Hi,

Please enable custom CSS class name support from Enfold options > Layout Builder > Developer options

Give the glass jar image and the button a unique class names

Then use the custom CSS in Quick CSS to target each item with a z-index followed by the !important rule.

If you have any trouble please post the WordPress admin details in private content area.

Best regards,
Vinay

Hey Ron Smith,

I’m sorry to hear that you do not have access now.
If it is WordPress backend access then please check with your hosting control panel.
If you want to get access to theme updates or downloads please contact Envato support and check what they can do for you. Sales and theme activation is handled by Envato.

Best regards,
Vinay

Hey envisageiam,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Vinay

Hi,

Please add the CSS code to Quick CSS to change the priority :) You can remove Open Sans as it is not a common font in all systems and include the rest.

body {
font-family: Roboto; ‘Open Sans’,’HelveticaNeue’,’Helvetica Neue’,Helvetica,Arial,sans-serif;
}

Best regards,
Vinay

Hi,

Glad it is sorted for you now!

Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Vinay

Hi,

I don’t see an image in the sidebar post.

If you still have an issue please share a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Vinay

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Vinay

Hi,

Thanks for sharing the steps that worked for you here. I’m sure it will also help others and it looks great!

Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Vinay

Hi,

Did you manage to get the error log from the server? It would really help to further investigate this issue.

Best regards,
Vinay

Hi,

Sorry for the late reply, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Vinay

Hi,

Sorry for the late reply. Thank you for trying to test this on the default theme. The twenty seventeen is a two column theme so the content area where the image is added is small. I have added additional CSS in the page and Appearance > Customizer > Additional CSS to make the page 100vw. Also from the text view, I removed the default theme class and width info so the image will display in its original size. Please review the site and let us know.

Best regards,
Vinay

Hey dariosolarino,

Please elaborate the issue and share a link to the site and upload a screenshot of the issue to one of the below sites and share the link here so we can help you better :)

https://snag.gy/
https://ctrlv.cz/en/
https://imgur.com

Best regards,
Vinay

Hi,

For testing purpose, I activated the main theme and the compression works properly. Please see screenshot attached.

Only with the child theme, the issue persists. Please remove the additional code in the functions.php file and add only one block of code at a time and refresh the page to check which code is causing this issue.

Best regards,
Vinay

Hi,

Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Vinay

Hi,

Thank you for the kind words, and I’m glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Vinay