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Hi goads!
There are a few different type of headlines please right click and inspect to confirm if it is h1 or h2 or h3 then add an !important rule to your CSS.
Example
h1, h2, h3 { letter-spacing: -3px!important; }
Cheers!
Vinay KashyapHi!
Glad we could help :)
Some info we have put together about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)
Regards,
Vinay KashyapHey!
If you have a staging site i can set this up for you over there and you can then transfer the script to the live site.
Cheers!
Vinay KashyapHi!
Sorry for the delay.
Please try the following CSS change the gold color to anything you like.
.main_color .av-striped-bar .theme-color-bar .bar { background:gold!important; background-image:gold!important; }
Cheers!
Vinay KashyapHey!
At the moment a new theme update is scheduled for a release very soon. I hope this issue will be fixed in the update but i cannot say for sure yet as everything is almost ready for a release now. I will anyways go ahead and report this to our developer team if they find enough time before the release it might be fixed or else it will be fixed in one of the future updates.
Until then please use a 3rd part plugin which supports more than 10 mailing list .
Regards,
Vinay KashyapHi!
Facebook opengraph is out of our support scope but we love to help you and point you in the right direction.
First check your site on the facebook opengraph debug tool https://developers.facebook.com/tools/debug/
It will give you a fair idea what is happening.
Please see below links to add social content to FB opengraph
Using Yoast SEO
Add Manual code (need coding knowledge)
Use a plugin
https://wordpress.org/plugins/wp-facebook-open-graph-protocol/Cheers!
Vinay KashyapHi!
Thank you for using Enfold :-)
We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/
Regards,
Vinay KashyapHi acbrent25!
In the Enfold theme options under Footer
You had set display widget and socket but the widgets were not added so it was showing the empty space we have set it to display only socket for you :)
Best regards,
Vinay KashyapHey!
Ohk! The google api won’t allow Nato Sans CJK JP at the moment
I searched around for a working solution and found a easy one please try this in function.php make sure you are using a child theme so your edits wont be lost when you do a theme update :)
kriesi.at/documentation/enfold/using-a-child-theme/
https://wordpress.org/support/topic/possible-to-add-other-fonts?replies=15#post-5013868
Best regards,
Vinay KashyapHi!
The colors are not coming from the theme it is an SVG image which is a + sign inside a circle. But the gravity form css is showing it as a blank image.
please go ahead and de-activate the plugin and re-activate it. If the issue still persist please backup plugin settings and reinstall the plugin. If still no luck then we would like to hear what the plugin author has to say about it.
Best regards,
Vinay KashyapMarch 8, 2016 at 11:30 am in reply to: how to make background of header on sidebar widgets not apply in footer? #594939Hey!
Glad we could help :)
We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/
Best regards,
Vinay KashyapHi!
New theme updates will have some minor changes make sure you are using the latest version of the enfold theme. :)
Please let us know if you have any question.
Thanks you for using Enfold :)
Best regards,
Vinay KashyapHi!
Ok Please create a page where we can see the issue and let us know so we can take a closer look. We also need a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.
Regards,
Vinay KashyapHi!
Glad we could help :)
We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/
Regards,
Vinay KashyapMarch 8, 2016 at 11:12 am in reply to: Uncaught TypeError: Cannot read property 'scrollHeight' of null #594929Hey Hritter!
It’s a js error mostly because of a conflict with a 3rd party plugin
To find the plugin in conflict please follow the below steps
1. Goto plugins page > Deactivate all active Plugins
2. Updated WordPress and Enfold to latest version if you have not.
3. Activate one plugin at a time… refresh the page and check for the issue.
4. Make sure the plugins are all updatedIf you still have the same issue please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.
Best regards,
Vinay KashyapHi!
This is how it looks on my end
If you put all the phone numbers in one line there wont be enough space in small devices… If you still like to do it we are more than happy to help you just share a quick mockup of what exactly you want it o look like so we can help you with the required CSS.
Please upload your mockup to dropbox and share the link here.
Best regards,
Vinay KashyapMarch 8, 2016 at 11:07 am in reply to: Fullwidth slider: call to action button customization #594927Hey!
Sorry for the delay.
Please try this code to change the button color
.avia-slideshow-button { background:gold!important; }
Please share the link to the page where we can see the element in question so we can help you with centring the button :)
Cheers!
Vinay KashyapHey!
Please remove paddings from color section option.
Best regards,
Vinay KashyapHi!
Please check http://www.cssfontstack.com/ Century Gothic is not a 100% web safe font.
