Forum Replies Created
-
AuthorPosts
-
January 19, 2022 at 5:07 pm in reply to: How to add "sponsored" attribute to the Button Link #1336238
Hi P,
After enabling the option in Enfold theme options, you can edit your element and set it in “Open in new window” in “Link Settings” – https://imgur.com/a/6wG2P7I
Best regards,
YigitHi,
We are glad that Rikard could help! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHi,
I took a quick look at the issue but it seems to be working fine on my end. I attached screenshots in private content field below.
Unfortunately, we do not have any experience with the plugin. I searched our forums but it seems like none of the Enfold users are using it so I am afraid we cannot promise a full compatibility either. So please consider using Yoast SEO as Rikard suggested :)
Best regards,
YigitHey Liz,
Could you please post temporary FTP logins here privately as well so we can look into it?
Regards,
YigitHi,
I checked your website but video and slider width is the same as the content width. I attached a screenshot below. Have you figured it out already?
Also, it seems like you are minifying JS files with a plugin and in Enfold theme options > Performance. Please disable one of them as it is causing JS issues :)
Best regards,
YigitHi,
Thanks for contacting us!
Could you please post temporary FTP logins here privately as well so we can look into it? :)
Best regards,
YigitHey Sneakface,
I replied to your thread here – https://kriesi.at/support/topic/my-menu-and-header-isnts-showing-on-the-website-please-help/. Could you please post FTP logins in that thread so we can look into it? I am closing this one as this is duplicated :)
Best regards,
YigitHey Erika,
Thanks for contacting us!
1- You can login on your ThemeForest account that you used when purchasing the theme and then go to Enfold’s ThemeForest page – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 to renew your support. After renewing support, you can login to our support forum, go to https://kriesi.at/support/forum/enfold#new-post, insert your purchase code in the field and validate it :)
2- Have you referred to this post – https://kriesi.at/documentation/enfold/contact-form/#troubleshoot? :)
Best regards,
YigitHey,
Thanks for contacting us!
Your page is password protected so I could not check it. If you are using Post Metadata element to display post meta, please edit your element and go to Advanced > Developer Settings and insert “Post Metadata” in Custom CSS field :)
Best regards,
YigitHey,
Thanks for contacting us!
I installed this plugin – https://www.envato.com/lp/market-plugin/ to test if it would work however it threw following error
Incorrect token permissions, please generate another token or fix the permissions on the existing token. Please ensure only the following permissions are enabled: View and search Envato sites Download your purchased items List purchases you've made Additional Error Details: Found too many permissions on token.. sale:verify []
Please generate a new Personal Token and make sure only tokens that are listed here are enabled – https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
Regards,
YigitHi Stefanie,
Thanks for contacting us!
You can refer to this post – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and enable ALB debugging mode which would display the shortcode of the elements right below Advanced Layout Builder. You can add Accordion element to your page and then copy the shortcode of it from debug field and paste it into the content of Content Slider :)
Best regards,
YigitHi,
You are welcome, Josephine! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitJanuary 19, 2022 at 2:38 pm in reply to: My menu and header isnt's showing on the website, please help #1336203Hey,
Thanks for contacting us!
Could you please post FTP logins here privately as well? I tried re-installing the theme in WP backend however it did not work as PHP Max Upload Size is currently 2M.
Regards,
YigitHey,
Content of tab_section.js was duplicated in your child theme, you might have accidentally pasted the content of the file twice. I edited tab_section.js file, corrected the issue and then commented out following line
content_wrap.avia_swipe_trigger( {prev:'.av_prev_tab_section', next:'.av_next_tab_section'} );
Please flush browser cache and review your website.
Best regards,
YigitHi Josephine,
I went to Enfold theme options > General Styling > Typography and enabled H2 which was disabled but it is working fine on my end. I attached screenshots in private content field below :)
Best regards,
YigitHi,
I tried to reproduce the issue once again so I downgraded WooCommerce version to 5.9.0 and I could reproduce the issue there as well so I do not think the issue is specific to WC 6.1.0. Warning is related to WooCommerce file but I will report it to our devs and see if there is anything we can do to avoid it.
