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Viewing 30 posts - 2,311 through 2,340 (of 10,428 total)
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  • in reply to: Help with Tagline Picture WordPress #934665

    Hey totalstamp,

    Thank you for the kind words. I checked your site and it appears you figured it out?

    I see a different picture below the logo

    If you still have an issue please point us exactly where it is and on which page so we can help you better.

    Best regards,
    Vinay

    in reply to: How to change Main Menu from White Before the Scroll #934664

    Hey MysticMimi,

    To change the menu color of a transparent header please go to Enfold > Header > Transparency Options

    I have changed it to blue/orange but it is still difficult to read.

    Made the header background a little contrast by adding the below code in Enfold > General Styling > Quick CSS

    #top .av_header_glassy.av_header_transparency #header_main {
    background-color: rgba(255,255,0,0.5);
    }

    Your current logo is white which cannot be seen on white background switched it to blue.

    Added the below code to change the top bar background

    
    #top #header_meta {
        background-color: #004d65!important;
    }

    Added the below code to center the top bar text

    #top #header_meta .phone-info {
        text-align: center;
        width: 100%;
    }

    Please do let us know if you have any questions. We are happy to help :)

    Best regards,
    Vinay

    in reply to: menu items overlaying logo on iPad in landscape mode #934662

    Hey hostworks,

    Please activate the burger menu just before the menu starts to run into the logo by adjusting the max-width value in the below code:

    /* Activate burger menu */
     @media only screen and (max-width: 1224px) {
    #top #header .av-main-nav > li.menu-item  {
        display: none!important;
    }
    #top #header .av-burger-menu-main {
        cursor: pointer;
        display: block!important;
    }}

    If you like to have an alternate solution you also choose to display a multi line menu

    Best regards,
    Vinay

    in reply to: Unique Headers plugin #934659

    Hi,

    Yes, you can add 2 sidebars one on the left and one on the right.

    1. Rhe right sidebar will show by default.
    2. To add a left sidebar activate the advanced layout builder and add 1/4 and 3/4 columns.
    3. Drop a widget area in 1/4 and then select sidebar widget from the drop-down list.
    4. add your page content in 3/4 column.

    or you can create 1/4, 1/2 and 1/4 and add a widget area in each of the 1/4 columns.

    Best regards,
    Vinay

    in reply to: Help: Center Icon List #934610

    Hey RozLuna,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    .avia-icon-list li {
        text-align: center;
    }
    
    .avia-icon-list li .iconlist_icon, 
    .avia-icon-list li .article-icon-entry {
        float: none;
        display: inline-block;
        vertical-align: middle;
    }
    

    Best regards,
    Vinay

    in reply to: Enfold Update Causing HTTP 500 Error #934605

    Hey sailboat907,

    If you recently updated enfold theme to 4.2.6 and get an HTTP 500 error do not worry your data will be 100% safe in the WordPress database.

    Please perform the below steps to resolve this issue:

    1. If you can log in to WordPress backend please deactivate all plugins.

    2. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.

    Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:

    3. Replace the header.php file in wp-content/themes/enfold folder with an updated version of the header.php file.

    4. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak. Login to WordPress admin area go to settings > permalinks > select “Post name” and save changes.

    5. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.

    To increase the WordPress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');
    

    For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    If none of the above works for you please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files.

    Best regards,
    Vinay

    in reply to: Header social media icons in a footer column #934604

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Vinay

    in reply to: Safari mobile view issue with fullwidth slider #934603

    Hey Gavin,

    The link did not work for me. Would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Use a fontello icon in a pulldown select form field #934601

    Hi,

    Thank you for getting back to us and sharing the tip which worked for you well. I hope this will help others too :)

    We will close this ticket in case you have any issue please open a new ticket.

    Best regards,
    Vinay

    in reply to: Widget Editor and Menu Editors not working #934599

    Hi,

    Parent theme settings can be imported to child theme from Enfold > Import/Export > Import Settings from your Parent Theme

    Do we have your permission to troubleshoot on the site? We need to deactivate all plugins and troubleshoot is that ok?

    Best regards,
    Vinay

    in reply to: ERROR: Google Maps API key loaded multiple times #934597

    Hi,

    I checked your site and I can confirm that there is no problem with the theme the issue persist only when the third party plugin is activated.

    Try removing the Google maps API key from the theme options Enfold > Google Services this might stop theme related Google services to work.

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Vinay

    in reply to: Missing styling #934592

    Hi,

    Glad you were able to fix it, and thanks for sharing the tip which worked for you. I hope it will help others.

    We will close this ticket, if you need help with any issue in the future please open a new ticket.

    Best regards,
    Vinay

    in reply to: Code before and after element #934589

    Hey christianichristiani,

    The shortcode you mentioned above “[memb_has_any_tag tagid=123]” is it from a third party plugin?

