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Hi Karin,
Thanks for contacting us!
1- Could you please try install Envato Market plugin – https://www.envato.com/lp/market-plugin/ and check your Personal Token with it? That issue usually happens when not all of the required tokens are selected when generating a Personal Token – https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
3- We have reported the issue to our devs. We will share the fix with you as soon as we have it. I attached the previous version of Enfold in private content field in case you would like to downgrade :)
Best regards,
YigitHey Keith,
Thanks for contacting us!
I could not reproduce the issue on my iphone however I noticed that sub menu items were left aligned. I added following code to bottom of Quick CSS field to fix it
#av-burger-menu-ul ul.sub-menu { margin: auto; }
Please review your website :)
Best regards,
YigitJanuary 28, 2022 at 3:55 pm in reply to: Frontend load more not work – backend the drag and drop reordering #1337757Hi,
You are welcome! Let us know if you have any other questions and enjoy your weekend :)
Regards,
YigitHi Monika,
Thanks for contacting us!
There were some CSS errors in Style.css file of your child theme. I fixed them. You can use this website to check your CSS for errors – http://csslint.net/
Please review your website :)
Best regards,
YigitHi,
You are welcome, Peter!
Let us know if you have any other questions and enjoy the rest of your day :)Best regards,
YigitJanuary 28, 2022 at 3:42 pm in reply to: Frontend load more not work – backend the drag and drop reordering #1337750Hey,
I downgraded WordPress version to 5.8.3. Please review your website.
The issue will be fixed in WordPress 5.9.1
This is caused by a regression in the jQuery UI Sortable library, a fix has been released for the library, and will be included in the upcoming release of WordPress 5.9.1
Regards,
YigitHi,
We are happy that Rikard could help you out! Let us know if you have any other questions and enjoy your weekend :)
Best regards,
YigitHi,
Thanks for contacting us!
Even though it is not officially compatible, LearnDash works fine with Enfold.
Focus mode is not working when you use ALB to create the lessons but as a workaround, you can enable debugging mode for ALB – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode, add element to your page, switch to default editor and update :)
Regards,
YigitHi Peter,
The issue will be fixed in WordPress 5.9.1 – https://core.trac.wordpress.org/ticket/54902
This is caused by a regression in the jQuery UI Sortable library, a fix has been released for the library, and will be included in the upcoming release of WordPress 5.9.1
Regards,
YigitJanuary 28, 2022 at 2:03 pm in reply to: H1 – H6 do not show font changes and Body font size – Enfold 4.8.9 and WP 5.9 #1337721Hi Holger,
We have updated /enfold/framework/php/font-management/class-avia-type-fonts.php on your installation. We will include the fix in upcoming version.
Please review your website :)
Regards,
YigitHi,
You are welcome! Let us know if you have any other questions and enjoy the rest of your day :)
Best regards,
YigitHi,
Thanks for the information. I edited your Timeline element and gave it a custom “custom-timeline” ID and then added following code to bottom of Quick CSS
/* Timeline element CSS adjustments */ #top #custom-timeline .av-milestone-indicator { display: none; } #custom-timeline .avia-timeline-vertical .av-milestone-date { padding-right: 25px; }
To adjust font weight for title and content, please use following code
#top #wrap_all #custom-timeline .av-milestone-title { font-weight: bold; } #top #wrap_all #custom-timeline .av-milestone-content { font-weight: bold; }
Best regards,
YigitJanuary 27, 2022 at 3:18 pm in reply to: Zum kleiner Rand zu Textbox bei kleinem Display / responsive #1337535Hi Josephine,
Glad you figured it out! Let us know if you have any other questions and enjoy the rest of your day :)
Best regards,
YigitHi Alwin,
I checked your website and text is currently white on my end :) I attached a sceenshot in private content field below.
Please flush browser cache and refresh your page a few times.
Best regards,
YigitHi Benjamin,
Glad you figured it out!
Regarding your personal token issue, could you please create temporary admin logins and post them here privately so we can look into it? :)
Best regards,
YigitHi,
Could you please try using the code as following?
add_action( 'woocommerce_after_single_product_summary', 'avia_custom_section_above_related', 21); function avia_custom_section_above_related(){ echo '</div></div></div><div class="container"><div style="padding:40px; background:#fff;">YOUR CONTENT HERE</div></div>'; }
This would display your content full width and would inherit container width :)
Best regards,
YigitJanuary 26, 2022 at 8:27 pm in reply to: I accidently bought a new license for Enfold Theme #1337360Hey Gene,
Thanks for contacting us!
