Hi Hello!

We need access to your site to set this up correctly please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

Regards,
Vinay Kashyap

Hey!

Glad we could help you :) We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

We really appreciate if you rate our theme on themeforest :)

Thank you for using Enfold.

Cheers!
Vinay Kashyap

Hi!

You can setup a staging site and import the demos there and then whichever page you like copy the short code from the demo and create a new page on your live site paste it there and fill in the contents.

Hope this helps if you need any help please feel free to get in touch with us.

Regards,
Vinay Kashyap

Hi Zeng!

We checked on IE 8 the site is loading but it looks different. This is expected because most of the features that are used in the modern browsers is not supported by IE8. Even microsoft do not support IE8 now.

However if you see a js error in console please follow the steps below

The error could be a result of a plugin conflict to find the plugin in conflict please follow the below steps

1. Goto plugins page > Deactivate all active Plugins
2. Updated WordPress and Enfold to latest version if you have not.
3. Activate one plugin at a time… refresh the page and check for the issue.
4. Make sure the plugins are all updated

Regards,
Vinay Kashyap

Hi!

To remove the sidebar from the products page go to Appearance > Widgets and removing everything from the sidebar called ‘Everywhere’ since it automatically adds a sidebar.

Regards,
Vinay Kashyap

Hey!

We are working on your ticket please wait while we update the results here soon.

This is mostly happening because the header has a custom margin or padding. To resolve it you can remove the custom margin or paddings

or

Please use the below CSS in Enfold > General Styling > Quick CSS

@media only screen and (max-width: 768px) {
#whyus.container_wrap {
    padding-top:24px;
}}

Regards,
Vinay Kashyap

• This reply was modified 8 years, 7 months ago by Vinay.

Hey!

I understood you don’t want to use 2 background images dark one for footer and normal for the content area. instead you like to use one background for content area with a slightly transparent footer which acts as a dark overlay for the content background image.

Please refresh the cache if you are using any cache plugins it will take a while to refresh.

Feel free to change the value 0.85 as required.

#footer {
     background:rgba(0,0,0,0.85)!important;
 }

if you still have any issue please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

Regards,
Vinay Kashyap

Hi michael_world2cycle!

The page looks good on my end please elaborate which white space you want to remove and we can help you with it :)

The only unusual white space i noticed was to the left side of the video but it is because you don’t have enough content to fill up the left side.

if possible please share a mockup or a screenshot upload to dropbox and share the link here.

Cheers!
Vinay Kashyap

Hi!

Sorry for the delay.

Is there any custom CSS or js added to the site?

Please remove all custom CSS and add it back one block at a time so you know which block is causing the issue.

If you still have the same issues after removing all custom css we need access to the backend to check this further please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

Best regards,
Vinay Kashyap

Hi diefleischerei!

To add a little depth you can add box shadow or if you like border

.html_boxed #main {
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.15);
}

or for border use the below

.html_boxed #main {
    border-left: 1px solid #000; 
    border-right: 1px solid #000;
}

Cheers!
Vinay Kashyap

Hi Imraanio!

Please use the below CSS in Quick CSS under Enfold > General styling

@media only screen and (max-width: 480px) {
.avia_textblock.av_inherit_color h1 {
font-size: 30px!important;
}}

Best regards,
Vinay Kashyap

Hi!

Sorry for the delay.
We are working on your ticket please wait while we update the results here soon.

Please check the link in private we created two 3-columns for you and added the below css in quick CSS

.bg-green{
background:#b2c2ba;
}
.break-word{
word-wrap:break-word;
}

Don’t worry about the header messed up in the screenshot it’s just the screen capture software doing that…

Cheers!
Vinay Kashyap

Hey vanocreations!

please use the below css in Enfold > General Styling > Quick CSS

.av-masonry-date {
    display:none!important;
}

Best regards,
Vinay Kashyap

Hey navindesigns!

please use background fixed as showin int he below screenshot in color section background options.

Best regards,
Vinay Kashyap

Hey!

Glad it worked out for you well :) We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

Best regards,
Vinay Kashyap