Page 10 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 271 through 300 (of 82,578 total)

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Posts
September 26, 2023 at 2:15 pm in reply to: Logo too big #1420442

Yigit
Keymaster

Hey,

Both the logos in the header and footer are 250x48px. The only difference is the one in the footer has 10px top and bottom margins. Attached a screenshot in the private content field.

Best regards,
Yigit

September 26, 2023 at 2:09 pm in reply to: Css error (logo too big) #1420439

Yigit
Keymaster

Hey,

Please stop creating duplicated threads: https://kriesi.at/support/topic/logo-too-big/.

Best regards,
Yigit

September 26, 2023 at 2:09 pm in reply to: Logo too big #1420438

Yigit
Keymaster

Hello,

There isn’t a custom CSS applied for the logo on mobile devices. I checked your website on my iPhone and the logo size looks correct on my end. I attached a screenshot in the private content field.

Please make sure to clear your mobile device’s browser cache.

Regards,
Yigit

September 25, 2023 at 3:57 pm in reply to: Enfold and WP Content Copy Protection & No Right Click on mobile #1420301
Yigit
Keymaster
Hi,

If you have a staging site, please go to /enfold/js/aviapopup/ directory, open the jquery.magnific-popup.js file, find the following code:
```
						'<div class="mfp-img"></div>'+
						'<figcaption>'+
```
and change it to the following:
```
						'<div class="mfp-img"></div>'+
						'<div class="protectionOverlaytext"><img class="wccp_pro_overlay_protected_img" src="https://capturelight.net/wp-content/plugins/wccp-pro/images/transparent.gif" style="width:100%; height:100%"></div>' +
						'<figcaption>'+
```
Let us know if that works.

Best regards,
Yigit
- This reply was modified 1 year, 2 months ago by Yigit.
September 25, 2023 at 3:09 pm in reply to: Alignment inside header bar #1420295

Yigit
Keymaster

Hello,

I already replied to your question here: https://kriesi.at/support/topic/mail-link-on-the-header-bar/.

Regards,
Yigit

September 25, 2023 at 2:49 pm in reply to: Enfold and WP Content Copy Protection & No Right Click on mobile #1420291

Yigit
Keymaster

Hey Lion,

Did the WP Content Copy Protection & No Right Click plugin author share more information? If they can let us know what needs to be changed in the Masonry Gallery element, we can certainly pass the information over to our developers.

Regards,
Yigit

September 25, 2023 at 2:36 pm in reply to: Newsletter #1420284

Yigit
Keymaster

Hello,

Please replicate the issue on a staging copy of your site and try troubleshooting there.

Regards,
Yigit

September 25, 2023 at 2:34 pm in reply to: Mail link on the header bar #1420282

Yigit
Keymaster

Hello,

Please see https://kriesi.at/support/topic/mail-link-on-the-header-bar/#post-1420236 and https://kriesi.at/support/topic/mail-link-on-the-header-bar/#post-1420268.

Regards,
Yigit

September 25, 2023 at 2:25 pm in reply to: Logo too big #1420280

Yigit
Keymaster

Hello,

You can use this website http://csslint.net/ to check for CSS errors.

Best regards,
Yigit

September 25, 2023 at 2:20 pm in reply to: Burger overlay #1420276

Yigit
Keymaster

Hello,

hot to have space between the logo and the first button (ENG)?

There isn’t an option for that in Enfold. You’re going to need to use custom CSS.

Is it possible to set a bold font into a MENU?

Please go to Enfold theme options > Advanced Styling, edit the Menu Links in overlay/slide out, and set the Font Weight to Bold ( https://i.imgur.com/a4NwjJb.png ).

Best regards,
Yigit

September 25, 2023 at 2:15 pm in reply to: Email on the header bar #1420275

Yigit
Keymaster

Hello,

I already replied to your thread at https://kriesi.at/support/topic/mail-link-on-the-header-bar/#post-1420268.

Please be aware that we are not going to provide customization services just because you start new threads.

Regards,
Yigit

September 25, 2023 at 1:28 pm in reply to: Mail link on the header bar #1420268

Yigit
Keymaster

Hello,

These questions you are asking are not technical questions about the theme, these are customization requests, which aren’t included in the support. You’re mistaken if you think the theme license includes customization services. Please read the Item Support Policy ( https://themeforest.net/page/item_support_policy ) carefully.

Regards,
Yigit

September 25, 2023 at 1:04 pm in reply to: Language flags #1420265

Yigit
Keymaster

Hello,

This is not a theme issue that requires a fix but a customization request for a third-party plugin. This isn’t included in the support.

Please read the Item Support Policy ( https://themeforest.net/page/item_support_policy ) carefully and feel free to request a refund.

Regards,
Yigit

September 25, 2023 at 10:15 am in reply to: overlay #1420237

Yigit
Keymaster

Hello,

Customization is out of the scope of our support ( https://themeforest.net/page/item_support_policy#whats-not-included-item-support ). Please hire a freelance developer for your customization tasks.

Regards,
Yigit

September 25, 2023 at 10:06 am in reply to: Mail link on the header bar #1420236

Yigit
Keymaster

Hello,

Please hire a freelance developer who can fine-tune these customizations for you.

Regards,
Yigit

September 25, 2023 at 10:03 am in reply to: Newsletter #1420235

Yigit
Keymaster

Hello,

Please refer to this post https://kriesi.at/documentation/enfold/contact-form/#troubleshoot if your contact form isn’t working.

Regards,
Yigit

September 23, 2023 at 11:13 pm in reply to: SEO #1420156

Yigit
Keymaster

Hello,

This isn’t something we can help you with. If you need assistance regarding your site’s SEO, please hire an SEO expert.