    What is the purpose you are trying to achieve with the custom shortcode?

    If the shortcode does not work in code block I doubt it will work elsewhere unless a third party plugin is capable of handling it.

    Please try inserting the shortcode in the text block element > text view.

    Best regards,
    Vinay

    in reply to: image size in relation to Slider #934580

    Hi,

    Thank you for reaching out to us.
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    If you have any issue in the future please feel free to open a new ticket.

    Best regards,
    Vinay

    in reply to: Slider banner title set in frame #934575

    Hey vandeutekom,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    Feel free to change .91 in the below code to lighten or darken the background :)

    Google rgba color for more info!

    .avia_transform .av_slideshow_full .active-slide .avia-caption-title, 
    .avia_transform .av_fullscreen .active-slide .avia-caption-title {
    	background: rgba(0,0,0,.91)
    }
    

    Best regards,
    Vinay

    in reply to: Sidebar News #934569

    Hi,

    Glad we could help!
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Light Transparent Button, Changing Colors #934567

    Hi,

    Glad we could help!
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Image resolution of latest posts thumb sidebar #934566

    Hey takozzo,

    I checked your site and all the links in the main menu but could not see any issue which relates to the description of the issue.

    Please point us to the exact page or post where we can see the issue so we can help you better.

    Best regards,
    Vinay

    Hey 666666,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    
    #avia-menu .current_page_item > a > .avia-menu-text, 
    #avia-menu .menu-item:hover > a > .avia-menu-text {
    color:#24f;
    }
    
    #top .current-menu-item .avia-menu-text,
    #top .current_page_item .avia-menu-text {
    color:#24f;
    }
    

    Best regards,
    Vinay

    in reply to: Google font GFS Didot #934496

    Hi,

    Sorry, you had to go through the troubleshooting but I’m glad it worked for you in the end.

    Please make sure you are using a child theme in case you did not instal one so your modifications stay intact in the future updates.

    Thank you for using Enfold.

    Best regards,
    Vinay

    in reply to: Google font GFS Didot #934495

    Hi,

    Sorry, you had to go through the troubleshooting but I’m glad it worked for you in the end.

    Please make sure you are using a child theme in case you did not instal one so your modifications stay intact in the future updates.

    Thank you for using Enfold.

    Best regards,
    Vinay

    in reply to: Sub-menu items to show down #934492

    Hi,

    We have enabled Mega menu options in Appearance > Menu > Menu Item

    and added the below code in Quick CSS

    #top #wrap_all .avia_mega_div ul,
    #top #wrap_all .avia_mega_div {
        background-color: #fff !important;    
    }

    Best regards,
    Vinay

    in reply to: Two different blog stylings for single blog posts? #934483

    Hi,


    @Guenni007
    Thank you for sharing this tip.

    Let us know if this works for you.

    Best regards,
    Vinay

    in reply to: Two different blog stylings for single blog posts? #934310

    Hi,

    Using custom code it is possible to style blog post based on categories.

    However, at the moment selecting a default style provided by the theme is not an out of the box option.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    Best regards,
    Vinay

    in reply to: Sub-menu items to show down #934303

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Vinay

    Hi,

    I checked your site via ftp and tried to disable the theme and the plugin but it did not make a difference.

    Reverting the theme has caused some conflict and it can only be resolved by a fresh install of WordPress. But there is a possibility it might work if you restore it to the latest version when you were able to access the backend. Once you get access to the backend it will be easy to resolve other issues.

    Please restore the site to when you were able to access the backend and let us know. We will help you resolve any issue related to the theme :)

    Best regards,
    Vinay

    in reply to: Change Woocommerce cart icon to custom fontello icon #934292

    Hi,

    What icons are you trying to use? could you please post the admin login details in private so we can look at the icon in the backend?

    Best regards,
    Vinay

    in reply to: Separation/whitespace between sections #934233

    Hi,


    @Guenni007
    Thanks for sharing the tip :)

    Let us know if this solution works for you.

    Best regards,
    Vinay

    in reply to: Header social media icons in a footer column #934228

    Hi,

    You can try the below shortcode and setup social icon links in the theme option.

    
    [av_social_share title='' style='minimal' buttons='custom' share_facebook='aviaTBshare_facebook' share_twitter='aviaTBshare_twitter' share_pinterest='aviaTBshare_pinterest' share_gplus='aviaTBshare_gplus' share_linkedin='aviaTBshare_linkedin' custom_class='' admin_preview_bg='']

    Or please use the below html

    https://pastebin.com/raw/Z9mM8HNx

    Best regards,
    Vinay

    in reply to: Two different blog stylings for single blog posts? #934203

    Hi,

    Sorry, we couldn’t be of much help but you can try using a third party plugin that would let you do this.

    Thank you for contacting us.

    Best regards,
    Vinay

Viewing 30 posts - 2,311 through 2,340 (of 10,428 total)