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Hey!
Please make sure you have updated all the plugins to latest version.
Then check your site on http://tools.pingdom.com/fpt/ it show in the result which files are taking long to load. and share the results with us here.
Cheers!
Vinay KashyapFebruary 24, 2016 at 9:55 am in reply to: Web host server drops due to – ata-table .avia-pricing-row\x0a #588263Hi!
Please check https://kriesi.at/support/topic/recommended-plugins/ for a full list of recommended plugins.
Enfold is fully tested before any release and is running smooth on thousands of sites. It is possible that one of the plugins installed on your site is causing this issue.
To find the plugin in conflict please follow the below steps
1. Goto plugins page > Deactivate all active Plugins
2. Updated WordPress and Enfold to latest version if you have not.
3. Activate one plugin at a time… refresh the page and check for the issue.
4. Make sure the plugins are all updatedIf you switch to a default theme and switch back to enfold no you wont lose any settings unless you make any changes in the default theme when you switch.
Cheers!
Vinay KashyapHi Pappasdg!
To disallow google from indexing folders please try this
https://searchenginewatch.com/sew/how-to/2251513/seo-friendly-wordpress-in-12-steps#12Cheers!
Vinay KashyapFebruary 24, 2016 at 9:28 am in reply to: Icons To Be Resized Not Move To Bottom When Responsive #588246Hi!
100% is the width of the container which is divided by number of icons you like to have. If you like to use 6 columns the width become 16.5% in the above css ismale provided.
Cheers!
Vinay KashyapHey!
It is possible you have zeroed in on the issue to change the folder permission login to the FTP and right click the folder and change the options as mentioned in the below link
https://codex.wordpress.org/Changing_File_PermissionsAnother reason could be memory issue… please ask your hosting provider to increase the PHP memory.
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHPRegards,
Vinay KashyapHey Ivne!
Fullwidth easy slider is designer to create quick sliders easily and quickly. Advanced options are only available in layer slider.
Please feel free to request such feature here – https://kriesi.at/support/enfold-feature-requests/
Cheers!
Vinay KashyapFebruary 24, 2016 at 9:12 am in reply to: fullwidth easy slider – one looped video slide with caption reappearance #588238Hey Ivne!
Currently it is not possible with fullscreen slider. Please feel free to request such feature here – https://kriesi.at/support/enfold-feature-requests/
Instead you can use layerslider and make it work like you want.
Regards,
Vinay Kashyap- This reply was modified 8 years, 8 months ago by Vinay.
Hey Ivne!
To change the font family of the captions please add the below css to Enfold > General Styling > Quick CSS
Please change the font family name in the below css to the one that suit your needs.
/*Change font family*/ h2.avia-caption-title{ font-family: "YOUR FONT FAMILY NAME"!important; }
Best regards,
Vinay KashyapHey andreas_malm!
We cannot see any actual tab’s (as seen on our demos) but if we are talking about the first image under the topic “VÅRA MENYER” I am able to click on it but it’s link is not correct. Please correct the link you find in private content and it should work correctly.
Cheers!
Vinay KashyapFebruary 24, 2016 at 8:43 am in reply to: Background appearing in top bar in larger monitors #588221Hi!
@begrafiks Thanks for sharing the tip :)
@thestorywebsites Please use the stretch to fit option it should look good.Cheers!
Vinay KashyapHey!
The below code is causing the issue please remove it and the content will look good on the pages.
just remove float:left!important;
@media only screen and (max-width: 767px) { .responsive .content .entry-content-wrapper { float: left !important; / } }
Best regards,
Vinay Kashyap- This reply was modified 8 years, 8 months ago by Vinay.
Hi clairemartindigital!