Best regards,
Yigit

September 22, 2023 at 10:10 am in reply to: Contact form #1420009
Yigit
Keymaster
Hello,

-upload for a long time (without send)
-contact form disappeared after long time

Please try deactivating all active plugins and check if that helps.

Again; the message when you enter wrong email is little, white background and not readable. Where can I change that?

Please add following code to bottom of Quick CSS field and adjust as needed:
```
.av-fields-with-error {
  font-size: 20px;
  color: orange;
  background-color: black;
}
```
Again; the border after clicking “send” become colored (yellow maybe..). Where can I change that color?

Please go to Enfold theme options > General Styling > Main Content and change the “Highlight Color”.

Best regards,
Yigit
September 22, 2023 at 9:58 am in reply to: submenu buttons #1420008

Yigit
Keymaster

Hello,

I added the code I provided to you here https://kriesi.at/support/topic/submenu-buttons/#post-1419867 and it worked. I attached a screenshot in the private content field below.

We are providing you custom CSS codes, even though it is out of the scope of our support, providing you instructions on how you can add them but you are asking us to do it. Whenever we do it, it works.

We are not a customization service and we will not be providing you any help with customization from now on.

Best regards,
Yigit

September 22, 2023 at 9:46 am in reply to: Newsletter #1420006

Yigit
Keymaster

Hello,

You can use Enfold’s Mailchimp Signup element to do that. Please refer to this post: https://kriesi.at/documentation/enfold/mailchimp-signup/.

Regards,
Yigit

September 22, 2023 at 9:44 am in reply to: Mail link on the header bar #1420005
Yigit
Keymaster
Hello,

Please add the following code to Quick CSS
```
#custom_html-12 {
  width: 40px;
  z-index: 99;
}

@media only screen and (max-width: 767px) { 
#custom_html-12 {
  position: fixed;
  top: 0;
  padding-top: 20px;
}
}
```
Regards,
Yigit
September 22, 2023 at 9:41 am in reply to: logo at center and above the submenu #1420004
Yigit
Keymaster
Hello,

No, we didn’t change anything. After fixing your CSS errors, CSS is now correctly applied and you are seeing the results of your custom CSS code.

You can remove the following code from the Additional CSS field to fix this:
```
 .responsive #top .av-logo-container, .responsive #top .logo a, .responsive #top .logo img, .responsive #top .logo svg {
    height: 60px !important;
    max-height: 60px !important;
    line-height: 60px !important;
  }
```
Cheers!
Yigit
September 21, 2023 at 7:07 pm in reply to: Mail link on the header bar #1419950

Yigit
Keymaster

Hello,

You should add a widget area to your header as well. Here are the instructions for it: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area.

If you need assistance with that, please hire a freelance developer for the task.

Best regards,
Yigit

September 21, 2023 at 3:08 pm in reply to: submenu buttons #1419919

Yigit
Keymaster

Hello,

The issue was errors in your CSS as I suggested earlier.

Please hire a freelance developer for these tasks.

Regards,
Yigit

September 21, 2023 at 3:05 pm in reply to: Newsletter #1419918
Yigit
Keymaster
Hello,

You can use the code as the following to add border-radius ( https://developer.mozilla.org/en-US/docs/Web/CSS/border-radius ):
```
.mc4wp-form-basic input[type="submit"] {
  background-color: orange;
  color: red;
  border-radius: 20px;
}
```
Regards,
Yigit
September 21, 2023 at 3:04 pm in reply to: Widget image dimensions (only phone) #1419917

Yigit
Keymaster

Hello,

As I mentioned in two of your threads, there were CSS errors in both the Quick CSS field and in the Appearance > Customize > Additional CSS ( https://i.imgur.com/VCnbPvo.png ).

I fixed them and added this custom CSS code ( https://kriesi.at/support/topic/widget-image-dimensions-only-phone/#post-1419863 ) and it works as expected.

Regards,
Yigit

September 21, 2023 at 12:45 pm in reply to: Newsletter #1419901
Yigit
Keymaster
Hello,

You can add the following code to the Quick CSS field to change the color and background color of the button:
```
.mc4wp-form-basic input[type="submit"] {
  background-color: orange;
  color: red;
}
```
Please note that we are not a customization service and customization is out of the scope of our support. If you need further customization services, please hire a freelance developer.

Best regards,
Yigit
September 21, 2023 at 12:40 pm in reply to: submenu buttons #1419898

Yigit
Keymaster

Hello,

As I replied in your other thread, there might be an error in your CSS.

Please make sure there aren’t any CSS errors in your custom CSS. You can use this website http://csslint.net/ to check for errors.

If there aren’t any errors, make sure to clear plugin-based and server-side caches.

Regards,
Yigit

September 21, 2023 at 12:39 pm in reply to: Widget image dimensions (only phone) #1419897

Yigit
Keymaster

Hello,

Please make sure there aren’t any CSS errors in your custom CSS. You can use this website http://csslint.net/ to check for errors.

If there aren’t any errors, make sure to clear plugin-based and server-side caches.

Regards,
Yigit

September 21, 2023 at 10:49 am in reply to: submenu buttons #1419867
Yigit
Keymaster
Hello,

You can add the following code to the Quick CSS field to increase the size of the WPML flags in the menu:
```
.avia-menu .lang-item img {
  width: 32px !important;
  height: 22px !important;
}
```
Regards,
Yigit
Author

Posts

Viewing 30 posts - 271 through 300 (of 82,578 total)

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