Thanks again for reporting :)
Best regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
YigitHi Josephine,
You are welcome! :)
I see that you are using Code Block element to display your maps. Please refer to this post – https://kriesi.at/documentation/enfold/openstreetmaps-leaflet-maps/ and use OSM – Leaflet Map element instead :)
Best regards,
YigitHey Josephine,
Thanks for the information!
Enfold theme options > Advanced Styling options override Typography options. So I went to Enfold theme options > Advanced Styling and set H1 font size to default.
Then I went to Enfold theme options > General Styling > Typography and added px to font sizes. They should be inserted as “50px” instead of “50”.
Please review your website :)
Best regards,
YigitHi Josephine,
Thanks for contacting us!
You can start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold#new-post. Could you please start a new thread and attach temporary WordPress admin logins in private content field so we can look into it? :)
Best regards,
YigitHey Soulshakin,
Thanks for contacting us!
I noticed that you have inserted “1” in both border width and radius. I changed it to “1px” and cleared cache and that worked in page I shared in private content field below.
Please review your website and let us know if there is a specific button that does not have correct border radius :)
Best regards,
YigitHi Swati,
Thanks for contacting us!
1- We have implemented the requirement for a valid ThemeForest support period in order to be able to post on the support forum some time ago. This has been a requirement for ThemeForest authors for a long time, but we wanted to wait as long as possible to implement it. Here’s a statement from @kriesi, as to why this was implemented:
The main reason is basically that it is long overdue since ThemeForest requires it from its authors, and I was asked to finally comply with this rule
If you would like to be able to start threads on our support forum, you can login to your ThemeForest account, renew your support period, login to our forum, go to https://kriesi.at/support/forum/enfold#new-post and re-validate your purchase code :)
2- Envato has updated their API and replaced API keys with Personal Tokens. You can simply refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token, generate a Personal Token and insert it in Enfold theme options to receive auto updates :)
Theme license is valid for a lifetime and you will continue receiving updates whether you renew support or not :)
I hope that helps! Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitHey Tim,
Thanks for your suggestion!
I have forwarded it to our devs and shared this thread as reference :)
Regards,
YigitHi Leon,
Thanks for contacting us!
Yes, we have tested Enfold with WordPress 5.9-RC2 and did not run into any issues. We would still suggest you to wait for a day or two after the release in case your business heavily depends on your website, to be on the safe side :)
Best regards,
YigitLabdien,
It will fix the issue and should not cause any issues but to be on the safe side, please have a backup or create a staging site and update there firstly :)
Regards,
YigitHi,
Thanks for contacting us!
You are currently using a very old version of the theme which is not compatible with your PHP and WP versions. Updating the theme to the latest version would fix the issue.
Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.8.1.
Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)
Regards,
YigitHi,
Thanks for the report!
I have also noticed the same issue, there were some notices in WooCommerce files however updating the product solve the issue for me. If you are still using the same version, could you please check if that helps?
Regards,
YigitHey Barbara,
Thanks for the feedback! The fix will be included in upcoming version :)
Let us know if you have any other questions and enjoy the rest of your day!
Best regards,
YigitHey,
Thanks for contacting us!
1- Please go to /wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/tab_section/ folder and copy tab_section.js file
2- Create a folder named “js” on your child theme and paste tab_section.js file inside it
3- Open tab_section.js file and replace its content with this one – https://pastebin.com/aHKUCdjv
4- Open functions.php file on your child theme and add following code to bottom of the filefunction wp_tab_section_js() { wp_dequeue_script( 'avia-module-tabsection-js', AviaBuilder::$path['pluginUrlRoot'] . 'avia-shortcodes/tab_section/tab_section.js', array( 'avia-shortcodes' ), false, true ); wp_enqueue_script( 'avia-module-tabsection-child-js', get_stylesheet_directory_uri().'/js/tab_section.js', array('jquery'), 2, true ); } add_action( 'wp_print_scripts', 'wp_tab_section_js', 100 );
For future reference, disabled function is called “swipe_to_next_prev” :)
Best regards,
Yigit -
AuthorPosts