We are working on your ticket please wait while we update the results here soon.1. display mobile nav on desktop
/* Display mobile nav in desktop*/ @media only screen and (min-width: 480px) { nav.main_menu {display:none !important;} #advanced_menu_toggle, #advanced_menu_hide {display:block !important; } }
2. have the fly out menu NOT take up the entire screen on desktop
/* mobile menu width */ #mobile-advanced { width: 50%; right: -50%; }
3. have no border
/*Remove menu item Border*/ #mobile-advanced a { border: none!important; }
4. basically only have the logo and toggle float with the content visibile underneath
This will be a lot of custom work you need to hire a freelancer5. no white container at the top when the page is scrolled all the way up
Please provide a mockup upload your screenshot to imgur.com and link it here.6. no borders
Enfold > General Styling > Logo area > Border colors
Enfold > General Styling > Main Content > Border colors
Delete border color value and save changes.7. how can i change the icon used for the mobile toggle?
Upload a png image to media library and use the below css/* Custom menu Icon*/ a#advanced_menu_toggle:before { content: url(https://LINK_TO_ICON.svg); }
or follow this thread
https://kriesi.at/support/topic/changing-mobile-menu-icons-using-entypo-fontello/8. have the toggle float (and not disappear) on mobile and desktop
Please provide a screenshot and elaborate what you want the end result to look like.9. no logo on mobile (just the toggle)
/* Hide Logo on Mobile*/ @media only screen and (min-width: 480px) { .logo { display:none!important; } }
Best regards,
Vinay Kashyap- This reply was modified 8 years, 8 months ago by Vinay.
Hi ilonka78!
Please add the below css in Enfold > General Style > Quick CSS
feel free to adjust the number .65 below on all lines to suit your design.
/* Scale down text in layerslider */ @media only screen and (max-width: 767px) { .ls-l { transform: scale(.65); -ms-transform: scale(0.65)!important; -webkit-transform: scale(0.65)!important; transform: scale(0.65)!important; } }
Best regards,
Vinay KashyapHey!
I strongly recommend not to link more than one CSS file in child theme as it will create more http request and takes longer to load.
Instead use SASS in your development environment to organise your CSS and compile it to one file.
You can also check this link here for more ways to include multiple CSS files
https://wordpress.org/support/topic/how-to-add-multiple-css-files-in-your-wordpress-themeCheers!
Vinay KashyapFebruary 23, 2016 at 5:46 pm in reply to: Easy slider slide advance stops when you use control and auto resume after hover #587846Hi!
We are working on your ticket please wait while we update the results here soon.If you are going to create the child theme you need to make sure the folder structure in child theme matches the folder structure in main theme.
The js code has been updated give us a little time we will look into it and keep you posted which line to comment out.
Best regards,
Vinay Kashyap- This reply was modified 8 years, 8 months ago by Vinay.
Hey!
We are working on your ticket please wait while we update the results here soon.We checked on the latest version of IE, Chrome & FF browsers and in all the browsers the video did not look empty but the video image was visible as shown in the below screenshot.
It is possible some browser version may not recognise the video coded which it is encoded with. Please upload the video to youtube and then add the youtube video. this way you get more views from youtube also and there wont be any encoding issues :)
Best regards,
Vinay Kashyap- This reply was modified 8 years, 8 months ago by Vinay.
Hi!
This could be because you have different theme settings on your old site.
Check the general layout settings in the old site and the new site and let us know if both of them are the same.
NOTE: Importing theme settings from old site to new site will overwrite all the theme settings on your new site.
Best regards,
Vinay KashyapFebruary 23, 2016 at 3:52 pm in reply to: Preloader Logo & Making Button Round Instead Of Square #587755Hi!
That’s strange I checked in multiple browsers but it did not show up for me however go ahead and add the below code in Enfold > General Styling > Quick CSS once you do this clear cache and refresh the page
#top .av-siteloader { display: none!important; }
Cheers!
Vinay KashyapHi!
You can create a similar mega menu with Enfold but to do exactly like that one you might have to do some customisation.
Please take a look at our documentation here http://kriesi.at/documentation/enfold/setting-up-your-mega-menu/
Best regards,
Vinay KashyapHi!
