Page 115 – Support | Kriesi.at – Premium WordPress Themes

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December 13, 2021 at 3:01 pm in reply to: Uploads & Dynamic Avia #1332582

Yigit
Keymaster

Hi,

Thanks for contacting us!

Please refer to this post – https://kriesi.at/documentation/enfold/optimization/#troubleshoot :)

Regards,
Yigit

December 13, 2021 at 2:56 pm in reply to: Table of Content only show H1 heading. #1332581

Yigit
Keymaster

Hey,

Thanks for contacting us!

I have just tested it on my local installation and it works as expected on my end – https://imgur.com/a/3rUYUlI

Could you please create temporary admin logins and post them here privately and also point out your page so we can look into it?

Best regards,
Yigit

December 13, 2021 at 2:34 pm in reply to: Update #1332575

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy the rest of your day!

Best regards,
Yigit

December 13, 2021 at 2:29 pm in reply to: Site broken by breadcrumbs – functions php code after latest theme update #1332571

Yigit
Keymaster

Hi,

Glad Nikko could help! We have updated the snippet on docs :)

Let us know if you have any other questions and enjoy the rest of your day!

Best regards,
Yigit

December 13, 2021 at 2:24 pm in reply to: Update to 4.8.8 magazine change #1332569
Yigit
Keymaster
Hey Omar,

Thanks for contacting us!

Please add following code to bottom of Quick CSS field in Enfold theme options > General Styling tab
```
.av-magazine-cats-wrap, .av-magazine-tags-wrap {
  display: none;
}
```
Edit: Our devs already fixed the issue and it will be included in upcoming version. I could not update the file on your installation as login credentials did not work for me but you can find updated Magazine.php file here – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_8_8/alb/magazine.php. If you would like us to update the file for you, please check WP admin logins once again :)

Best regards,
Yigit
- This reply was modified 4 years, 3 months ago by Yigit.
December 13, 2021 at 2:11 pm in reply to: Update #1332566

Yigit
Keymaster

Hi,

Thanks for the information. I updated the theme on your installation. Please review your website :)

Best regards,
Yigit

December 10, 2021 at 6:24 pm in reply to: Blog meta improvements #1332366

Yigit
Keymaster

Hi,

Thanks, you too have a great weekend :)

Best regards,
Yigit

December 10, 2021 at 6:15 pm in reply to: Blog meta improvements #1332364

Yigit
Keymaster

Hey,

Please see private content field below :)

Regards,
Yigit

December 10, 2021 at 4:09 pm in reply to: Issues with translation de_DE_formal #1332355

Yigit
Keymaster

Hey Leon,

Thanks for the heads up! I have suggested the fix to our devs. It should be included in upcoming version :)

Regards,
Yigit

December 10, 2021 at 3:50 pm in reply to: Bad Formatting in Mobile Screen For Testimonials #1332341

Yigit
Keymaster

Hi,

Glad Rikard could help! :)

For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

Enjoy your weekend!

Best regards,
Yigit

December 10, 2021 at 3:49 pm in reply to: Add link to color section #1332340

Yigit
Keymaster

Hi,

Thanks for your help @Guenni007 :)

Best regards,
Yigit

December 10, 2021 at 3:49 pm in reply to: Enfold 4.8 #1332339

Yigit
Keymaster

Hi,

You can edit your Contact Form element and go to Backend and insert your message in Autorespond Text field – https://i.imgur.com/OR1oTpB.png :)

Regards,
Yigit

December 10, 2021 at 3:44 pm in reply to: No Title in grid view (Blog Posts) #1332338

Yigit
Keymaster

Hey Gregor,

Thanks for contacting us!

Could you please create temporary admin logins and post them here privately so we can look into it? :)

Best regards,
Yigit

December 10, 2021 at 3:42 pm in reply to: Fullwidth picture #1332336

Yigit
Keymaster

Hey,

Thanks for contacting us!

Have you tried using Fullwidth Easy Slider? You can upload a single image on it and display it full width :)

Best regards,
Yigit

December 10, 2021 at 3:40 pm in reply to: Mobile-Version SVG logo: position and size #1332335

Yigit
Keymaster

Hey Tobias,

Thanks for contacting us!

Could you please post a screenshot showing the changes you would like to make and a link to your website? You can upload your screenshot on imgur.com and share the links here :)

Best regards,
Yigit

December 10, 2021 at 3:31 pm in reply to: PHP8 issues #1332334

Yigit
Keymaster

Hi,

You are welcome!

We hope that was the last PHP 8 related issue :)

Let us know if you have any other questions and enjoy your weekend!

Best regards,
Yigit

December 10, 2021 at 3:29 pm in reply to: Enfold 4.8 #1332332

Yigit
Keymaster

Hey Rolf,

Thanks for contacting us!

