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Viewing 30 posts - 9,031 through 9,060 (of 10,428 total)
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  • in reply to: Letter spacing #595006

    Hi goads!

    There are a few different type of headlines please right click and inspect to confirm if it is h1 or h2 or h3 then add an !important rule to your CSS.

    Example

    h1, h2, h3 {
    letter-spacing: -3px!important;
    }

    Cheers!
    Vinay Kashyap

    in reply to: contact form validation elements #594986

    Hi!

    Glad we could help :)

    Some info we have put together about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Thank you for using Enfold :)

    Regards,
    Vinay Kashyap

    in reply to: Custom CSS in Color Section vs. in Column element #594969

    Hey!

    If you have a staging site i can set this up for you over there and you can then transfer the script to the live site.

    Cheers!
    Vinay Kashyap

    in reply to: Progression bar custom color #594967

    Hi!

    Sorry for the delay.

    Please try the following CSS change the gold color to anything you like.

    .main_color .av-striped-bar .theme-color-bar .bar {
       background:gold!important;
       background-image:gold!important;
    }
    

    Cheers!
    Vinay Kashyap

    in reply to: Mailchimp problem only shows 10 mailing lists. #594965

    Hey!

    At the moment a new theme update is scheduled for a release very soon. I hope this issue will be fixed in the update but i cannot say for sure yet as everything is almost ready for a release now. I will anyways go ahead and report this to our developer team if they find enough time before the release it might be fixed or else it will be fixed in one of the future updates.

    Until then please use a 3rd part plugin which supports more than 10 mailing list .

    Regards,
    Vinay Kashyap

    in reply to: Sharing Feature from Blog to Social media #594959

    Hi!

    Facebook opengraph is out of our support scope but we love to help you and point you in the right direction.

    First check your site on the facebook opengraph debug tool https://developers.facebook.com/tools/debug/

    It will give you a fair idea what is happening.

    Please see below links to add social content to FB opengraph

    Using Yoast SEO

    Add Manual code (need coding knowledge)

    Use a plugin
    https://wordpress.org/plugins/wp-facebook-open-graph-protocol/

    Cheers!
    Vinay Kashyap

    in reply to: Images aren't displaying full width anymore #594952

    Hi!

    Thank you for using Enfold :-)

    We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Regards,
    Vinay Kashyap

    in reply to: Something weird below the footer #594951

    Hi acbrent25!

    In the Enfold theme options under Footer

    You had set display widget and socket but the widgets were not added so it was showing the empty space we have set it to display only socket for you :)

    Best regards,
    Vinay Kashyap

    in reply to: Google Font #594946

    Hey!

    Ohk! The google api won’t allow Nato Sans CJK JP at the moment

    I searched around for a working solution and found a easy one please try this in function.php make sure you are using a child theme so your edits wont be lost when you do a theme update :)

    kriesi.at/documentation/enfold/using-a-child-theme/

    https://wordpress.org/support/topic/possible-to-add-other-fonts?replies=15#post-5013868

    Best regards,
    Vinay Kashyap

    in reply to: how to override styles? #594941

    Hi!

    The colors are not coming from the theme it is an SVG image which is a + sign inside a circle. But the gravity form css is showing it as a blank image.

    please go ahead and de-activate the plugin and re-activate it. If the issue still persist please backup plugin settings and reinstall the plugin. If still no luck then we would like to hear what the plugin author has to say about it.

    Best regards,
    Vinay Kashyap

    Hey!

    Glad we could help :)

    We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Best regards,
    Vinay Kashyap

    in reply to: Special Heading & Subheadings #594938

    Hi!

    New theme updates will have some minor changes make sure you are using the latest version of the enfold theme. :)

    Please let us know if you have any question.

    Thanks you for using Enfold :)

    Best regards,
    Vinay Kashyap

    in reply to: Enfold – Fullwidth Easy Slider not working #594934

    Hi!

    Ok Please create a page where we can see the issue and let us know so we can take a closer look. We also need a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Regards,
    Vinay Kashyap

    in reply to: Socket background colour "flashes" during page load #594931

    Hi!

    Glad we could help :)

    We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Regards,
    Vinay Kashyap

    Hey Hritter!

    It’s a js error mostly because of a conflict with a 3rd party plugin

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    If you still have the same issue please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay Kashyap

    in reply to: Icon Issue #594928

    Hi!

    This is how it looks on my end

    If you put all the phone numbers in one line there wont be enough space in small devices… If you still like to do it we are more than happy to help you just share a quick mockup of what exactly you want it o look like so we can help you with the required CSS.

    Please upload your mockup to dropbox and share the link here.

