Hey!

We were able to login but cannot access the WP dashboard have you set the user role to admin?

To remove the youtube branding please check

http://stackoverflow.com/questions/18893902/how-to-remove-youtube-branding-after-embedding-video-in-web-page

http://stackoverflow.com/questions/20099545/how-can-i-remove-the-youtube-branding-completely-from-embedded-video

Once you setup the video let us know and we can help you with the lightbox size. let us know what size you want the lightbox.

Regards,
Vinay Kashyap

Hi!

Please add the custom CSS code to Enfold > General Styling > Quick CSS and let us know if it works.

If the above works correctly for you there is no reason why it should not work in a child theme CSS.

Copy the whole CSS from Quick CSS and goto Appearance > Editor > Child theme CSS

Add your custom css and save it it should work fine. if you have any issues please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you better.

Regards,
Vinay Kashyap

Hey!

@mico33 We love to help you resolve the issue. Unless we are able to see and inspect the element we cannot say for sure what the problem is because each site is setup differently with different settings and plugins. please open a new ticket when we are able to inspect your site so we can help you.

@ojasray i hope Ismaels solution has worked for you.

Cheers!
Vinay Kashyap

Hey!

please use the below URL in the button element or simply add ?iframe=true to the end of any URL and it open in the Lightbox

Regards,
Vinay Kashyap

• This reply was modified 8 years, 8 months ago by Vinay.

Hi!

The layout on some pages are breaking because of a plugin conflict. We deactivated the plugins to check this issue and everything works fine.

To find the plugin in conflict please follow the below steps

1. Goto plugins page > Deactivate all active Plugins
2. Updated WordPress and Enfold to latest version if you have not.
3. Activate one plugin at a time… refresh the page and check for the issue.
4. Make sure the plugins are all updated

Regards,
Vinay Kashyap

Hi!

Please share the URL to your page where we can inspect the element. We will then be able to provide you with custom CSS to change the look and feel.

Cheers!
Vinay Kashyap

Hey!

You can do that using a 3rd party plugin like https://wordpress.org/plugins/zen-menu-logic/ or https://wordpress.org/plugins/menu-items-visibility-control/

Regards,
Vinay Kashyap

Hey!

We cannot see anything that is similar to the screenshot on the frontpage. Please point us to the URL where we can see the issue.

I noticed some shortcodes being used in the tables please copy the short code that is working and duplicate a new table row and check if it works fine then there is some bracket or some code that is not correctly put in the tables which is why it is not showing.

Regards,
Vinay Kashyap

Hey!

There could be several reasons why this is happening. To zero in on the issue please deactivate the Enfold theme and activate the default wordpress theme 2015 or 2016 and check if the site is responsive in the default theme when it re-directs and let us know.

Cheers!
Vinay Kashyap

Hi Olga!

Please add the below code to Enfold > General Styling > Quick CSS

@media only screen and (max-width: 767px) {
#header_main {
background-color: transparent!important;
border:none!important;
}
}

Regards,
Vinay Kashyap

Hi tumold!

We are not aware what are of the custom changes applied to the theme. However it normally do not take 10sec to show send email and show the conformation. Please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you better.

The ajax confirmation message is in white color on a white background to change text color add the below code to enfold > general Styles > Quick CSS

#top .av-light-form, #top .av-light-form + .ajaxresponse * {
    color: #000!important;
}

Regards,
Vinay Kashyap

Hi!

We are working on your ticket please wait while we update the results here soon.

The current setup of the footer does not allow us to easily center the widgets a lot of things will have to be changed which will take a too much time to achieve the simple effect you like to have. You might have to hire a freelancer to do this.

Regards,
Vinay Kashyap

• This reply was modified 8 years, 8 months ago by Vinay.

Hi!

We cannot do that with the current setup but if you switch to LayerSlider instead of a Fullwidth slider and add the button from inside the slider controls without any custom css it should then be relative to the rest of the content in all the screen size.

Best regards,
Vinay Kashyap

• This reply was modified 8 years, 8 months ago by Vinay.

Hi KK!

I haven’t tried these but i thought this might help…

https://wordpress.org/plugins/media-file-manager/
https://wordpress.org/plugins/enhanced-media-library/
https://www.joomunited.com/wordpress-products/wp-media-folder

Regards,
Vinay Kashyap

Hey!

We added products in the cart and checked for the mouse hover issue in latest versions of Chrome, IE and Firefox for both logged in users and guests. In all the cases we did not see the blank you have mentioned. It could be because of the custom CSS but we could not see it in Enfold > General Styles > Quick CSS

If it worked correctly when you disabled the plugin please update deactivate the plugin and update it and re-activate it again. It might be the culprit causing a clash :)

Could you give us more info which browser you are using and what do you want the cart icon to do when users hover it?

Since you mentioned you are using custom js and css it is recommended to use a child theme. If you update the theme without a child theme all files with custom code will be overwritten and changes will be lost.

http://kriesi.at/documentation/enfold/using-a-child-theme/

Cheers!
Vinay Kashyap

• This reply was modified 8 years, 8 months ago by Vinay.