I Google translated your question however I am not sure if I understood clearly. Could you please elaborate on the changes you would like to make? :)

Best regards,
Yigit

December 10, 2021 at 3:28 pm in reply to: Enfold Theme #1332331

Yigit
Keymaster

Merhabalar,

Malesef bu konuda sizinle anlasamadik. Konuyu devralmasi icin ekipten arkadaslarima rica ettim. Ekipte Türkçe konusan tek kisi ben oldugum icin umarim Ingilizce cevap vermelerinde sizin icin bir sakinca yoktur :)

Best regards,
Yigit

December 10, 2021 at 3:20 pm in reply to: Update #1332330

Yigit
Keymaster

Hi,

Thanks for contacting us!

Envato has updated their API and we have implemented those changes in Enfold 4.5 so any version older than that requires a manual update first.

That being said, if you have a backup of your current installation, we can update Enfold to the latest version for you :)

Best regards,
Yigit

December 10, 2021 at 2:40 pm in reply to: Enfold "Follow Us On Facebook" Widget Not Working on Mobile #1332325

Yigit
Keymaster

Hey,

I just checked your website on my iphone and it showed up fine on my end. Attached a screenshot in private content field below.

Could you please try clearing cache on your mobile browser and check if that helps?

Regards,
Yigit

December 8, 2021 at 5:06 pm in reply to: Learn Dash – Focus Mode #1332012

Yigit
Keymaster

Hi George,

We have not released the update yet. We are hoping to release it by Monday :)

Best regards,
Yigit

December 8, 2021 at 5:04 pm in reply to: PHP8 issues #1332011
Yigit
Keymaster
Hi,

Thanks for the information!

It seems like this issue was related to avia_blog.php file which was already fixed and will be included in upcoming version
```
fixed: PHP bug with sprint format %s S
```
I updated /enfold/includes/admin/option_tabs/avia_blog.php file on your installation and that helped. We are going to release the new version very soon however in case you are going to need updated file for your other installations, you can find it here – https://pastebin.com/esbpnDYq :)

Best regards,
Yigit
December 8, 2021 at 4:33 pm in reply to: PHP8 issues #1332001

Yigit
Keymaster

Hey,

Could you please post FTP logins here privately as well? :)

Regards,
Yigit

December 8, 2021 at 1:39 pm in reply to: Enfold Theme #1331980

Yigit
Keymaster

Merhabalar,

Rapor icin tesekkurler. Sunucunuzu degistirdikten sonra sitenizi tekrar test ettiniz mi? Ben az once test ettim ve her hangi bir hata vermiyor :) Sonuc linkini gizli alanda paylastim

Regards,
Yigit

December 8, 2021 at 1:25 pm in reply to: Archive – Remove Sidebar #1331976

Yigit
Keymaster

Hey J,

Thanks for contacting us!

Please go to Enfold theme options > Sidebar Settings and choose to display no sidebar in “Sidebar on Archive Pages” :)

Best regards,
Yigit

December 6, 2021 at 6:26 pm in reply to: Schema.org element "VideoObject" #1331749

Yigit
Keymaster

Hi @Webvriend,

Yes, we have. We have considered “position: sticky;” but that requires tweaking CSS and JS for the header so we still consider this change a risky one. We will keep it open until we have a proper way to implement this feature.

Best regards,
Yigit

December 6, 2021 at 6:06 pm in reply to: Please call me #1331746

Yigit
Keymaster

Hi Rob,

Thanks for contacting us!

We sell Enfold premium WordPress theme and do not develop custom sites. The person who has created the website must have used Enfold.

That being said, if the previous business owner is willing to transfer the website to you, you can simply hire a freelance developer and ask them to migrate the site from previous owners server to your own.

Regards,
Yigit

December 6, 2021 at 4:36 pm in reply to: Access page in Advanced Layout Editor directly? #1331738

Yigit
Keymaster

Hey,

Thanks for your understanding, Rob :)

Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit

December 6, 2021 at 4:27 pm in reply to: not centered page #1331734
Yigit
Keymaster
Hi Veronika,

Thanks for contacting us!

That seems to be related to 30px left padding in following custom CSS code
```
.av-section-cont-open {
    padding-left: 30px;
    padding-right: 0px;
}
```
If you would like to display it just as Beauty section, please change the code to following one
```
.av-section-cont-open {
    padding-right: 0px;
}
```
Regards,
Yigit
December 6, 2021 at 4:25 pm in reply to: Access page in Advanced Layout Editor directly? #1331732

Yigit
Keymaster

Hi Rob,

Thanks for your patience and hope you had a nice weekend! I have checked with our devs and have the answers to your questions :)

1- There would be a big chance of breaking the content so unfortunately, there is no way at the moment.
2- Your request will be considered however this is the first time we have received such request so I am afraid it will have a low priority.

Best regards,
Yigit
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