Hey Dominik Siegers,

Glad you have the username, please use the “forgot password” option on themeforest or contact themeforest support to get access and go to your download section and download the purchase code for Enfold.

Once you gte the purchase code please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Vinay

Hi,

I’m unable to view your site as the password do not to work.
Please do let us know if you need any further help with the issue or you got it sorted?

Best regards,
Vinay

Hi,

I still see a different theme active on your site.
Please activate enfold theme and let us know so we can help you with the issue :)

Best regards,
Vinay

Hi,

I checked your site and found widgets are not enabled. However, menu editor is not working.

It appears jQuery is not loading on your site please go ahead and add the below code to wp-content/themes/enfold/functions.php

We recommend using a child theme

/* Force load jQuery First */
if (!is_admin()) add_action("wp_enqueue_scripts", "my_jquery_enqueue", 11);
function my_jquery_enqueue() {
   wp_deregister_script('jquery');
   wp_register_script('jquery', "http" . ($_SERVER['SERVER_PORT'] == 443 ? "s" : "") . "://ajax.googleapis.com/ajax/libs/jquery/1/jquery.js", false, null);
   wp_enqueue_script('jquery');
}

Please enable footer widget area from Enfold > Footer > Default Footer Widgets & Socket Settings

The footer widgets are empty and I don’t see a header widget area being created.

Please create a header widget area and position it according to your design.

Go to appearance > widget > header and add the widgets you like to display in the header.

Best regards,
Vinay

• This reply was modified 7 years, 3 months ago by Vinay.

Hey webWahine,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

#top select:after {
	z-index:9999!important;
    font-family: 'entypo-fontello';
    content:'\e802'!important;
    color: #000;
    padding: 12px 8px;
    position: absolute; 
    right: 0; 
    top: 0;
    background: redimportant;    
    text-align: center;
    width: 30px;
    height: 100%;      
    pointer-events: none;
}

Best regards,
Vinay

Hi,

I have updated the code in quick CSS Please review the site now :)

Best regards,
Vinay

Hi,

We need to find what exactly is causing the problem? It could be due to various reasons.

Does the problem go away when you deactivate the plugin?

Best regards,
Vinay

Hey ccpwebteam,

Was there any customization done?

What changes were made recently? Was there any plugin installed?

For testing purpose please go to your plugins page > Deactivate all active Plugins

We await the results of your plugin compatibility test.

Thanks for your cooperation :)

Best regards,
Vinay

Hi,

Sorry to say that this plugin does not work with enfold. I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

If you like to use custom CSS we can help you with that let us know.

The below code will apply the background for all pages.

#top #header .container.av-logo-container {
	background:url(https://newenglandbusinesslistings.com/wp-content/uploads/2018/03/630x355.jpg) no-repeat;
	background-size:cover;
}

To make it page or post specific please add the page/post ID which you can easily find in the body tag when you inspect the page.

So, if you want to add a header image only to the listings page right click and inspect it to find the page id which is 804 and add it after #top without space.

#top.page-id-804 #header .container.av-logo-container {
	background:url(https://newenglandbusinesslistings.com/wp-content/uploads/2018/03/630x355.jpg) no-repeat;
	background-size:cover;
}

Best regards,
Vinay

Hi,

To move the image up and name element down please adjust the margin-top value for

#top .av-large-testimonial-slider .avia-testimonial-meta .avia-testimonial-image {
    margin-top: 0px; 
}

#top .av-large-testimonial-slider .avia-testimonial-name {
    margin-top: 9.255em;
}

Please use the !important rule if it does not work at the first attempt :)

Sorry at the moment the dot navigation is not supported and it will take a lot of time to customize it. If it is really important for you, we recommend hiring a freelancer to get the job done.

Best regards,
Vinay

Hi,

I tried to make the logo bigger as shown in your mockup but the header height is much larger on the live site and the logo needs to be extremely large to accomplish that. Please adjust the logo width and height in the CSS code and adjust the header height from Enfold > Header > Header size

Since the logo has to grow much large to make it look like your mockup it may run into menu items. If that happens please activate the burger menu from Enfold > Main Menu > Menu Items for Desktop > Icon menu

Best regards,
Vinay

Hi,

Thank you for the permission, I have updated the CSS code in Quick CSS please review the site now :)

Best regards,
Vinay

Hey crtdude,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Vinay

Hi,

Thank you for letting us know, I’m glad it helped you out as well :)

Best regards,
Vinay

Hi,

I have updated the code.

You do not need to add the letter “U” just e802 and so on… but the icon Unicode you are using is wrong. Please use the correct Unicode the below code will work 100%

#top .cart_dropdown_link > span:before {
    font-family: 'entypo-fontello';
    content:'\E802'!important;
}

Best regards,
Vinay