Forum Replies Created
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January 10, 2016 at 6:23 am in reply to: 500 error reported on /wp-content/enfold/ (parent theme) in Goog Webmaster Tools #562621
Hey Tom!
Out of the thousands of sites that enfold is running on… a few similar issue will be reported. If you notice that others have the same issue the reason for it might not be the same in your case as every site is setup in different ways hence the earlier solution is not working for you.
As you already know if you setup the robot.txt and disallow the crawler it will simply not index. You need to correctly set this up for it to work and allow google some time to update the same.
Are you using any SEO plugins ? Is it set correctly to do this job? I hope it is not generating an automated robot.txt for you due to which the one you are setting up is getting overwritten…
However if you search on google “prevent google from indexing a url” you do get a lot of helpful step by step information.
https://support.google.com/webmasters/topic/4617736?hl=en&ref_topic=4589290
Best regards,
Vinay- This reply was modified 8 years, 9 months ago by Vinay.
January 10, 2016 at 6:04 am in reply to: multiple mailadresses in contact form comma seperated not working correctly #562609Hey!
Sorry for the late reply. We are experiencing an unusually high ticket volume.
I have sent you a test email from the website contact form which is here
I tested your contact form with my gmail email and the sender gets the email that you enter in the contact form widget.
Regards,
VinayHey!
Please try the below css in Enfold Options > General Settings > Quick CSS
#top .av-large-testimonial-slider .avia-testimonial-meta .avia-testimonial-image { transform: translateX(85%)!important; } #top .av-large-testimonial-slider .avia-testimonial-content { position: relative!important; margin-top: 350px!important; } #top .av-large-testimonial-slider .avia-testimonial-meta { margin: -350px 0 0 0!important; position: absolute!important; } #top .av-large-testimonial-slider .avia-slideshow-arrows a { margin-top: 400px!important; }
Best regards,
VinayJanuary 9, 2016 at 11:29 pm in reply to: Large spaces around image elements & button spacing #562532Hey!
WE have aligned the buttons as per your request.Regards,
VinayHi!
@thx2net you need to follow the same steps as you would embed the facebook post in a page. Just add a code block in your post and insert the facebook code it should work :)Cheers!
VinayHey!
To be on the same page this is what you are talking about right?
We do not have your login info to the site please provide the login info in the private message so we can help you fix it.
Cheers!
VinayHi!
Did you manage to get it right? I couldn’t notice any difference etween the service section of the demo and on your site. Please elaborate
Regards,
VinayHi!
As I understand you need a one page scroll menu right? Yes our Enfold can make this please add a #ID on the page section you want to scroll to and the add the same ID in Appearence > menu > link
Best regards,
VinayHey!
This is more of a theme customization issue. I tried to make some custom css for you but this is going to take a lot of time and customization work. If it was simple enough we could have provided you with custom css for this.
For more info on how you can get your theme customized please chekc http://kriesi.at/contact/customization
some quick css is added to make it look a little better.
ul.products.list li.product h3, ul.products.list li.product div[itemprop="description"], ul.products.list li.product .price, ul.products.list li.product .gridlist-buttonwrap { width: 100%!important; float: none!important; clear: none!important; padding: 0 2em!important; } ul.products.list li.product img { width: 100% !important; float: none!important; margin-bottom: 1.5em; -webkit-transition: none !important; margin-right: 3.8% !important; }
Regards,
VinayHi!
I was able to reproduce the same issue. I created 12 list and added my mailchimp api to check but only 10 were imported. This issue is reported to our developer team and will probably release a fix in one of the future updates. Mean while please continue using the mailchimp plugin.
Regards,
VinayJanuary 9, 2016 at 11:26 am in reply to: Transparent Box behind Contact Form in Wedding Demo #562405Hey John!
When you open the page in Advance layout builder and scroll down. Please click on the edit button
Then Add a color Value
rgba(255,255,255,0.15)
Regards,
VinayHey Clivaria!
please use this css in Enfold Options > General Styling > Quick CSS
@media only screen and (max-width: 767px) { .responsive #socket .sub_menu_socket { display: block !important; }}
Best regards,
VinayJanuary 9, 2016 at 8:29 am in reply to: Getting a "Cookies are turned off" message on PayPal page linked from site #562360Hey Carlucci_Design!
Thanks for using Enfold.
On the error page there is a link that says ” turn on cookies in your internet browser. ” once you click on that it takes you to https://www.paypal.com/us/webapps/mpp/preview/how-to-turn-on-cookies?locale.x=en_US and it explains all the steps you can enable on the browser.
This error has nothing to do with enfold it is coming from paypal site itself. Please open a ticket on the paypal site if the issue is not resolved after following the steps in the above link.
Best regards,
VinayJanuary 9, 2016 at 2:33 am in reply to: Can I make the Enfold gallery work with the WP Gallery Custom Links plugin? #562262Hey butcherboy!
As i understand you need to link images to a new page or a website correct?