    Best regards,
    Vinay Kashyap

    in reply to: Fullwidth slider: call to action button customization #594927

    Hey!

    Sorry for the delay.

    Please try this code to change the button color

    .avia-slideshow-button { 
        background:gold!important;
    }

    Please share the link to the page where we can see the element in question so we can help you with centring the button :)

    Cheers!
    Vinay Kashyap

    in reply to: reduce high of color section #594903

    Hey!

    Please remove paddings from color section option.

    Best regards,
    Vinay Kashyap

    in reply to: Century Gothic font not appearing on mobile device #594896

    Hi!

    Please check http://www.cssfontstack.com/ Century Gothic is not a 100% web safe font.

    It will show correctly in only the systems that are preloaded with “Century Gothic” font. Most of the mobiles do not have Century Gothic so they end up displaying default font.

    Please use a plugin like https://wordpress.org/plugins/use-any-font/ and upload your own fonts that way the fonts will display accross all platforms.

    Regards,
    Vinay Kashyap

    in reply to: 3 column layout issue in tablet view #594854

    Hi!

    We are working on your ticket please wait while we update the results here soon.

    We removed the equal height feature from the 1/3 columns options and added the below code in quick css. With equal height on the columns won’t collapse…

    /* 3 Columns collapse */
    @media only screen and (max-width: 768px) {
    .fullwidth-in-tab.av_one_third{
        margin: 0;
        margin-bottom: 20px;
        width: 100%;
    }

    Best regards,
    Vinay Kashyap

    Hi!

    Please check this post https://kriesi.at/support/topic/layerslider-wp-static-slide-layer-over-all-slides/

    The rout you have taken is correct option you are looking for is available only via custom coding.

    Regards,
    Vinay Kashyap

    in reply to: Full width button won't work on mobile or tablet #594821

    Hey!

    The button in the below screenshot is links to homepage

    We tested on Chrome, FF and IE. on windows desktop, and portable android mobile and tablet it works fine.

    We are here to help resolve your issues and we seek your kind co-operation to resolve it.

    i will ask one of my team members with an iPhone to check it and let you know…

    it’s possible that a 3rd party plugin is causing this issue to find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Regards,
    Vinay Kashyap

    Hey!

    you are most welcome!

    We have added the following CSS in Quick CSS

    .second-logo {
        margin-top: 20px;
       width: 72em;
       max- width: 1200px;
        min-width: 208px;
        position: relative!important;
        /* transform: translate(-50%,-50%); */
    }
    
    .second-logo img {
        float: right;
        position: absolute;
        right: 0;
        top: 0;
    }
    @media only screen and (max-width: 1190px) {
        .second-logo {
            display: none;
        }
    }

    Please check out the header now…

    Regards,
    Vinay Kashyap

    in reply to: Socket background colour "flashes" during page load #594775

    Hey!

    We noticed the color flash during page transition it is due to a custom modification or a js conflict with a third party plugin.

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Cheers!
    Vinay Kashyap

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    Best regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Enfold – Fullwidth Easy Slider not working #594764

    Hey!

    We checked the layer slider on the homepage in latest version of chrome, FF and IE all the 9 slides loaded fine please elaborate the issue you are facing with the layer slider.

    Best regards,
    Vinay Kashyap

    in reply to: Hide a color box background image on smartphone #594747

    Hey!

    That’s great! yay… you just need to add class name or ID any one of them. Let’s go for class name.

    If you think it would be easy if i set it up for you and then you can have a look at the setup and make any changes you need please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    just to make sure we on the same page the image highlighted in green in screenshot below need to scale down in mobile version right?

    Best regards,
    Vinay Kashyap

    in reply to: how to override styles? #594743

    Hi gharding!

    Please share the link to the page where we can inspect the element in question then we will be able to help you with custom CSS :)

    Best regards,
    Vinay Kashyap

    in reply to: Layer slider update #594738

    Hi!


    @wmeida
    it could be due to a conflict with some plugins to find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    If the issue still don’t get resolved we need to inspect it more closely by creating a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    NOTE: The user who open this ticket can view your private content so please open a new ticket for this issue.

    Best regards,
    Vinay Kashyap

    Hey!

    Please use the below css in quick css

    .title_container {
        margin-top: 30px;
    }
    
    .second-logo {
        display: inline-block;
        position: absolute!important;
        right: 0;
        top: 0;
    }

    A few change you have to make add class second-logo to the logo in text widget and make the widget width 100% so the logo moves all the way to the right.

    If you have any difficulty setting it up please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Regards,
    Vinay Kashyap

Viewing 30 posts - 9,031 through 9,060 (of 10,428 total)