I believe you were looking to renew your support – https://kriesi.at/support/topic/how-to-pay-for-an-updated-enfold-key/. If that was the case, please refer to this post – https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- and request a refund from Envato.
To receive auto updates, you would need to generate a Personal Token. Please see – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
You can register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)
Regards,
YigitHey,
Your hosting requires 2-Step Verification to login so I could not login but WP logins worked.
I updated your header.php file and re-applied your modifications on the file. I attached your old header.php file in private content field in case you need it.
Please review your website :)
Regards,
YigitHey Gene,
Thanks for contacting us!
Please login on ThemeForest with the account you used when you purchased the theme and then go to Enfold’s ThemeForest page to renew your support – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
After renewing support, you can login to our support forum and go to Enfold sub forum https://kriesi.at/support/forum/enfold#new-post and re-validate your purchase code :)
Best regards,
YigitJanuary 26, 2022 at 7:22 pm in reply to: After latest enfold update, gallery Load More not working #1337349Hi Diana,
Thanks for contacting us and sorry for the inconvenience!
I could reproduce the issue on my local installation and reported it to our devs.
I have attached the previous version of the theme in case you would like to downgrade to previous version.
Regards,
YigitJanuary 26, 2022 at 7:08 pm in reply to: "post metadata" module not taking portfolio categories properly #1337346Hey!
Will do :)
This thread will be on hold. You can simply reply to re-open it.
Best regards,
YigitHi,
Yes, please. File name will be the same, only content needs updating.
I shared the content of whole file thinking it would be simpler but if you prefer to find the line and update it, please open enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-slideshow.php file and find
'title' => "#top .avia-slideshow .av-slideshow-caption.{$element_id} .avia-caption-title",
and change it to following
'title' => "#top #wrap_all .avia-slideshow .av-slideshow-caption.{$element_id} .avia-caption-title",
Best regards,
YigitHi Josephine,
Thanks for contacting us!
Could you please elaborate on the changes you would like to make so we can make sure to provide you an accurate solution?
Regards,
YigitHey,
Thanks for the information and sorry for the inconvenience.
It seems like Enfold theme options > Advanced Styling setting for H2 tagged elements is overriding slider caption title color.
Please replace /enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-slideshow.php file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_9/alb/class-avia-slideshow.php. After updating the file, please save Enfold theme options.
If you would like us to update the file for you, please post FTP logins here privately. Theme editor is disabled so I could not update the file from WP dashboard.
Fix will be included in upcoming update :)
Regards,
Yigit-
This reply was modified 3 years, 6 months ago by
Yigit.
January 26, 2022 at 6:39 pm in reply to: the colour of my caption title in the easy slider changed #1337338Hey,
Thanks for contacting us!
Could you please create temporary admin logins and post them here privately so we can look into it? :)Thanks for the information and sorry for the inconvenience.
It seems like Enfold theme options > Advanced Styling setting for H2 tagged elements is overriding slider caption title color.
Please replace /enfold/config-templatebuilder/avia-shortcode-helpers/class-avia-slideshow.php file with this one – https://raw.githubusercontent.com/KriesiMedia/enfold-library/master/temp_fixes/Enfold_4_8_9/alb/class-avia-slideshow.php. After updating the file, please make sure to save theme options.
If you would like us to update the file for you, please create temporary admin logins and post them here privately.
Fix will be included in upcoming update :)
Best regards,
Yigit-
This reply was modified 3 years, 6 months ago by
Yigit.
Hey,
Thanks for contacting us!
Login credentials did not work for me so I could not check but if you have modified header.php or footer.php files on a child theme, that must be it.
Please copy fresh version of the file from Enfold 4.8.9 parent theme, re-apply your modifications and update the file on your child theme.If you need assistance, please post FTP and WP admin logins here privately :)
Regards,
YigitHi George,
I am well, thanks. I hope you are too!
Please see private content field below :)
Best regards,
YigitJanuary 26, 2022 at 3:47 pm in reply to: "post metadata" module not taking portfolio categories properly #1337319Hi,
Since there is no filter at the moment, only solution is modifying the file, just as Ismael has modified it for you – https://kriesi.at/support/topic/post-metadata-module-not-taking-portfolio-categories-properly/#post-1336985 :)
Regards,
YigitHi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
Yigit -
This reply was modified 3 years, 6 months ago by
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