It will show correctly in only the systems that are preloaded with “Century Gothic” font. Most of the mobiles do not have Century Gothic so they end up displaying default font.
Please use a plugin like https://wordpress.org/plugins/use-any-font/ and upload your own fonts that way the fonts will display accross all platforms.
Regards,
Vinay KashyapHi!
We are working on your ticket please wait while we update the results here soon.We removed the equal height feature from the 1/3 columns options and added the below code in quick css. With equal height on the columns won’t collapse…
/* 3 Columns collapse */ @media only screen and (max-width: 768px) { .fullwidth-in-tab.av_one_third{ margin: 0; margin-bottom: 20px; width: 100%; }
Best regards,
Vinay KashyapMarch 8, 2016 at 7:52 am in reply to: Leave common elements displayed on top of sliding elements #594849Hi!
Please check this post https://kriesi.at/support/topic/layerslider-wp-static-slide-layer-over-all-slides/
The rout you have taken is correct option you are looking for is available only via custom coding.
Regards,
Vinay KashyapHey!
The button in the below screenshot is links to homepage
We tested on Chrome, FF and IE. on windows desktop, and portable android mobile and tablet it works fine.
We are here to help resolve your issues and we seek your kind co-operation to resolve it.
i will ask one of my team members with an iPhone to check it and let you know…
it’s possible that a 3rd party plugin is causing this issue to find the plugin in conflict please follow the below steps
1. Goto plugins page > Deactivate all active Plugins
2. Updated WordPress and Enfold to latest version if you have not.
3. Activate one plugin at a time… refresh the page and check for the issue.
4. Make sure the plugins are all updatedRegards,
Vinay KashyapMarch 8, 2016 at 6:47 am in reply to: Header and Title Bar Overlap After Secondary Menu Expands To Two Lines #594816Hey!
you are most welcome!
We have added the following CSS in Quick CSS
.second-logo { margin-top: 20px; width: 72em; max- width: 1200px; min-width: 208px; position: relative!important; /* transform: translate(-50%,-50%); */ } .second-logo img { float: right; position: absolute; right: 0; top: 0; } @media only screen and (max-width: 1190px) { .second-logo { display: none; } }
Please check out the header now…
Regards,
Vinay KashyapHey!
We noticed the color flash during page transition it is due to a custom modification or a js conflict with a third party plugin.
To find the plugin in conflict please follow the below steps
1. Goto plugins page > Deactivate all active Plugins
2. Updated WordPress and Enfold to latest version if you have not.
3. Activate one plugin at a time… refresh the page and check for the issue.
4. Make sure the plugins are all updatedCheers!
Vinay KashyapMarch 8, 2016 at 5:13 am in reply to: Header and Title Bar Overlap After Secondary Menu Expands To Two Lines #594774Hey!
We are working on your ticket please wait while we update the results here soon.
Best regards,
Vinay Kashyap- This reply was modified 8 years, 8 months ago by Vinay.
Hey!
We checked the layer slider on the homepage in latest version of chrome, FF and IE all the 9 slides loaded fine please elaborate the issue you are facing with the layer slider.
Best regards,
Vinay KashyapHey!
That’s great! yay… you just need to add class name or ID any one of them. Let’s go for class name.
If you think it would be easy if i set it up for you and then you can have a look at the setup and make any changes you need please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.
just to make sure we on the same page the image highlighted in green in screenshot below need to scale down in mobile version right?
Best regards,
Vinay KashyapHi gharding!
Please share the link to the page where we can inspect the element in question then we will be able to help you with custom CSS :)
Best regards,
Vinay KashyapHi!
@wmeida it could be due to a conflict with some plugins to find the plugin in conflict please follow the below steps1. Goto plugins page > Deactivate all active Plugins
2. Updated WordPress and Enfold to latest version if you have not.
3. Activate one plugin at a time… refresh the page and check for the issue.
4. Make sure the plugins are all updatedIf the issue still don’t get resolved we need to inspect it more closely by creating a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.
NOTE: The user who open this ticket can view your private content so please open a new ticket for this issue.
Best regards,
Vinay KashyapMarch 8, 2016 at 3:58 am in reply to: Header and Title Bar Overlap After Secondary Menu Expands To Two Lines #594737Hey!
Please use the below css in quick css
.title_container { margin-top: 30px; } .second-logo { display: inline-block; position: absolute!important; right: 0; top: 0; }
A few change you have to make add class second-logo to the logo in text widget and make the widget width 100% so the logo moves all the way to the right.
If you have any difficulty setting it up please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.
Regards,
Vinay Kashyap -
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