For this you can use enfold Advance Layout Builder > Layout ElementsChoose the grid type you need and from ALB > Media Elements
Drag image and add your links to it.
If you use the gallery module it will allow you to link to the image.
Best regards,
VinayHey!
Hi out of thousands of websites that enfold is running on we receive some similar issues and these issue occur because of different settings on different websites. So the problem might not be exactly same for you we cannot say it for sure without checking your site. However we do fix all the bug reports very fast and provide new updates if the issue you are facing is not a critical you may choose to wait until the next release but we do not have an estimated time for the next release at the moment.
Best regards,
VinayHey!
When i click on the chocolate it takes me to this page and all content alignment looks right to me
Could you please send us a mockup or a screenshot of where you see the problem?
Best regards,
VinayHey PMS_2014!
hi the pages link correctly please double check if the content on the page is for german and not turkish ? if the pages are linked correctly please get back to us with your login info in a private message so we can take a look at it.
Best regards,
VinayHi boscotwcheung!
We would love to help you resolve this issue please update enfold theme to the latest version of 3.4.7 if the issue still exist feel free to get back to us with your login info in a private message.
Cheers!
VinayHi mariapanosyan!
Thank you for the kind words about Enfold Team. We would love to help you resolve the blur image issue please provide us the link to the page where the problem is and login info in a private message.
Meanwhile this is an alternate solution try .png optimize it on a png optimization site like tiny panda.
Cheers!
VinayHi condonpb!
Somehow i do not see the _blank getting applied in the links when i view the source.
<a href="http://example.com/" target="_blank">Hello, world!</a>
Please ref tot he below link for more details.
http://stackoverflow.com/questions/4425198/markdown-target-blank
Cheers!
VinayHello Shaloom segevmo!
Please provide us with login details to your website in a private message so we can take a look at it and help you resolve it.
Best regards,
VinayJanuary 9, 2016 at 1:13 am in reply to: Sticky header when scrolled with transparency / menu below fill container #562250Hi george!
Thanks you for using Enfold. We will be more than happy to help you please provider us with the link to your website and login details in a private message.
Cheers!
VinayHey dwukovits!
Please follow the below steps.
1. Create3 grids by going to Advance Layout Builder > Layout Elements > 1/3
2. Drag and drop the icon Box from Layout Builder > Content Elements > Icon Boxin Enfold > Advance Styling > change the H3 tag size.
Cheers!
VinayHi Enrico!
For the warning message please disable all plugins and try. one of the plugins is causing the conflict. Then enable the plugins one by one you will come to know which is the plugin causing problem. Once you come to know the problem re-install that plugin.
There are no portfolio items added to Social Media Category I just added one and tested it it works fine.
Click on Quick Edit and add the portfolio item to social media category and it will show correctly.
Best regards,
Vinay- This reply was modified 8 years, 9 months ago by Vinay.
Namaste Ryana,
We have fixed your contact from and tested it. Send you a test mail to (Email address hidden if logged out)
Regards,
VinayHey!
I really like the drones they are so cool. I noticed you are using multiple caching plugins. It is not recommended to use multiple cache plugins as it will cause a conflict and wont allow you to view the css or js change .until the cache expires.
I have disabled both the caching plugins you can enable any one of them after the issue is sorted.
Your issue was that when you change the background color in enfold options it wont work right?
I see that now is it working correctly after disabling the caching plugin. in future when you make any css changes to view it you need to disable cache or empty cache.
However i see that your layout is changed and when you change the main color it is changing the boxed layout color. may i know what exactly you change in layout?
for the time being i am using a quick css to enable background color.
Regards,
VinayHey!
Hi let me simplify it and reconfirm the process you want the theme to work.
1. Users will upload one main post image.
2. That same image should look good on post excerpts with thumbnails 80×80 pixel and when they open the blog post it should fill the whole area above the text.Right now i have adjusted the thumbnails
but if you make the post images look same size when it is not of same size it will look squished or stretched the other options is to display a message in the upload section for users that the images should be of same size.
Best regards,
VinayHey!
Hey your login details are not working but to add a youtube video the easiest way is to just drag a text box and add a simple youtube link such as https://www.youtube.com/watch?v=gj6iS53GMOA
You can find it in Advance Layout builder > Content Elements > Text Box
Best regards,
VinayHey!
Thanks for providing us the info. I rechecked the theme options > general settings > background colors
none of the theme options styles in general settings is getting picked up and also tried Quick css it’s not getting picked either.I have notified our developer team and they will get back to you soon.
Regards,
VinayHi!
Thank you for the info. We have reported the issue to our development team and it is going to be fixed on the next update.
A quick solution for this would be to edit the config-templatebuilder > aviashortcode > slideshow_feature_image.php then replace everything with this code: http://pastebin.com/W2d6NqSj
Reset the Slideshow Transition > Autorotation options before testing the page.
Best regards,
Vinay -
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