabalar :)

Thanks for contacting us!

Yes, Enfold theme needs to be purchased separately. It seems like plugin authors have used Enfold theme and based their demo on Medical demo – https://kriesi.at/themes/enfold-medical/ which can be imported with a single click within a few minutes :)

I hope that helps. Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit

September 21, 2021 at 1:56 pm in reply to: there are errors in the website view (the problem still persists) #1321759

Yigit
Keymaster

Merhabalar,

LiteSpeed Cache ayarlarından CSS ve JS Minify özelliklerini deaktif edip önbelleği temizledim. Belli ki aktif etmek bu soruna neden oluyor.

Enfold’un kendi CSS ve JS dosyalarını sıkıştırma özelliği yeni versiyonlarda mevcut. Şu an Enfold ve WordPress’in eski versiyonlarını kullanıyorsunuz. Bu özelliği kullanmak istiyorsanız test sitesi oluşturup hem Enfold hemde WordPress’i güncellemenizi tavsiye ederim :)

Best regards,
Yigit

September 21, 2021 at 1:48 pm in reply to: avia-footer-scripts issue when the WP uploads folder default location changes #1321758

Yigit
Keymaster

Hey,

Which version of WordPress and Enfold are you currently using? That option seems to be deprecated in WP 4.9.8. Could you please refer to this post – https://www.webnots.com/change-default-media-upload-folder-wordpress/ to change upload location and check if you still have the issue with this solution?

Regards,
Yigit

September 21, 2021 at 1:42 pm in reply to: update Enfold 4.8.6.2 #1321757

Yigit
Keymaster

Hi Matti,

I checked your website as well and I was able to edit the elements and save/load templates.

I have updated Text Block and Google Maps elements on your testing page. Then I saved the page as template and created a private testing page and loaded the template there. You can find the links in private content field below.

Could you please try logging in with the credentials you created for us and check if that makes a difference?

Regards,
Yigit

September 21, 2021 at 12:57 pm in reply to: Editable Global Template – *FEATURE REQUEST* (FAO Mods) #1321752

Yigit
Keymaster

Hi,

You are welcome!

We keep the request open and will revisit in future :)

Best regards,
Yigit

September 21, 2021 at 12:55 pm in reply to: Enfold theme vs WordPress #1321751

Yigit
Keymaster

Hi @Guenni007,

Thanks for your suggestion! I have updated our docs :)

Best regards,
Yigit

September 21, 2021 at 12:34 pm in reply to: Help for upgrading WordPress and Enfold #1321739

Yigit
Keymaster

Hi Xavier,

We have never received logins details from you so we have not logged in.
However your website loads fine on my end at the moment. I am guessing your server could have been down temporarily :)

Best regards,
Yigit

September 20, 2021 at 7:17 pm in reply to: Editable Global Template – *FEATURE REQUEST* (FAO Mods) #1321685

Yigit
Keymaster

Hi,

Our devs commented on your request and informed me that unfortunately this is pretty complex to implement so is not planned, at least for the near future. We will keep it open and will revisit later.

Unfortunately, there is no workaround for fullwidth elements such as Color Section however if your content does not include fullwidth elements, you can enable debugging mode for ALB elements – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode, add Page Content element to your page and choose which page you would like to use, copy its shortcode from ALB debug field right below ALB and paste it into Code Block element inside columns elements.

I hope that works for you :)

Best regards,
Yigit

September 20, 2021 at 5:59 pm in reply to: PHP Fatal error #1321679

Yigit
Keymaster

Hey,

Thanks for contacting us!

Please remove /enfold/ folder from /wp-content/themes/ and re-upload it. It seems like theme files were merged and not overwritten.

Regards,
Yigit

September 20, 2021 at 5:57 pm in reply to: WooCommerce plugin disappeared after updates #1321677

Yigit
Keymaster

Hi Jen,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 20, 2021 at 4:57 pm in reply to: Portfolio thumbnail size not the same #1321669
Yigit
Keymaster
Hi,

Thanks for the info!

I edited your Portfolio Grid element and changed image size to square and then added following code to bottom of Style.css file of your child theme
```
#team-port .grid-image img { max-height: 190px; }
```
Please review your website :)

Best regards,
Yigit
September 20, 2021 at 4:44 pm in reply to: still image #1321666

Yigit
Keymaster

Hey,

Thanks for contacting us!

I am afraid, out of the box that is not possible and such customization would be out of the scope of our support. If it is really important for you, please consider to hire a freelance developer for the task.

Best regards,
Yigit

September 20, 2021 at 4:43 pm in reply to: adding buttons to header #1321665

Yigit
Keymaster

Hey,

Thanks for contacting us!

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Best regards,
Yigit

September 20, 2021 at 4:41 pm in reply to: Site is broken #1321664

Yigit
Keymaster

Hey,

Glad you figured it out and thanks for the update!

Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 20, 2021 at 4:38 pm in reply to: Search mobile view overlaps #1321662

Yigit
Keymaster

Hi,

Glad Rikard could help!
Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

September 20, 2021 at 4:35 pm in reply to: WooCommerce plugin disappeared after updates #1321661

Yigit
Keymaster

Hey,

Thanks for contacting us!

I do not think I have come across such issue before. I guess it could be temporary hiccup.

Could you please try overwriting WooCommerce folder via FTP – https://developer.woocommerce.com/releases/?

Best regards,
Yigit

September 20, 2021 at 4:31 pm in reply to: Enfold theme vs WordPress #1321659

Yigit
Keymaster

Hi,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.6.2 :)

Regards,
Yigit
Author

Posts

Viewing 30 posts - 4,141 through 4,170 (of 82,624 total)

← 1 2 3 … 138 139 140 … 2,753 2,754 2,755 →