Hi Tamer,

Could you please create temporary admin logins and post them here privately so we can look into it?

Cheers!
Yigit

Hey,

Thanks for contacting us!

Could you please replace /enfold/css/layout.css file with – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_6_5/css/layout.css in Appearance > Editor and flush cache?

If that does not help or if you would like us to update the file, please create temporary admin logins and post them here privately :)

Regards,
Yigit

Hi Susanne,

Replied to your thread here – https://kriesi.at/support/topic/where-do-i-find-my-new-licence-key/. Let us continue there :)

Cheers!
Yigit

Hi,

You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

Hi,

Sure! We will keep the thread open and wait to hear from you :)

Best regards,
Yigit

Hi Beth,

Glad Mike could help!

Please go to Smush Pro > Lazy Load > Include/Exclude and disable “Frontpage” :)

Best regards,
Yigit

Hey,

Thanks for contacting us!

I could reproduce the issue on my iphone. There seems to be some additional syntax. Could you please try de-activate all active plugins and check if that helps? I believe this is the first time we are receiving such report so I think it might be related to one of your plugins.
If that does not help, please create temporary admin logins and post them here privately so we can look into it :)

Best regards,
Yigit

Hi Claudia,

We are sorry for the late reply!

Unfortunately, out of the box, that is not possible. I will check with our devs and ask if we could add such feature and will share this thread as reference :)

Best regards,
Yigit

Hey Snerp,

Thanks for contacting us!

Login credentials did not work for me but I checked the button on both desktop and mobile however it does not download on my end on both desktop and mobile. On desktop, it opens the PDF file on a new tab and on mobile it just opens PDF file on the same page.

Have you figured it out already?

Best regards,
Yigit

Hey Tobias,

Please use following code instead

add_action('woocommerce_after_single_product_summary', 'avia_add_social_toolbar', 1);
function avia_add_social_toolbar()
{
        if( is_singular( 'product' ) ) {
         $content   = '<div class="share_heading">Share this Product</div>';
	     $content  .= avia_social_share_links_single_post(array(), false, '', false);
	}
	echo $content;
}

Best regards,
Yigit

Hi Justine,

Thanks for contacting us!

1- I could reproduce the issue on my iphone and noticed “parallax” class on the color section even though it did not have any background so I temporarily added a background image, set it to scroll, removed background image, saved the element and updated the page and that helped.

2- I added following code to bottom of Quick CSS field in Enfold theme options > General Styling tab

@media only screen and (max-width: 1070px) and (min-width: 767px){ 
.home .slideshow_caption { width: 100%; }}

@media only screen and (max-width: 480px) { 
.responsive #top.home .slideshow_caption .avia-caption-content { display: none; }}

First code removes right alignment so buttons show up on tablets and second code hides description so there is enough space on mobile for buttons to show up.

Please review your website :)

Best regards,
Yigit

Hi,

Glad Rikard could help! Let us know if you have any other questions and enjoy the rest of your day :)

Best regards,
Yigit

Hi,

Thanks for the information!

It seems like you have inserted your purchase code in Enfold theme options but you would need to insert a Personal Token. Please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a Personal Token and insert it instead :)

Best regards,
Yigit

Hey,

I see that option is missing if I go to Appearance > Customize > Menus. So I think clicking Appearance > Menus is redirecting to Appearance > Customize > Menus on WordPress.com sites. I honestly do not have much experience with WordPress.com sites. Could you please create temporary admin logins and post them here privately so we can look into it? In the meantime, I will ask our devs if we can add the option to Appearance > Customize > Menus as well :)

Best regards,
Yigit

Hey,

Is Appearance tab missing for you? If so, I think it could be related to your user’s role. Please make sure your user role is administrator :)

Regards,
Yigit