Hi,

Have you used any code to customize the menu? It already appears to be in conflict. The menu item colors are white on white for me.

Please remove any previous code added and try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

CSS Snippet:

/* CSS - mobile styles */

@media only screen and (max-width: 479px) {
.responsive body#top #wrap_all .main_menu {
    right: auto!important;
    left: 50%;
    transform: translate(-50%);
    background: gold;
    top: 218px;
    min-width: 100%;
}
.responsive #top #main {
    padding-top: 78px !important;
}
.responsive #top #header_main > .container .main_menu .av-main-nav > li > a {
    position: absolute;
    transform: translateX(calc(50vw - 50px));
}}

Best regards,
Vinay

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Vinay

Hey Marie-Claude,

Please check out the Docs and Customization guide https://kriesi.at/documentation/enfold/team-member/#customization

Let us know if you have any issue, we are happy to help :)

Best regards,
Vinay

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Vinay

Hey peterolle,

1. If you are using HTML and calling the font the font path should be added to the custom CSS.

Please optimize the fonts and upload it to the CSS folder in the child theme and use the @font CSS provided in the font kit generator mentioned in the font optimization step in this link https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts

2. The videos should show up correctly when using shortcode please make sure the video URL format is correct. You can also enable debug mode and copy the working shortcode from the page.

If you still have any issue please provide us with the WordPress login details to check this issue in the backend.

Best regards,
Vinay

Hey akapoun,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

However, if you like to make the mobile header sticky please check https://kriesi.at/documentation/enfold/header/#sticky-header-on-mobile

Best regards,
Vinay

Hi,

Thank you for the kind words. I tried to troubleshoot the text editor issue you are facing but the WP admin link is not working.

We want to resolve this as soon as possible, please provide all the necessary details such as

1. Working credentials.
2. Elaborate issue.
3. How we can reproduce it.
4. What browser you are facing the issue on.
5. Permission to deactivate plugins for testing purpose.

Look forward to hearing from you soon.

Best regards,
Vinay

Hi,

1. Sorry, my bad, please use the below CSS to make the scroll to top smaller in mobile.

@media only screen and (max-width: 767px) {
   #top #scroll-top-link {
    height: 22px;
    width: 22px;
    line-height: 20px;
    right: 22px;
    bottom: 22px;
  }
}

2. Thank you for elaborating the menu issue. There is a way to make it look like the full-width submenu items appear in the main burger menu in mobile view.

a. First, create a copy of the full-width submenu items in the main menu.

b. Hide the copy of submenu items from the main menu in desktop view.
Similar steps as mentioned here https://kriesi.at/documentation/enfold/menu/#hide-menu-items-on-mobile

c. Enable custom CSS class name support from Enfold theme options > Layout Builder > Show element options for developers

d. Hide the full-width submenu on the mobile device using a custom class “only-desktop”.

Hope this helps :)

Best regards,
Vinay

Hi,

It appears the script is corrupt.

1. Please deactivate all plugins.
2. Access wp-content folder via a FTP client and delete the plugin folder.
3. Access wp-content/themes folder via a FTP client and delete the “enfold” folder.
4. Download a fresh copy of the theme files and upload it to the themes folder.

Backup your theme and plugin settings. Your data will not be lost as it will be stored in database. Just delete and upload a fresh copy of the php files.

Best regards,
Vinay

Hi,

Your screenshots do not work any more. It is hard to understand the issue however, If you select one column from the “Screen Options” on the top right it might be easier to use the backend on the mobile phones.

Best regards,
Vinay

Hi,

It would be much easier to just use a plugin like https://wordpress.org/plugins/testimonials-widget/ and display the widget in the sidebar.

Best regards,
Vinay

Hey Matthias,

Are you using any caching plugin? 

First, deactivate all caching plugins.

Access the plugin folder via FTP or Hosting Control Panel and delete the caching plugin folder.

Then reset the custom permalinks back to the default setting via Settings -> Permalinks.

Let us know if this helps.

Best regards,
Vinay

Hi,

Sorry for the delay, your server configuration looks good to me. Have you checked if the theme has proper folder permission? Please check the link in private.

Great pictures! but it’s recommended to use only 5 to 6 images in the slider to keep the page light. You can add more images to the gallery section.

Best regards,
Vinay

Hi,

It appears the credentials you provided is for the production site which appears correctly. Please provide credentials to the development site to check for the issue more closely.

Best regards,
Vinay

Hi,

Sorry to see you go but I hope you will find what you are looking for. We are constantly adding new features to Enfold theme and I hope you will enjoy more features in the future :)

Best regards,
Vinay