Please check the slow loading pages on pingdom in the result it shows that the page has a image which is 1.1MB that takes a long time to load.
http://tools.pingdom.com/fpt/#!/ekodLl/http://maintecx.com/portfolio-item/community/
While inserting the image choose a smaller size image and that should fix the issue for you.
Similarly check the result for other pages and replace the images that are more than 500kb.
Best regards,
Vinay KashyapHey!
Please use the below CSS in quick CSS to reduce the space between equal height columns
#top .av-flex-placeholder { width: 1%!important; }
Regards,
Vinay KashyapHi!
We are working on your ticket please wait while we update the results here soon.It’s working on my end now if you do not see the changes please refresh the page a few times.
We added this extra block of code.
.toggler.activeTitle .vert_icon, .toggler.activeTitle .hor_icon { border-color:#ffd500!important; }
Cheers!
Vinay Kashyap- This reply was modified 8 years, 8 months ago by Vinay.
Hi erwin_m!
As i understand you need the main menu to scroll to different section on the same page and highlight at the same time to indicate the user which section they are looking at.
To scroll to different section on same page you only need to link the #ID of the section we notice that the current URL format is http://yourwebsite.com/page/#food if you like it this way the site reloads and opens the current section but will not scroll.
To highlight the active menu please add the below css in Quick CSS
.current-menu-item .avia-menu-text { color: red!important; }
Cheers!
Vinay KashyapHi danielgulau!
Please use the full width submenu element in Advanced Layout Editor
To make the menu share equal space add this css in Enfold > General Styling > Quick CSS
/* Equal Spaced Menu */ .av-main-nav { display:flex; justify-content: space-between; }
If you still have any issues please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.
Best regards,
Vinay KashyapHi anyone_officechanges!
We are working on your ticket please wait while we update the results here soon.Please goto Enfold Option > Footer >
1. Display Footer Widgets & Socket Settings
2. Footer Column 5As shown in the below screen shot
Then goto Appearance > Widgets
1. Drag and drop the text widget into the footer Col 1. Inside the text widget you can use custom html links
2.Drag and drop the Mailchimp newsletter widget in footer column
3. Use the twitter widget
4. Drop a text widget and use the shortcode for portfolio images http://kriesi.at/themes/enfold/shortcodes/portfolio-shortcode/ (shortcodes are available from the magic wand icon on the right of the WYSIWYG text editor)
5. cannot see the link you provided to inspect the search bar please provide us a working link where we can inspect the element and help you better.Regards,
Vinay Kashyap- This reply was modified 8 years, 8 months ago by Vinay.
Hey!
It works now but the use you have created is not an administrator :( just add the css i have provided on top in Enfold > General Styles > Quick CSS and let us know.
Regards,
Vinay Kashyap- This reply was modified 8 years, 8 months ago by Vinay.
February 22, 2016 at 5:21 pm in reply to: Video not playing in color section – opens Youtube #587300Hi!
@ahouglum every site is setup with different settings and plugins. We cannot tell what exactly is causing the problem on your site until we inspect it. Please create a new ticket and share your websites details with a temporary user with ‘administrator’ role in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.Cheers!
Vinay KashyapHey roofi!
To remove the footer links please check http://kriesi.at/documentation/enfold/change-the-footer-text-and-link/
Cheers!
Vinay KashyapHi rarch47!
We are working on your ticket please wait while we update the results here soon.Currently we see the menu has a underline when hovered. Not sure if you got it sorted if not please remove any custom css you have atted to the child theme and share a mockup of what you need the end result to be so we can help you better. Upload the screenshot to imgur.com or dropbox and paste the direct image link here.
Cheers!
Vinay Kashyap- This reply was modified 8 years, 8 months ago by Vinay.
Hi srmathis!
We checked the link you provided but don’t see the form even on the desktop please provide us the link to the page where you have the form setup and create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.
Cheers!
Vinay Kashyap -
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